SME business solutions

SME IT solutions

We provide fully managed, cost-effective business IT support and solutions for thousands of SMEs across the UK with services including remote and on-site technical support; hardware maintenance and installation; proactive account monitoring and strategic account management. Our team will work to resolve issues rapidly whenever and wherever necessary, giving you total peace of mind.

So, we’ll not only ensure you have industry-leading IT infrastructure in place, but we’ll also deliver the security, resilience, support and back-up solutions to protect your business, around the clock.

IT services for SMEs

• > IT support and managed services
• > Cloud servers and cloud computing
• > Cloud back up and disaster recovery
• > Microsoft 365 for business
• > Digital transformation

SME broadband and connectivity

Full fibre broadband and business-grade connectivity gives you the power, resilience and the speed to get things done. And when you’re running a SME, you need to be able to rely on connectivity that can keep up with your business, a network that won’t let you down and a service provider that’s by your side to keep you moving, at all times.

From full fibre broadband to leased lines delivering ultrafast connectivity exclusively to your premises; and from SD-WAN to mobile broadband, with decades of experience in providing data connectivity services, Focus Group work closely with industry-leading partners to install thoughtfully planned, sophisticated technology.

Connectivity solutions for your SME

• > Fibre broadband packages
• > SD-WAN
• > Leased lines
• > Private ethernet networks

VoIP SME phone systems

Creating the ultimate experience for customers is the key to success – creating a personal, efficient and easy-to-access approach to communications will keep your SME business one step ahead of the competition when it comes to service delivery.

Effective communication is key, and the right telecoms system will not only connect you with your customers quickly and easily, whilst enabling your team to deliver seamless service, but will also stick to your budget and be jam-packed with the features and functions your business needs. VoIP, cloud-based or on-premises, we have innovative, scalable and cost-effective phone systems to suit any SME business.

Phone systems for SMEs

• > VoIP phone systems
• > On premises phone system
• > Focus Horizon
• > Microsoft Teams phone system

SME cyber security

It’s reported that 39% of UK businesses have experienced a security attack in the last 12 months. Phishing is the most common form of cyber-attack but many report more sophisticated attacks such as denial of service, malware or ransomware attacks. Cyber-crime soared as a result of the exponential rise in workforces working remotely, connected and operating through cloud-based platforms. A full assessment of your network is fundamental to ensuring your resilience against cyber-crime, whilst security awareness and training for your workforce will increase vigilance across your SME business.

Cyber security services for SMEs

• > Dark web monitoring
• > Security awareness training
• > Cyber security gap analysis
• > Penetration testing

SME mobile solutions

A business mobile plan for your SME should be as flexible and cost effective as your business needs to be. And the right business mobile plan will enable your employees to work how, when and wherever they need to – with the power to connect and communicate at all times.

Business mobile solutions for SMEs

• > Business mobile tariffs
• > Handset and device plans
• > Mobile broadband solutions
• > Mobile device management

SME energy

Focus Group is of the leading independent providers of business energy, working in partnership with the UK’s biggest and best supply networks. Our independent energy specialists will provide you with all proactive advice and expert knowledge to help you manage your business energy, with fixed and flexible energy supply options delivering the fuel you need to power your SME business.

We’ll do the legwork; review the tariffs, the contracts and the small print. So, you can rest assured in the knowledge your SME is powered by the best energy solutions in the market.

Power your SME into the future

• > Rocket Energy price comparison service
• > Renewable energy
• > Siteworks and new connections
• > Business energy efficiency audits

Undergo your digital transformation

Your SME can grow, flex, reduce costs, drive efficiency and revolutionise the way you do business with the power of digital transformation. It’s time to embrace your digital future and take advantage of all the brilliant benefits it brings. We’re here to help you on your journey to digital transformation with innovative IT, ultra-fast connectivity, VoIP communications and transformative technologies for greater collaboration.

Unified Communications

We now have the freedom to communicate, connect and collaborate with colleagues, partners and customers from anywhere we please. All it takes is the right device and a cloud connection. However, in a technological world with a seemingly overwhelming mix of communication platforms and collaboration tools, Unified Communications simplifies the quest for seamless solution.

The good news is that Focus Group is a key player in the world of Unified Communication and the perfect partner to help SMEs across any sector make the leap to digital transformation, be that moving your communications to the cloud or upgrading your phone systems to a fully flexible solution.