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Cyber Security Awareness Month 2024

Cyber Security Awareness Month is finally here, and with it, we bring you some vital security best practices, as well as some of the most common threats businesses face daily.

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Published: October 1, 2024

Category:  Cyber security

Top 5 cyber security improvements

Discover the top 5 ways to improve your business cyber security quickly. Learn about essential steps to safeguard your company from looming cyber threats.

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Published: September 19, 2024

Category:  Cyber security

Why small businesses should invest in IT

In today's digital world, every business, from national enterprises to the local corner shop, relies heavily on technology to stay competitive.

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Published: August 29, 2024

Category:  IT

Business connectivity jargon explained

Keep you and your business informed by understanding the latest connectivity jargon explained by our business tech experts.

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Published: August 29, 2024

Category:  Connectivity

Interactive voice response systems

Interactive Voice Response (IVR) is a fully automated phone system feature designed to streamline routing of incoming calls with digit-enabled prompts.

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Published: August 14, 2024

Category:  Telecoms

The best internet backup solutions

Important business data should be protected at all times from unexpected downtime — so why do most businesses forget this mission-critical solution?

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Published: August 6, 2024

Category:  Connectivity

5G and the Internet of Things

Internet of Things (IoT) technology is continuing to evolve at a rapid rate, and your business must be kept up-to-date with the latest technological advancements.

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Published: August 5, 2024

Category:  Connectivity

PSTN switch off delayed to 2027

Following a recent announcement from BT, the PSTN switch off has now been delayed to 2027. Find out what this means for you and your business.

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Published: July 15, 2024

Category:  Connectivity

How we're redefining connectivity

Discover how Focus Group is redefining business connectivity beyond broadband. From the cloud to IoT, we know how to create a truly connected workplace.

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Published: June 19, 2024

Category:  Connectivity

Embrace the future with a virtual server

A strong and reliable server should be the foundation for your home or business — helping enable seamless communication and advanced technological capabilities.

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Published: June 12, 2024

Category:  IT

What is Unified Communications?

We’re going back to basics on the subject of unified communications (UCaaS): what it is, how it works and how innovative cloud solutions can revolutionise your business.

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Published: May 28, 2024

Category:  Telecoms

Benefits to 5G networks

Let’s check out the benefits of 5G over 4G — the fifth-generation mobile network that will have higher data speeds and lower latency — and its business and consumer uses.

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Published: May 20, 2024

Category:  Mobile

Internal vs. managed IT services

In this article, we look at the pros and cons of the different IT support options available, with a view to helping you decide which is best suited for your business.

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Published: April 29, 2024

Category:  IT

Supercharging productivity with Copilot

Advancements in AI are continuing at a rapid rate, and Microsoft has stayed well-ahead of the curve with Copilot, a tool that enables you to stay more productive at work.

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Published: April 9, 2024

Category:  IT

The impact of new technology

The benefits, challenges and opportunities of adopting a ‘modern workplace’, and a look at the technological advances that support remote and hybrid working structures.

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Published: March 7, 2024

Category:  IT

Microsoft 365 applications you should be using

A few of the best, and often unused Microsoft 365 applications that you need to incorporate into your workflow to increase productivity and collaboration.

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Published: March 7, 2024

Category:  IT

Latest technology trends in IT

Check out some of the latest technology trends, and take advantage of one of our three free assessments to optimise your businesses' IT operations.

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Published: March 7, 2024

Category:  IT

Tackling the UK's productivity problem

Businesses aiming to not just survive but thrive in this tough environment, the question of how to boost productivity in a modern workpalce.

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Published: February 14, 2024

Category:  IT

Web filtering solutions in education

While our bright young minds think they know everything there is to know about the digital world, we know there are some things that are better left in the dark.

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Published: February 13, 2024

Category:  Cyber security

Are you call recordings GDPR compliant?

In breach of GDPR regulations, in 2019 HMRC had to delete 5 million call recordings as they didn’t have the explicit consent to record or keep them.

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Published: February 12, 2024

Category:  Telecoms

What is the purpose of a data warehouse?

Discover the purpose of a data warehouse, and how you can leverage the power of them to improve efficiencies within your enterprise.

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Published: February 12, 2024

Category:  IT

Creating an effective incident response plan

Master cyber resilience in the digital age with this step-by-step guide to crafting an unbeatable and robust cyber attack incident response plan.

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Published: January 10, 2024

Category:  Cyber security

What is digital transformation?

