Time for a IT health check?
Maintaining a healthy IT infrastructure is vital to any business and regular IT health checks should be top of the ‘to-do’ list to ensure your IT infrastructure is fighting fit!
Published: May 17, 2022
Category: social
Unified Communications: UCaaS in the UK 2022
We’re going back to basics on unified communications: what it is, how it works and how its solutions can transform your business.
Published: May 11, 2022
Category: commercial
Business internet connectivity jargon explained
Find out the 2022 business internet connectivity jargon from our business tech experts
Published: April 28, 2022
Category: commercial
Phone Systems for Hybrid Working
Choosing the right phone systems for hybrid working will support this new ‘norm’ could unlock untapped business potential, ensure efficiency and guarantee brilliant communication!
Published: April 20, 2022
Category: social
Telehealth & Cloud Technology in Healthcare
We explore the evolution of the telehealth industry and the role of technology in healthcare and medicine.
Published: April 14, 2022
Category: commercial
Hybrid Working In The Legal Industry
See how COVID-19 saw law firms of all shapes and sizes face the overnight challenge of migrating operations from the office to home working.
Published: April 11, 2022
Category: commercial
SD-WAN Technology in UK Hospitality
Discover the future of wide area networks and how it can help provide better service in the hospitality industry.
Published: April 6, 2022
Category: commercial
Unified Communications
We explore current challenges businesses face in technology and collaboration, and how unified communication solutions can help you.
Published: April 1, 2022
Category: commercial
EU roaming charges
‘Roam like home’ is no more! The extra cost of using a mobile in the EU is making a comeback, with three major UK mobile operators reintroducing roaming fees for customers travelling to the EU.
Published: March 25, 2022
Category: commercial
VoIP for retail
Deliver not just good, but GREAT customer experiences, with a level of engagement and open channels of communication that today’s shoppers expect.
Published: March 24, 2022
Category: commercial
Let's talk money
In recent months we’ve seen considerable increases in a number of our key supply chains, a trend which is expected to continue through 2022.
Published: March 10, 2022
Category: social
Unified communication for education
Ensure teachers, parents and pupils stay connected, wherever, whenever in the education sector.
Published: February 25, 2022
Category: social
Still not using a dedicated leased line for your business?
Read our guide for everything you need to know about leased line connectivity for optimal business internet access.
Published: February 17, 2022
Category: social
National careers week
As we look to the future, we hear from some of our current apprentice’s- the next generation of leaders in digital transformation and technological innovation.
Published: February 9, 2022
Category: social
Guide to cloud servers and cloud computing
If you’re not familiar with the ins and outs of the ‘cloud,’ it can be a minefield when wading through the terminology, leaving some of us feeling, well, quite cloudy! To help you better understand what cloud servers are, we’re here to present the facts about cloud servers and cloud technology.
Published: December 20, 2021
Category: commercial
Information security awareness training
Over 90% of security incidents are inadvertently caused by employees being targeted by cybercriminals. A chilling fact right? As a result, phishing testing and information security awareness training services have become a fundamental security measure for businesses.
Published: December 13, 2021
Category: commercial
Cyber defence: shield from Christmas cyber attacks
Improve your cyber defence this festive period. Here are our four key steps to ensuring you are protected from Christmas cyber attacks with the help of cyber security awareness testing and training for employees.
Published: February 17, 2022
Category: commercial
Hosted telephony: what is it and how does it work?
Focus Group is here to make sure you’re ‘in the know’ about this hosted technology and why it’s time to consider switching in 2021 before the big BT switch off for UK customers.
Published: November 15, 2021
Category: commercial
What is SIP trunking?
It’s time to talk SIP trunking. Let us introduce you to the session initiation protocol. Learn What it is, how it works and the most frequent questions surrounding this unified communications technology.
Published: October 19, 2021
Category: commercial
Cyber security in education
Schools and higher education settings continue to be high-value targets for criminals, discover the cyber security threats and how to protect against them.
Published: September 28, 2021
Category: commercial
Spotlight on Microsoft 365
Did you know that Office 365 is now Microsoft 365? Find out here what’s brought about the name change.
Published: September 20, 2021
Category: commercial
Healthcare: cloud-based phone systems for care homes
Upgrading your healthcare telephony solutions can help communication and service in care homes. Is it time to make the switch to a cloud-based phone system?
Published: September 15, 2021
Category: commercial
Evolution of Technology: The Next Generation
The evolution of technology has seen the growth of new devices, industries, and services, from cloud computing solutions to unified communications.
Published: August 23, 2021
Category: social
The best VoIP phone system for UK businesses 2021
Everything you need to know about cloud-based phone systems and VoIP solutions to help you make the right choice for your business.
Published: August 10, 2021
Category: commercial
Hybrid Working: seven steps for flexible working anywhere
With UK Freedom Day on the horizon, forget the term 'work from home' or office-based and start talking about hybrid working.
Published: June 23, 2021
Category: commercial
World class to work for 2021
The Best Companies results are in! We are pleased to announce we have been awarded the title of one of the best 100 Companies to work for in the UK 2021.
Published: May 25, 2021
Category: social
UK GDPR: Which act of parliament incorporated GDPR post Brexit?
Educate yourself on the rules and regulations surrounding UK GDPR.
