Business phone systems

Cloud based or on your premises, we have an innovative, scalable and cost-effective business phone system solution to suit every business and help you thrive and grow.

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Focus Group

What is a business phone system?

A business phone system provides companies of every type, shape and size with an efficient way to manage inbound and outbound calls. Effective communication is key, and the right telephone system will not only connect you with your customers quickly and easily, whilst enabling your team to deliver seamless service, but will also stick to your budget and be jam-packed with the features and functions your business needs. As one of the UK’s leading independent providers of telecommunication solutions, Focus Group offer a comprehensive range of business phone solutions. our experienced team will take the time to get to know your business and install a revolutionary solution which flexes and grows with your evolving business and transforms the way you communicate.

What are the best business phone systems?

Hosted phone systems

Get more and spend less with a hosted phone system. These business phone systems use Voice over Internet Protocol (VoIP) technology to communicate over the internet, hosted phone systems are cost-effective, easy to set up and maintain, require less outlay on hardware and you can manage calls from wherever you are based. Reliable, flexible and will grow as your business grows!

Cloud hosted phone system >

Cloud Based Phone System
On Premise Phone System

On-premise phone systems

Take your business to the next level with a powerful on premise phone system. On premise means the equipment is based in your office and everyone in your team can have their own handset, direct dial and voicemail. You have complete control and flexibility over your business phone system, with a limitless scope for growth.

On-premise phone systems >

Benefits of a business phone system

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Stay connected, anytime, anywhere

A business phone system keeps you connected. Whether your team are office-based, working from home or out and about, you can call, connect and collaborate. No matter where your business takes you, access to all the tools and features of your phone system are at your fingertips.

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Flexible and cost effective

Moving to VoIP means your phone system will run over the internet, which opens the door to making free or very low cost calls. It also gives every business the ability to be much more flexible because you can take and manage calls; anytime, anywhere and from any device – meaning you’ll never miss an important call again!

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All the features

Switch to a business phone system and tap into a world of communication tools. The easy-to-control call features are endless; from call management abilities such as call handling, voicemail-to-email, collaborative call distribution and auto attendant through to live call boards, real-time analytics and call recording. You can configure the system to match the exact requirements of your business.

Frequently asked questions

The key to choosing a new small business phone system is understanding the different types available. You’ll also need a clear idea of the requirements and features at the top of your priority list – those which best suit you and ultimately those which will make your life easier and your business more efficient.

If you’re running a business and looking to improve communication, employee productivity and customer satisfaction – the answer is yes! Switching to a business phone system is straightforward and the benefits are endless. The team at Focus Group will help you evaluate your current business needs and future plans to develop a business phone solution that works for you.

Cloud hosted phone systems make calls over the internet. They work by digitalising sound, compressing it to make voice packets smaller, breaking it up and sending it over an IP network to both desktop and mobile devices. On premise systems use both traditional networks and lines, and IP technology.

Business phone system case studies

Cooke & Mason Case Study

Focus Group helps Cooke & Mason overcome a major telephony challenge with on-premise pbx phone systems.

Hyper Recruitment Case Study

Focus Group provide an affordable, robust business phone system platform for a growing recruitment agency.

Veterinary Practice
Veterinary Practice

A hosted phone system with call analytics help a Sussex based veterinary practice work smarter.

Switch to Focus Group by calling 0330 024 2003

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