In the dynamic realm of business, staying ahead involves more than just keeping up with the latest trends; it's about orchestrating a symphony of change.

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Published: January 9, 2024

Category:  IT

Defend your business this Christmas

Here are our four key steps to ensuring you are protected from Christmas cyber-attacks with the help of cyber security awareness testing and training for employees.

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Published: November 20, 2023

Category:  Cyber security

Biggest risk to your business' security

A cyber attack can be as simple as one employee clicking on the wrong email, so why do so many companies choose not to train their employees?

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Published: October 16, 2023

Category:  Cyber security

Five ways IoT is having a big impact on Retail

The internet of things is set to revolutionise retail store set up, operations, stock management, purchase tracking and customer experience. Let’s take IoT to the shop floor…

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Published: September 26, 2023

Category:  IT

Digital transformation in social housing

As the social housing sector awaits a much-needed digital overhaul, we discuss the benefits of SASE and how it can be utilised to revolutionise this sector.

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Published: September 20, 2023

Category:  IT

Motivations of a hacker

Cyber-attacks are on the rise. Every year sees more and more companies infiltrated by new hacking schemes, costing them valuable time and money.

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Published: September 4, 2023

Category:  Cyber security

The world of recruitment is changing

As the Internet of Things continues to revolutionise the recruitment world, employers and employees look to offer a more streamlined and efficient technological approach.

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Published: August 30, 2023

Category:  IT

What is the Internet of Things?

The benefits of implementing IoT devices into your business, how they can communicate with one another seamlessly and what the future holds for interconnected devices.

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Published: July 25, 2023

Category:  IT

PSTN vs. digital technology

As the PSTN switch off fast approaches, and businesses begin to switch from legacy copper lines, we look at some of the benefits of next-gen technology.

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Published: June 29, 2023

Category:  Connectivity

The future of cyber security

The security landscape is constantly evolving, and as a business, you must adapt. Understand why a Zero Trust strategy is critical to securing your company's data and improving efficiencies.

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Published: May 4, 2023

Category:  Cyber security

The impact of the PSTN switchover

As the PSTN switch off comes closer, many businesses wonder what the changes mean and how any disruption can be minimised. Focus Group can take the hassle out of switching - see how.

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Published: April 4, 2023

Category:  Telecoms

Cloud migration and modernisation

Microsoft recently surveyed over 1200 companies to discover their cloud goals and challenges for 2023. Take a look at some of the key takeaways from the report.

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Published: March 30, 2023

Category:  IT

Cyber-attacks: the impact on brands

Exploring the effect cyber attacks can have on even the biggest brands and what preventative measures Focus Group can deploy to help keep your business safe.

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Published: March 16, 2023

Category:  Cyber security

Contact centre solutions for SMEs

As customers are becoming more selective with their spending and now demand excellent customer service, is it time for your business to adopt a contact centre solution?

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Published: March 3, 2023

Category:  Telecoms

SD-WAN for retail

Problem is many retailers lack the flexibility that’s needed to respond fast to evolving consumer and operational needs. And that’s where SD-WAN for retail comes in.

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Published: February 20, 2023

Category:  Connectivity

Connected technology in retail

Discover the future of retail systems and how your retail business could be making the most of connected technology to enhance your operations in the retail sector.

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Published: February 15, 2023

Category:  Connectivity

The future of telecoms in the UK

In the last few years, businesses have had to adapt to an entirely new way of working. Due to the significant impacts of the pandemic on daily life...

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Published: November 21, 2022

Category:  Telecoms

M365 products you're not using

Often hailed as the ‘digital office king’, and probably the most used digital suite of tools in the working world, Microsoft 365 hosts the most useful and business-ready products on the market today.

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Published: March 7, 2024

Category:  IT

Keeping your UK business safe

As a digital presence is a natural part of growing any enterprise today, it is essential that business owners have reliable cyber security measures in place to avoid costly damage.

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Published: October 25, 2022

Category:  Cyber security

Introducing Azure Virtual Desktop

Get the most from Azure Virtual Desktop and unlock its benefits from this short guide. Find out more about IT and collaboration solutions with Focus Group.

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Published: March 7, 2024

Category:  IT

PSTN to next-gen. Are you ready?

It’s time to give your small business a big voice with a high-performance phone system that’s future proof and delivers the experience your customers deserve. Find out how here.

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Published: August 2, 2022

Category:  Telecoms

Let’s talk phone systems for SMEs

What does the future of communication look like for SME businesses? We take a look at the latest solutions designed to take your business beyond the PSTN switch-off.

