xs

sm

md

lg

xl

Blogs

We explore the world of technology in a blog that’s designed to keep our customers up to speed with industry insight, product updates, top tips on tech, the latest news and all the insight you need to transform the way you do business.

It Health Check Blog 1

Time for a IT health check?

Maintaining a healthy IT infrastructure is vital to any business and regular IT health checks should be top of the ‘to-do’ list to ensure your IT infrastructure is fighting fit!

READ MORE

Published: May 17, 2022

Category: social

Usaac3

Unified Communications: UCaaS in the UK 2022

We’re going back to basics on unified communications: what it is, how it works and how its solutions can transform your business.

READ MORE

Published: May 11, 2022

Category: commercial

Connectivity Jargon Buster

Business internet connectivity jargon explained

Find out the 2022 business internet connectivity jargon from our business tech experts

READ MORE

Published: April 28, 2022

Category: commercial

Phone Systems

Phone Systems for Hybrid Working

Choosing the right phone systems for hybrid working will support this new ‘norm’ could unlock untapped business potential, ensure efficiency and guarantee brilliant communication!

READ MORE

Published: April 20, 2022

Category: social

Telehealth

Telehealth & Cloud Technology in Healthcare

We explore the evolution of the telehealth industry and the role of technology in healthcare and medicine.

READ MORE

Published: April 14, 2022

Category: commercial

Law Blog Open Graph

Hybrid Working In The Legal Industry

See how COVID-19 saw law firms of all shapes and sizes face the overnight challenge of migrating operations from the office to home working.

READ MORE

Published: April 11, 2022

Category: commercial

Sd Wan Technology In Hospitality

SD-WAN Technology in UK Hospitality

Discover the future of wide area networks and how it can help provide better service in the hospitality industry.

READ MORE

Published: April 6, 2022

Category: commercial

Unified Comms Blog

Unified Communications

We explore current challenges businesses face in technology and collaboration, and how unified communication solutions can help you.

READ MORE

Published: April 1, 2022

Category: commercial

Eu Roming Charges

EU roaming charges

‘Roam like home’ is no more! The extra cost of using a mobile in the EU is making a comeback, with three major UK mobile operators reintroducing roaming fees for customers travelling to the EU.

READ MORE

Published: March 25, 2022

Category: commercial

Voip For Retail

VoIP for retail

Deliver not just good, but GREAT customer experiences, with a level of engagement and open channels of communication that today’s shoppers expect.

READ MORE

Published: March 24, 2022

Category: commercial

Focusgroup Price Update March 2022

Let's talk money

In recent months we’ve seen considerable increases in a number of our key supply chains, a trend which is expected to continue through 2022.

READ MORE

Published: March 10, 2022

Category: social

Blog Image

Unified communication for education

Ensure teachers, parents and pupils stay connected, wherever, whenever in the education sector.

READ MORE

Published: February 25, 2022

Category: social

Leased Lines Min 1

Still not using a dedicated leased line for your business?

Read our guide for everything you need to know about leased line connectivity for optimal business internet access.

READ MORE

Published: February 17, 2022

Category: social

National Apprentice

National careers week

As we look to the future, we hear from some of our current apprentice’s- the next generation of leaders in digital transformation and technological innovation.

READ MORE

Published: February 9, 2022

Category: social

Cloud Servers And Cloud Computing

Guide to cloud servers and cloud computing

If you’re not familiar with the ins and outs of the ‘cloud,’ it can be a minefield when wading through the terminology, leaving some of us feeling, well, quite cloudy! To help you better understand what cloud servers are, we’re here to present the facts about cloud servers and cloud technology.

READ MORE

Published: December 20, 2021

Category: commercial

Information Security Blog

Information security awareness training

Over 90% of security incidents are inadvertently caused by employees being targeted by cybercriminals. A chilling fact right? As a result, phishing testing and information security awareness training services have become a fundamental security measure for businesses.

READ MORE

Published: December 13, 2021

Category: commercial

Christmas Cyber Security Blog

Cyber defence: shield from Christmas cyber attacks

Improve your cyber defence this festive period. Here are our four key steps to ensuring you are protected from Christmas cyber attacks with the help of cyber security awareness testing and training for employees.

READ MORE

Published: February 17, 2022

Category: commercial

Hosted Telephony Blog

Hosted telephony: what is it and how does it work?