Published: May 10, 2021
Category: commercial
Prepare for the 2021 PSTN switch off
With the Openreach PSTN switch off well under way, it’s important for UK businesses to future proof and get ready for an all-IP future.
Published: May 6, 2021
Category: commercial
How secure is my password? Learn how to be a better password manager
Your passwords are the key to protecting your information, educate yourself in ways to keep your accounts secure.
Published: May 6, 2021
Category: commercial
Will the UK still have to comply with GDPR after Brexit?
We explore what happens to the European data protection law, GDPR, after we leave the EU and if the UK will still have to comply.
Published: May 4, 2021
Category: commercial
What is the Dark Web, how do I access it, and what is found on Dark Web websites?
What is the Dark Web? We deep dive into the Dark Web so that you don’t have to.
Published: April 27, 2021
Category: commercial
What does acquisition mean for us: Focus Group completes acquisition of HighNet Telecom
We’re delighted to welcome HighNet Telecom to the Focus family. HighNet expands our reach in Scotland, with offices in Inverness and Glasgow.
Published: April 13, 2021
Category: commercial
Coming back together: wellness and the return to work
2020 has been a year like no other. No one could have anticipated the impact of a global pandemic, but with lockdown restrictions now easing, firms have been given the green light to welcome some furloughed or remote workers back to the office. In this guest blog by our Joint Managing Director Chris Goodman, we take a look at employee wellness and the return to work.
Published: August 3, 2020
Category: social
Phishing: how it works and how to prevent it
With some 290 million potentially dodgy emails being sent every day, how do you safeguard your business and employees from the ‘Chummies’? Mark Norris, IT Security Manager, says the winning combination is clever technology and on-going staff training and awareness is key.
Published: April 20, 2020
Category: commercial
Steer clear of new scams!
Mark Norris, IT Security Manager, details the trials and tribulations of working from home, including the absence of office magicians (!) and the very latest scams surrounding the coronavirus designed to play on the fear of remote workers…
Published: April 20, 2020
Category: commercial
Can you afford to not be part of the TEAM?
With a third of the global population in lockdown as a result of the Coronavirus, it’s no wonder that millions of people are turning to Teams not only to work effectively and productively, but to maintain healthy minds in a time of crisis. Here’s just how popular it’s proving…
Published: April 7, 2020
Category: commercial
Lockdown learning
In lockdown with your kids? Worried about home schooling? Office 365 can help families across the globe equip themselves with the technology tools to facilitate better, more productive learning during these difficult and uncertain times.
Published: March 31, 2020
Category: social
Working from home - How we’re staying connected at home
Thanks to COV-19 the majority of us here at Focus Group are now working from home. Read how we have equipped every employee with the technology needed to carry on with their daily workload as best as they can.
Published: March 31, 2020
Category: commercial
Maintaining Structure Under Lockdown
In these strange, almost unbelievable, times, Focus Group’s sales team is resolute that the show must go on! Finding new ways of working effectively and maintaining contact with colleagues is key.
Published: March 30, 2020
Category: social
Office 365: bringing better, social isolation to the nation!
Working from home? We explore the benefits of Office 365 for remote working, including how your business can benefit from enhanced collaboration and connectivity.
Published: March 26, 2020
Category: commercial
Surviving the Coronavirus: what every business needs to know
There’s no two ways about it; the Coronavirus is causing problems of an unprecedented scale for businesses across the globe. We collate all the essential business information you need to know to safeguard your operations.
Published: March 23, 2020
Category: commercial
Life after ISDN: What the traditional telephone switch-off means for your business
The traditional ISDN lines are going to be turned off, this is a chance for your business to move to alternative telephone systems such as cloud-hosted or VoIP telephony.
Published: January 17, 2020
Category: commercial
Working from home remotely? Stay safe online!
Mark Norris, IT Security Manager at Focus Group, highlights how remote workers should stay vigilant to online hackers and scams. But it’s not all bad; direct access to tea and biscuits can help through the days spent in your new working environment…
Published: March 20, 2020
Category: commercial
Does your business have a Disaster Recovery Plan?
Floods, fires, power-cuts and theft could all damage your business. We put together a disaster recovery plan, including cloud computing and VoIP phones, to protect your company and limit data loss so you can continue trading.
Published: January 29, 2020
Category: commercial
Give the gift of free Passenger WiFi this Christmas
Improve your customer’s Christmas by offering free passenger WiFi to travellers. Why a safe, speedy and reliable wireless connection can improve journeys and give travel operators multi-transport solutions.
Published: December 17, 2019
Category: commercial
The Rise of Chatbots: Using Artificial Intelligence for Customer Service
Are more companies using chatbots and artificial intelligence for customer service? We discuss the use of AI and live chat in Contact Centres.
Published: December 10, 2019
Category: commercial
How to Brexit-proof your business’s energy tariff
How will Brexit affect the UK’s gas and electricity supply and how to protect your company against a rise in energy bills when we leave the EU.
Published: December 2, 2019
Category: commercial
What are the benefits of the new 5G network and what does the roll-out mean to me?
Exploring the benefits of 5G over 4G, the fifth-generation mobile network that will have higher data speeds and lower latency, and its business and consumer uses.
Published: November 4, 2019
Category: commercial