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Published: August 2, 2022

Category:  Telecoms

Enterprise communications

Is it time to take your enterprise infrastructure to the next level? Our complete guide to communication solutions takes look at the technologies you need to embrace for digital transformation.

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Published: August 1, 2022

Category:  Commercial

Cyber security in retail

Retail is a top target for cyber-attacks, thanks to the vast amount of data and payments processed online. We explain why cyber security for your retail business should be a priority.

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Published: May 31, 2022

Category:  Cyber security

Time for an IT health check?

Maintaining a healthy IT infrastructure is vital to any business so regular IT health checks should be top of the ‘to-do’ list to ensure your IT infrastructure is fighting fit!

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Published: May 17, 2022

Category:  IT

Phone Systems for hybrid working

Choosing the right phone systems for hybrid working will support this new ‘norm’, unlock untapped business potential, increase efficiency and guarantee brilliant communication!

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Published: April 20, 2022

Category:  Telecoms

Cloud technology in healthcare

Is your organisation fighting fit? We explore the evolution of the telehealth industry and the role of technology in the healthcare, medical and pharmaceuticals sector.

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Published: April 14, 2022

Category:  Telecoms

Hybrid working in the legal sector

COVID-19 saw law firms of all shapes and sizes face the unprecedented challenge of migrating operations from the office to home working, overnight.

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Published: April 11, 2022

Category:  Commercial

SD-WAN in the hospitality sector

Discover the future of wide area network connectivity and how it can help elevate service and productivity levels across the hospitality industry.

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Published: April 6, 2022

Category:  Connectivity

Unified communications

Buzzword or business brilliance? We explore the current challenges businesses face in technology and collaboration, and how UC solutions can help.

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Published: April 1, 2022

Category:  Commercial

EU roaming charges

‘Roam like home’ is no more! The extra cost of using a mobile in the EU is making a comeback, with UK mobile operators reintroducing roaming fees in 2022.

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Published: March 25, 2022

Category:  Mobile

VoIP telephony for retail

Find out how to deliver not just good, but GREAT customer experiences, with a level of engagement and open channels of communication that today’s shoppers expect.

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Published: March 24, 2022

Category:  Telecoms

Let's talk money

In recent months we’ve seen considerable increases in a number of our key supply chains. Let’s take a look at why this trend is expected to continue through 2022.

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Published: March 10, 2022

Category:  Brand

Unified communication for education

Responsible for keeping an education establishment connected? Embrace UC and ensure teachers, parents and pupils stay in touch. At all times...

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Published: February 25, 2022

Category:  Telecoms

Why use a dedicated leased line?

Looking for superfast, reliable and secure business broadband? Read our guide for everything you need to know about leased line connectivity for optimal business internet access.

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Published: February 17, 2022

Category:  Connectivity

Cloud talk

If you’re not familiar with the ins and outs of the ‘cloud,’ it can be a minefield when wading through the terminology. We’re here to present the facts about cloud technology.

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Published: December 20, 2021

Category:  IT

Security awareness training

Over 90% of security incidents are inadvertently caused by employees being targeted by cybercriminals. A chilling fact right? Find out how to avoid becoming part of the stats.

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Published: December 13, 2021

Category:  Cyber security

Hosted telephony for the future

Focus Group is here to make sure you’re ‘in the know’ about this hosted technology and why it’s time to consider switching before the big BT switch off for UK customers.

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Published: November 15, 2021

Category:  Telecoms

What is SIP trunking?

It’s time to talk SIP trunking. Let us introduce you to what it is, how it works and the most frequent questions surrounding this unified communications technology.

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Published: October 19, 2021

Category:  Telecoms

Cyber security in education

Schools and higher education settings continue to be high-value targets for criminals. It’s time to discover the cyber security threats and how to protect against them.

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Published: September 28, 2021

Category:  Cyber security

Spotlight on Microsoft 365

Did you know that Office 365 is now known as Microsoft 365? Find out what’s brought about the name change and why its updated suite of applications is a business game-changer.

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Published: March 7, 2024

Category:  IT

Cloud telecoms for care homes

Upgrading your healthcare telephony solutions can help communication and service in care homes. Is it time to make the switch to a cloud-based phone system?

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Published: September 15, 2021

Category:  Telecoms

Evolution of Technology

The evolution of technology has seen the growth of new devices, industries and services, from cloud computing solutions to unified communications. Let’s find out more.