Focus Group is here to make sure you’re ‘in the know’ about this hosted technology and why it’s time to consider switching in 2021 before the big BT switch off for UK customers.

READ MORE

Published: November 15, 2021

Category: commercial

Sip Trunking

What is SIP trunking?

It’s time to talk SIP trunking. Let us introduce you to the session initiation protocol. Learn What it is, how it works and the most frequent questions surrounding this unified communications technology.

READ MORE

Published: October 19, 2021

Category: commercial

School cyber security blog

Cyber security in education

Schools and higher education settings continue to be high-value targets for criminals, discover the cyber security threats and how to protect against them.

READ MORE

Published: September 28, 2021

Category: commercial

Microsoft 365 Blog

Spotlight on Microsoft 365

Did you know that Office 365 is now Microsoft 365? Find out here what’s brought about the name change.

READ MORE

Published: September 20, 2021

Category: commercial

Healthcare Hosted Phone Systems

Healthcare: cloud-based phone systems for care homes

Upgrading your healthcare telephony solutions can help communication and service in care homes. Is it time to make the switch to a cloud-based phone system?

READ MORE

Published: September 15, 2021

Category: commercial

Evolution Of Tech

Evolution of Technology: The Next Generation

The evolution of technology has seen the growth of new devices, industries, and services, from cloud computing solutions to unified communications.

READ MORE

Published: August 23, 2021

Category: social

Horizon Voip Business Phone System

The best VoIP phone system for UK businesses 2021

Everything you need to know about cloud-based phone systems and VoIP solutions to help you make the right choice for your business.

READ MORE

Published: August 10, 2021

Category: commercial

Hybrid Working Blog

Hybrid Working: seven steps for flexible working anywhere

With UK Freedom Day on the horizon, forget the term 'work from home' or office-based and start talking about hybrid working.

READ MORE

Published: June 23, 2021

Category: commercial

Best Companies

World class to work for 2021

The Best Companies results are in! We are pleased to announce we have been awarded the title of one of the best 100 Companies to work for in the UK 2021.

READ MORE

Published: May 25, 2021

Category: social

UK GDPR blog

UK GDPR: Which act of parliament incorporated GDPR post Brexit?

Educate yourself on the rules and regulations surrounding UK GDPR.

READ MORE

Published: May 10, 2021

Category: commercial

Pstn Switch Off Blog

Prepare for the 2021 PSTN switch off

With the Openreach PSTN switch off well under way, it’s important for UK businesses to future proof and get ready for an all-IP future.

READ MORE

Published: May 6, 2021

Category: commercial

Password Protection Blog

How secure is my password? Learn how to be a better password manager

Your passwords are the key to protecting your information, educate yourself in ways to keep your accounts secure.

READ MORE

Published: May 6, 2021

Category: commercial

UK GDPR regulations after Brexit | Focus Group blog

Will the UK still have to comply with GDPR after Brexit?

We explore what happens to the European data protection law, GDPR, after we leave the EU and if the UK will still have to comply.

READ MORE

Published: May 4, 2021

Category: commercial

The Dark Web | Focus Group blog

What is the Dark Web, how do I access it, and what is found on Dark Web websites?

What is the Dark Web? We deep dive into the Dark Web so that you don’t have to.

READ MORE

Published: April 27, 2021

Category: commercial

Highnet Telecom Blog

What does acquisition mean for us: Focus Group completes acquisition of HighNet Telecom

We’re delighted to welcome HighNet Telecom to the Focus family. HighNet expands our reach in Scotland, with offices in Inverness and Glasgow.

READ MORE

Published: April 13, 2021

Category: commercial

Wellbeing Blog

Coming back together: wellness and the return to work

2020 has been a year like no other. No one could have anticipated the impact of a global pandemic, but with lockdown restrictions now easing, firms have been given the green light to welcome some furloughed or remote workers back to the office. In this guest blog by our Joint Managing Director Chris Goodman, we take a look at employee wellness and the return to work.

READ MORE

Published: August 3, 2020

Category: social

Email Phishing

Phishing: how it works and how to prevent it

With some 290 million potentially dodgy emails being sent every day, how do you safeguard your business and employees from the ‘Chummies’? Mark Norris, IT Security Manager, says the winning combination is clever technology and on-going staff training and awareness is key.

