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Blogs

Here we explore the world of technology in a blog that’s designed to keep our customers up to speed with industry insight, product updates, top tips on tech, the latest news and all the expertise you need to transform the way you do business.

Best Small Phone System In The Uk Tile

PSTN to next-gen. Are you ready?

It’s time to give your small business a big voice with a high-performance phone system that’s future proof and delivers the experience your customers deserve. Find out how here.

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Published: August 2, 2022

Category: commercial

Choosing The Best Sme Business Phone System Tile

Let’s talk phone systems for SMEs.

What does the future of communication look like for SME businesses? We take a look at the latest solutions designed to take your business beyond the PSTN switch-off.

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Published: August 2, 2022

Category: commercial

Comminications Solutions For Enterprise Business

Communication solutions for enterprise

Is it time to take your enterprise infrastructure to the next level? Our complete guide to communication solutions takes look at the technologies you need to embrace for digital transformation

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Published: August 1, 2022

Category: commercial

Cyber Blog

Cyber security in retail

Retail is a top target for cyber-attacks, thanks to the vast amount of data and payments processed online. We explain why cyber security for your retail business should be a priority.

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Published: May 31, 2022

Category: social

It Health Check Blog 1

Time for an IT health check?

Maintaining a healthy IT infrastructure is vital to any business so regular IT health checks should be top of the ‘to-do’ list to ensure your IT infrastructure is fighting fit!

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Published: May 17, 2022

Category: social

Usaac3

Unified Communications in 2022

We’re going back to basics on the subject of unified communications (UCaaS): what it is, how it works and how innovative cloud solutions can revolutionise your business.

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Published: May 11, 2022

Category: commercial

Connectivity Jargon Buster

Connectivity jargon, un-jargoned

When it comes to business internet connectivity, it’s to choose the best option for your business. Here we explain the basics. And best of all, it’s jargon free!

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Published: April 28, 2022

Category: commercial

Phone Systems

Phone Systems for hybrid working

Choosing the right phone systems for hybrid working will support this new ‘norm’, unlock untapped business potential, increase efficiency and guarantee brilliant communication!

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Published: April 20, 2022

Category: social

Telehealth

Cloud technology in healthcare

Is your organisation fighting fit? We explore the evolution of the telehealth industry and the role of technology in the healthcare, medical and pharmaceuticals sector.

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Published: April 14, 2022

Category: commercial

Law Blog Open Graph

Hybrid working in the legal sector

COVID-19 saw law firms of all shapes and sizes face the unprecedented challenge of migrating operations from the office to home working, overnight.

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Published: April 11, 2022

Category: commercial

Sd Wan Technology In Hospitality

SD-WAN in the hospitality sector

Discover the future of wide area network connectivity and how it can help elevate service and productivity levels across the hospitality industry.

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Published: April 6, 2022

Category: commercial

Unified Comms Blog

Unified communications

Buzzword or business brilliance? We explore the current challenges businesses face in technology and collaboration, and how UC solutions can help.

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Published: April 1, 2022

Category: commercial

Eu Roming Charges

EU roaming charges

‘Roam like home’ is no more! The extra cost of using a mobile in the EU is making a comeback, with UK mobile operators reintroducing roaming fees in 2022.

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Published: March 25, 2022

Category: commercial

Voip For Retail

VoIP telephony for retail

Find out how to deliver not just good, but GREAT customer experiences, with a level of engagement and open channels of communication that today’s shoppers expect.

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Published: March 24, 2022

Category: commercial

Focusgroup Price Update March 2022

Let's talk money

In recent months we’ve seen considerable increases in a number of our key supply chains. Let’s take a look at why this trend is expected to continue through 2022.

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Published: March 10, 2022

Category: social

Blog Image

Unified communication for education

Responsible for keeping an education establishment connected? Embrace UC and ensure teachers, parents and pupils stay in touch. At all times..

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Published: February 25, 2022

Category: social

Leased Lines Min 1

Why use a dedicated leased line?

Looking for superfast, reliable and secure business broadband? Read our guide for everything you need to know about leased line connectivity for optimal business internet access.