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Published: August 23, 2021

Category:  Commercial

VoIP phone systems – the lowdown

Here you’ll find everything you need to know about cloud-based phone systems and VoIP solutions to help you make the right choice for your business.

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Published: August 10, 2021

Category:  Telecoms

7 steps to a happy hybrid workplace

With UK ‘Freedom Day’ on the horizon, forget about the term ‘working from home’ or an ‘office-based workforce’. It’s time to start talking about hybrid working.

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Published: June 23, 2021

Category:  Commercial

World class to work for 2021

The Best Companies results are in! We are pleased to announce we have been awarded the title of one of the best 100 Companies to work for in the UK in 2021.

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Published: May 25, 2021

Category:  Brand

UK GDPR

Do you know which act of parliament incorporated GDPR post Brexit? Educate yourself on the rules and regulations surrounding UK GDPR.

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Published: May 10, 2021

Category:  Cyber security

Prepare for the PSTN switch off

With the Openreach PSTN switch off now well under way, it’s important for UK businesses to future proof and get ready for an all-IP future.

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Published: May 6, 2021

Category:  Telecoms

Are you password savvy?

Your passwords are the key to protecting your information. Learn how to be a better password manager and keep your accounts secure.

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Published: May 6, 2021

Category:  Cyber security

GDPR rules, post-Brexit?

We explore what happens to the European data protection law, GDPR, after we leave the EU. Do UK-based businesses still have to comply?

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Published: May 4, 2021

Category:  Cyber security

Uncovering the dark web

What is the Dark Web, how is it accessed and what is found on Dark Web websites? We dive into the Dark Web so you don’t have to, and share our recommendations for protecting your business.

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Published: April 27, 2021

Category:  Cyber security

Introducing Highnet Telecom

We’re delighted to welcome HighNet Telecom to the Focus Group family. HighNet expands our reach in Scotland, with offices in Inverness and Glasgow.

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Published: April 13, 2021

Category:  Brand

Coming back together

In this guest blog, our Co-founder and Director - Chris Goodman - takes a look at employee wellness and the return to work post-pandemic.

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Published: August 3, 2020

Category:  Brand

Phishing – protect and prevent

With some 290 million potentially harmful emails being sent every day, how do you safeguard your business and employees? Let’s find out.

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Published: April 20, 2020

Category:  Cyber security

Steer clear of new scams!

In this blog, Mark Norris, our resident expert when it comes to IT security, details the trials and tribulations of working from home, including the absence of office magicians!

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Published: April 20, 2020

Category:  Cyber security

Join the Microsoft 365 Team!

With a third of the global population in lockdown as a result of the Coronavirus, it’s no wonder that millions of people are turning to Teams. Here’s why…

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Published: April 7, 2020

Category:  IT

Lockdown learning

In lockdown with your kids? Worried about home schooling? Microsoft 365 can help with the tools to facilitate better, more productive learning during challenging times.

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Published: March 31, 2020

Category:  IT

Delivering better, social isolation!

Working from home? We explore the benefits of Office 365 for remote working, including how your business can benefit from enhanced collaboration and connectivity.

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Published: March 26, 2020

Category:  IT

Working from home remotely?

Stay safe online! Mark Norris, IT Security Manager at Focus Group, highlights how remote workers should stay vigilant to online hackers and scams.

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Published: March 20, 2020

Category:  Cyber security

Disaster Recovery Planning

Floods, fires, power-cuts and theft could all damage your business. A ‘Disaster Recovery Plan’ will protect your company and limit data loss.

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Published: January 29, 2020

Category:  Commercial

Life after ISDN

What does the traditional telephone switch-off means for your business? In a nutshell, it’s a brilliant chance for your business to move to cloud-hosted or VoIP telephony.

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Published: January 17, 2020

Category:  Telecoms

Give the gift of Passenger Wi-Fi

Safe, speedy and reliable wireless connection can improve journeys, boost customer experience and give travel operators multi-transport solutions.

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Published: December 17, 2019

Category:  Connectivity

The Rise of Chatbots

Are more companies using chatbots and artificial intelligence for customer service? We discuss the use of AI and live chat in Contact Centres.

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Published: December 10, 2019

Category:  Telecoms

Brexit-proof your energy tariff

Here we explore how Brexit will affect the UK’s gas and electricity supply and how to protect your company against a rise in energy bills when we leave the EU.

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Published: December 2, 2019

Category:  Energy

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