READ MORE

Published: April 20, 2020

Category: commercial

Cyber protect against online scams

Steer clear of new scams!

Mark Norris, IT Security Manager, details the trials and tribulations of working from home, including the absence of office magicians (!) and the very latest scams surrounding the coronavirus designed to play on the fear of remote workers…

READ MORE

Published: April 20, 2020

Category: commercial

Teams

Can you afford to not be part of the TEAM?

With a third of the global population in lockdown as a result of the Coronavirus, it’s no wonder that millions of people are turning to Teams not only to work effectively and productively, but to maintain healthy minds in a time of crisis. Here’s just how popular it’s proving…

READ MORE

Published: April 7, 2020

Category: commercial

Lockdown Learning

Lockdown learning

In lockdown with your kids? Worried about home schooling? Office 365 can help families across the globe equip themselves with the technology tools to facilitate better, more productive learning during these difficult and uncertain times.

READ MORE

Published: March 31, 2020

Category: social

Banner 1

Working from home - How we’re staying connected at home

Thanks to COV-19 the majority of us here at Focus Group are now working from home. Read how we have equipped every employee with the technology needed to carry on with their daily workload as best as they can.

READ MORE

Published: March 31, 2020

Category: commercial

Maintaining Structure Under Lockdown | Focus Group blog

Maintaining Structure Under Lockdown

In these strange, almost unbelievable, times, Focus Group’s sales team is resolute that the show must go on! Finding new ways of working effectively and maintaining contact with colleagues is key.

READ MORE

Published: March 30, 2020

Category: social

Office 365 | Focus Group blog

Office 365: bringing better, social isolation to the nation!

Working from home? We explore the benefits of Office 365 for remote working, including how your business can benefit from enhanced collaboration and connectivity.

READ MORE

Published: March 26, 2020

Category: commercial

Surviving the Coronavirus | Focus Group blog

Surviving the Coronavirus: what every business needs to know

There’s no two ways about it; the Coronavirus is causing problems of an unprecedented scale for businesses across the globe. We collate all the essential business information you need to know to safeguard your operations.

READ MORE

Published: March 23, 2020

Category: commercial

ISDN switch off | Focus Group blog

Life after ISDN: What the traditional telephone switch-off means for your business

The traditional ISDN lines are going to be turned off, this is a chance for your business to move to alternative telephone systems such as cloud-hosted or VoIP telephony.

READ MORE

Published: January 17, 2020

Category: commercial

Remote Working | Focus Group blog

Working from home remotely? Stay safe online!

Mark Norris, IT Security Manager at Focus Group, highlights how remote workers should stay vigilant to online hackers and scams. But it’s not all bad; direct access to tea and biscuits can help through the days spent in your new working environment…

READ MORE

Published: March 20, 2020

Category: commercial

Disaster recovery plan | Focus Group blog

Does your business have a Disaster Recovery Plan?

Floods, fires, power-cuts and theft could all damage your business. We put together a disaster recovery plan, including cloud computing and VoIP phones, to protect your company and limit data loss so you can continue trading.

READ MORE

Published: January 29, 2020

Category: commercial

Passenger WiFi | Focus Group blog

Give the gift of free Passenger WiFi this Christmas

Improve your customer’s Christmas by offering free passenger WiFi to travellers. Why a safe, speedy and reliable wireless connection can improve journeys and give travel operators multi-transport solutions.

READ MORE

Published: December 17, 2019

Category: commercial

Chatbots & Artificial intelligence | Focus Group blog

The Rise of Chatbots: Using Artificial Intelligence for Customer Service

Are more companies using chatbots and artificial intelligence for customer service? We discuss the use of AI and live chat in Contact Centres.

READ MORE

Published: December 10, 2019

Category: commercial

Business energy after Brexit | Focus Group blog

How to Brexit-proof your business’s energy tariff

How will Brexit affect the UK’s gas and electricity supply and how to protect your company against a rise in energy bills when we leave the EU.

READ MORE

Published: December 2, 2019

Category: commercial

5G Networking in the UK | Focus Group blog

What are the benefits of the new 5G network and what does the roll-out mean to me?

Exploring the benefits of 5G over 4G, the fifth-generation mobile network that will have higher data speeds and lower latency, and its business and consumer uses.

READ MORE

Published: November 4, 2019

Category: commercial

Switch to Focus Group by calling 0330 024 2000

Contact us