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Published: February 17, 2022

Category: social

National Apprentice

National careers week

As we look to the future, we hear from some of our current apprentices - the next generation of leaders in digital transformation and technological innovation.

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Published: February 9, 2022

Category: social

Cloud Servers And Cloud Computing

Cloud talk

If you’re not familiar with the ins and outs of the ‘cloud,’ it can be a minefield when wading through the terminology. We’re here to present the facts about cloud technology.

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Published: December 20, 2021

Category: commercial

Information Security Blog

Security awareness training

Over 90% of security incidents are inadvertently caused by employees being targeted by cybercriminals. A chilling fact right? Find out how to avoid becoming part of the stats.

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Published: December 13, 2021

Category: commercial

Christmas Cyber Security Blog

Defend your business this Christmas

Here are our four key steps to ensuring you are protected from Christmas cyber-attacks with the help of cyber security awareness testing and training for employees.

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Published: February 17, 2022

Category: commercial

Hosted Telephony Blog

Hosted telephony for the future

Focus Group is here to make sure you’re ‘in the know’ about this hosted technology and why it’s time to consider switching before the big BT switch off for UK customers.

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Published: November 15, 2021

Category: commercial

Sip Trunking

What is SIP trunking?

It’s time to talk SIP trunking. Let us introduce you to what it is, how it works and the most frequent questions surrounding this unified communications technology.

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Published: October 19, 2021

Category: commercial

School cyber security blog

Cyber security in education

Schools and higher education settings continue to be high-value targets for criminals. It’s time to discover the cyber security threats and how to protect against them.

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Published: September 28, 2021

Category: commercial

Microsoft 365 Blog

Spotlight on Microsoft 365

Did you know that Office 365 is now known as Microsoft 365? Find out what’s brought about the name change and why its updated suite of applications is a business game-changer.

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Published: September 20, 2021

Category: commercial

Healthcare Hosted Phone Systems

Cloud telecoms for care homes

Upgrading your healthcare telephony solutions can help communication and service in care homes. Is it time to make the switch to a cloud-based phone system?

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Published: September 15, 2021

Category: commercial

Evolution Of Tech

Evolution of Technology

The evolution of technology has seen the growth of new devices, industries and services, from cloud computing solutions to unified communications. Let’s find out more.

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Published: August 23, 2021

Category: social

Horizon Voip Business Phone System

VoIP phone systems – the lowdown

Here you’ll find everything you need to know about cloud-based phone systems and VoIP solutions to help you make the right choice for your business.

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Published: August 10, 2021

Category: commercial

Hybrid Working Blog

7 steps to a happy hybrid workplace

With UK ‘Freedom Day’ on the horizon, forget about the term ‘working from home’ or an ‘office-based workforce’. It’s time to start talking about hybrid working.

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Published: June 23, 2021

Category: commercial

Best Companies

World class to work for 2021

The Best Companies results are in! We are pleased to announce we have been awarded the title of one of the best 100 Companies to work for in the UK in 2021.

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Published: May 25, 2021

Category: social

UK GDPR blog

UK GDPR

Do you know which act of parliament incorporated GDPR post Brexit? Educate yourself on the rules and regulations surrounding UK GDPR.

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Published: May 10, 2021

Category: commercial

Pstn Switch Off Blog

Prepare for the PSTN switch off

With the Openreach PSTN switch off now well under way, it’s important for UK businesses to future proof and get ready for an all-IP future.

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Published: May 6, 2021

Category: commercial

Password Protection Blog

Are you password savvy?

Your passwords are the key to protecting your information. Learn how to be a better password manager and keep your accounts secure.

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Published: May 6, 2021

Category: commercial

UK GDPR regulations after Brexit | Focus Group blog

GDPR rules, post-Brexit?

We explore what happens to the European data protection law, GDPR, after we leave the EU. Do UK-based businesses still have to comply?

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Published: May 4, 2021

Category: commercial

The Dark Web | Focus Group blog

Uncovering the dark web

What is the Dark Web, how is it accessed and what is found on Dark Web websites? We dive into the Dark Web so you don’t have to, and share our recommendations for protecting your business.

