Time for a IT health check?
Maintaining a healthy IT infrastructure is vital to any business and regular IT health checks should be top of the ‘to-do’ list to ensure your IT infrastructure is fighting fit!
Published: May 17, 2022
Category: social
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We’re going back to basics on unified communications: what it is, how it works and how its solutions can transform your business.
Published: May 11, 2022
Category: commercial
Find out the 2022 business internet connectivity jargon from our business tech experts
Published: April 28, 2022
Category: commercial
We explore the evolution of the telehealth industry and the role of technology in healthcare and medicine.
Published: April 14, 2022
Category: commercial
See how COVID-19 saw law firms of all shapes and sizes face the overnight challenge of migrating operations from the office to home working.
Published: April 11, 2022
Category: commercial
Discover the future of wide area networks and how it can help provide better service in the hospitality industry.
Published: April 6, 2022
Category: commercial
We explore current challenges businesses face in technology and collaboration, and how unified communication solutions can help you.
Published: April 1, 2022
Category: commercial
‘Roam like home’ is no more! The extra cost of using a mobile in the EU is making a comeback, with three major UK mobile operators reintroducing roaming fees for customers travelling to the EU.
Published: March 25, 2022
Category: commercial
Deliver not just good, but GREAT customer experiences, with a level of engagement and open channels of communication that today’s shoppers expect.
Published: March 24, 2022
Category: commercial
If you’re not familiar with the ins and outs of the ‘cloud,’ it can be a minefield when wading through the terminology, leaving some of us feeling, well, quite cloudy! To help you better understand what cloud servers are, we’re here to present the facts about cloud servers and cloud technology.
Published: December 20, 2021
Category: commercial
Over 90% of security incidents are inadvertently caused by employees being targeted by cybercriminals. A chilling fact right? As a result, phishing testing and information security awareness training services have become a fundamental security measure for businesses.
Published: December 13, 2021
Category: commercial
Improve your cyber defence this festive period. Here are our four key steps to ensuring you are protected from Christmas cyber attacks with the help of cyber security awareness testing and training for employees.
Published: February 17, 2022
Category: commercial
Focus Group is here to make sure you’re ‘in the know’ about this hosted technology and why it’s time to consider switching in 2021 before the big BT switch off for UK customers.
Published: November 15, 2021
Category: commercial
It’s time to talk SIP trunking. Let us introduce you to the session initiation protocol. Learn What it is, how it works and the most frequent questions surrounding this unified communications technology.
Published: October 19, 2021
Category: commercial
Schools and higher education settings continue to be high-value targets for criminals, discover the cyber security threats and how to protect against them.
Published: September 28, 2021
Category: commercial
Did you know that Office 365 is now Microsoft 365? Find out here what’s brought about the name change.
Published: September 20, 2021
Category: commercial
Upgrading your healthcare telephony solutions can help communication and service in care homes. Is it time to make the switch to a cloud-based phone system?
Published: September 15, 2021
Category: commercial
Everything you need to know about cloud-based phone systems and VoIP solutions to help you make the right choice for your business.
Published: August 10, 2021
Category: commercial
With UK Freedom Day on the horizon, forget the term 'work from home' or office-based and start talking about hybrid working.
Published: June 23, 2021
Category: commercial
Educate yourself on the rules and regulations surrounding UK GDPR.
Published: May 10, 2021
Category: commercial
With the Openreach PSTN switch off well under way, it’s important for UK businesses to future proof and get ready for an all-IP future.
Published: May 6, 2021
Category: commercial
Your passwords are the key to protecting your information, educate yourself in ways to keep your accounts secure.
Published: May 6, 2021
Category: commercial
We explore what happens to the European data protection law, GDPR, after we leave the EU and if the UK will still have to comply.
Published: May 4, 2021
Category: commercial
What is the Dark Web? We deep dive into the Dark Web so that you don’t have to.
Published: April 27, 2021
Category: commercial
We’re delighted to welcome HighNet Telecom to the Focus family. HighNet expands our reach in Scotland, with offices in Inverness and Glasgow.
Published: April 13, 2021
Category: commercial
With some 290 million potentially dodgy emails being sent every day, how do you safeguard your business and employees from the ‘Chummies’? Mark Norris, IT Security Manager, says the winning combination is clever technology and on-going staff training and awareness is key.
Published: April 20, 2020
Category: commercial
Mark Norris, IT Security Manager, details the trials and tribulations of working from home, including the absence of office magicians (!) and the very latest scams surrounding the coronavirus designed to play on the fear of remote workers…
Published: April 20, 2020
Category: commercial
With a third of the global population in lockdown as a result of the Coronavirus, it’s no wonder that millions of people are turning to Teams not only to work effectively and productively, but to maintain healthy minds in a time of crisis. Here’s just how popular it’s proving…
Published: April 7, 2020
Category: commercial
Thanks to COV-19 the majority of us here at Focus Group are now working from home. Read how we have equipped every employee with the technology needed to carry on with their daily workload as best as they can.
Published: March 31, 2020
Category: commercial
Working from home? We explore the benefits of Office 365 for remote working, including how your business can benefit from enhanced collaboration and connectivity.
Published: March 26, 2020
Category: commercial
There’s no two ways about it; the Coronavirus is causing problems of an unprecedented scale for businesses across the globe. We collate all the essential business information you need to know to safeguard your operations.
Published: March 23, 2020
Category: commercial
The traditional ISDN lines are going to be turned off, this is a chance for your business to move to alternative telephone systems such as cloud-hosted or VoIP telephony.
Published: January 17, 2020
Category: commercial
Mark Norris, IT Security Manager at Focus Group, highlights how remote workers should stay vigilant to online hackers and scams. But it’s not all bad; direct access to tea and biscuits can help through the days spent in your new working environment…
Published: March 20, 2020
Category: commercial
Floods, fires, power-cuts and theft could all damage your business. We put together a disaster recovery plan, including cloud computing and VoIP phones, to protect your company and limit data loss so you can continue trading.
Published: January 29, 2020
Category: commercial
Improve your customer’s Christmas by offering free passenger WiFi to travellers. Why a safe, speedy and reliable wireless connection can improve journeys and give travel operators multi-transport solutions.
Published: December 17, 2019
Category: commercial
Are more companies using chatbots and artificial intelligence for customer service? We discuss the use of AI and live chat in Contact Centres.
Published: December 10, 2019
Category: commercial
How will Brexit affect the UK’s gas and electricity supply and how to protect your company against a rise in energy bills when we leave the EU.
Published: December 2, 2019
Category: commercial
Exploring the benefits of 5G over 4G, the fifth-generation mobile network that will have higher data speeds and lower latency, and its business and consumer uses.
Published: November 4, 2019
Category: commercial