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Published: April 27, 2021

Category: commercial

Highnet Telecom Blog

Introducing Highnet Telecom

We’re delighted to welcome HighNet Telecom to the Focus Group family. HighNet expands our reach in Scotland, with offices in Inverness and Glasgow.

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Published: April 13, 2021

Category: commercial

Wellbeing Blog

Coming back together

In this guest blog, our Co-founder and Director - Chris Goodman - takes a look at employee wellness and the return to work post-pandemic.

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Published: August 3, 2020

Category: social

Email Phishing

Phishing – protect and prevent

With some 290 million potentially harmful emails being sent every day, how do you safeguard your business and employees? Let’s find out.

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Published: April 20, 2020

Category: commercial

Cyber protect against online scams

Steer clear of new scams!

In this blog, Mark Norris, our resident expert when it comes to IT security, details the trials and tribulations of working from home, including the absence of office magicians!

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Published: April 20, 2020

Category: commercial

Teams

Join the Microsoft 365 Team!

With a third of the global population in lockdown as a result of the Coronavirus, it’s no wonder that millions of people are turning to Teams. Here’s why…

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Published: April 7, 2020

Category: commercial

Lockdown Learning

Lockdown learning

In lockdown with your kids? Worried about home schooling? Microsoft 365 can help with the tools to facilitate better, more productive learning during challenging times.

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Published: March 31, 2020

Category: social

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Stay connected at home

Thanks to Covid-19, the Focus Group team are now working from home. Find out how we’ve equipped every employee with essential technology to stay connected.

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Published: March 31, 2020

Category: commercial

Maintaining Structure Under Lockdown | Focus Group blog

Maintaining structure in lockdown

In these strange, almost unbelievable, times, Focus Group’s team is resolute the show must go on! Finding new ways of working and maintaining contact with colleagues is key.

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Published: March 30, 2020

Category: social

Office 365 | Focus Group blog

Delivering better, social isolation!

Working from home? We explore the benefits of Office 365 for remote working, including how your business can benefit from enhanced collaboration and connectivity.

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Published: March 26, 2020

Category: commercial

Surviving the Coronavirus | Focus Group blog

Survive Covid: safeguard your business

The pandemic is unprecedented problems for businesses across the globe. We collate all the essential business info you need to safeguard your operations.

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Published: March 23, 2020

Category: commercial

ISDN switch off | Focus Group blog

Life after ISDN

What does the traditional telephone switch-off means for your business? In a nutshell, it’s a brilliant chance for your business to move to cloud-hosted or VoIP telephony.

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Published: January 17, 2020

Category: commercial

Remote Working | Focus Group blog

Working from home remotely?

Stay safe online! Mark Norris, IT Security Manager at Focus Group, highlights how remote workers should stay vigilant to online hackers and scams.

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Published: March 20, 2020

Category: commercial

Disaster recovery plan | Focus Group blog

Do you have a Disaster Recovery Plan?

Floods, fires, power-cuts and theft could all damage your business. A ‘Disaster Recovery Plan’ will protect your company and limit data loss.

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Published: January 29, 2020

Category: commercial

Passenger WiFi | Focus Group blog

Give the gift of Passenger Wi-Fi

Safe, speedy and reliable wireless connection can improve journeys, boost customer experience and give travel operators multi-transport solutions.

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Published: December 17, 2019

Category: commercial

Chatbots & Artificial intelligence | Focus Group blog

The Rise of Chatbots

Are more companies using chatbots and artificial intelligence for customer service? We discuss the use of AI and live chat in Contact Centres.

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Published: December 10, 2019

Category: commercial

Business energy after Brexit | Focus Group blog

Brexit-proof your energy tariff

Here we explore how Brexit will affect the UK’s gas and electricity supply and how to protect your company against a rise in energy bills when we leave the EU.

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Published: December 2, 2019

Category: commercial

5G Networking in the UK | Focus Group blog

A 5G future

Let’s check out the benefits of 5G over 4G - the fifth-generation mobile network that will have higher data speeds and lower latency - and its business and consumer uses.

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Published: November 4, 2019

Category: commercial

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