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Microsoft Copilot for business

Leverage the power of next-generation AI alongside your Microsoft solutions to boost productivity, unlock creativity and maximise ROI with Microsoft Copilot for business.

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Focus Group

Introducing Microsoft 365 Copilot

Microsoft 365 Copilot is your all-new and enhanced productivity tool for your business.

Powered by the latest advancements in artificial intelligence (AI), Copilot unites the power of large language models (LLMs) with your business's data, delivering unprecedented improvements to day-to-day activities for everyone who utilises it.

Working alongside your team and the Microsoft Graph - Word, Excel, PowerPoint, Outlook, Teams and more - Copilot transforms your words and prompts into a powerful toolkit fit for creativity, productivity and workflow elevation.

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Already, 70% of users said they’ve been more productive with Microsoft Copilot business. By analysing how your team engages with Microsoft 365 applications, Copilot can recommend time-saving tips, tricks and shortcuts to greatly improve productivity.

Busy work that bogs you down is now a thing of the past. Copilot supercharges individual productivity whilst introducing initiative knowledge models for your business by harnessing the immense amounts of data and insights your business attains, paving the way for a myriad of time and cost-cutting solutions.

Let Copilot work for you. You’re in control, whether it’s your calendar, emails, meetings or Microsoft Teams chats; Copilot integrates into your business the way you see it best fitting.

Work in ways you’ve never done before. Copilot is an evolutionary step in how you interact with computing, shaping the way you work into exciting new forms whilst unlocking a new level of productivity growth.

10 things to try in Microsoft Copilot >

Security at the forefront

Keep your security processes running at peak performance. No changes needed.

Copilot automatically takes on all your business's security and privacy policies. This is an AI solution you can trust, with two-factor authentication, compliance boundaries and the latest privacy protections in place to ensure everything you do is done safely.

Additionally, Copilot's LLMs are not trained through your user's data or prompts. Via a sophisticated, time-tested permissions model, your data won't leak across to other user groups. Plus, you can sleep easy knowing that personal, individual data is secured, too. Copilot uses the same robust technology Microsoft has used for years to keep customer and user data secure.

Get in touch >

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Microsoft Copilot prompt cases

Start your Copilot journey here. Copilot prompts are instructions or questions you use to tell Copilot what you want. You can put as little or as much as you like into a prompt, all you need is a goal and away you go.

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“Recap a meeting”

“Did you get all of that?” Yes, you did! Keep track of all the key topics and actions required. Simply ask it to recap or draft up notes and actions from the meeting, and there they are. Don’t stress juggling note-taking and focusing on the actual meeting, let Copilot recap the outcomes with just one prompt.

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“What did they say?”

You can’t have a concrete recollection of every topic in the workplace; luckily you don’t need to! Ask what another team member said about a topic, and Copilot will do the research for you, providing you with all the sources needed to catch back up on what’s been said.

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“Tell me about a topic/project”

Are you working on something with an abundance of files, messages and assets? Or do you want to build an extensive piece of research all within one application? No problem! Ask Copilot to provide insights and analysis from multiple sources across your business to learn more about a topic and catch up quickly with a handful of prompts.

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“Help me write”

“Did you get all of that?” Yes, you did! With Copilot, you can keep track of all the key topics and actions required. Simply ask it to recap or draft up notes and actions from the meeting, and there they are. Don’t stress juggling note-taking and focusing on the actual meeting, let Copilot recap the requirements needed with just one prompt.

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“Summarise an email thread”

No need for endless scrolling, trying to find that one email with one line of importance. Copilot lets you quickly catch up with long and complex email threads. Just ask it to summarise the thread and there you have it, everything you need with a click of a button.

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“Outline this document”

Sometimes, you need to get right down to business and avoid all the flourish. Copilot can summarise long documents and reading material, breaking it down and giving you the essential insights and relevant information.

Adopting Microsoft AI

Get ready

Successful AI adoption should start where it will have the most impact on your business. With a set of clear business needs and data sources identified, you have a north star with which to set your success metrics, security requirements and user experience expectations.

Once you have scoped the business need, you will need to do a full security impact assessment against existing internal policies and regulatory requirements. A key success factor in using AI securely is having a strong data governance policy. Without first assessing your internal access policies and user group assignments, users may be able to inadvertently access, process and share sensitive information, so this is an essential step in readying your business for deployment.

With discovery and impact assessments complete, you’re now ready to start your Copilot proof of concept. Starting with a small pilot group will allow you to control implementation, manage risks and measure success, so that you can scale your adoption across the business more effectively when ready.

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Onboarding And Engagement

Onboarding and engagement

Scaling Copilot adoption across the business requires an effective change management programme so your employees are prepared and comfortable with the new technology and changes to their ways of working.

Some key change management initiatives:

  • Make sure your employees understand why you’re adopting AI, how it will help the business grow and how they can help make your strategy a success.
  • Communicate the insights from your proof of concept so that they understand the risks and rewards.
  • Implement regular training, from initial adoption to deeper learning.
  • Create online spaces for your employees to refresh their knowledge, share stories and feedback on their experience.
  • Appoint user champions that can help their colleagues use the technology, but also reiterate why AI is good for the business so that your wider business goals are always in mind.
  • Encourage open feedback on any challenges or innovations found in the new technology.

Deliver impact

With clear success metrics defined, make sure you are using the right review tools to ensure those criteria are being met. Use the Copilot dashboard to gather insights you can share with your teams and schedule regular check-ins to review the user experience and that your security, AI and business strategies remain aligned.

You can also use assessments from your Microsoft Cloud Solutions Provider (CSP), like Focus Group’s Effective Licence Position assessment, to ensure your licences are being used effectively and to maintain cost control.

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Extend And Optimise

Extend and optimise

As AI is used in depth across your business, teams will find other ways of innovating their workflows that add value to your business. Make sure you are regularly assessing your Copilot adoption to ratify new use cases, innovations and quantify new measurements of success.

Keep communicating the success adoption through key metrics such as time or resource saved, manual tasks that have been eliminated, and employee satisfaction. This will help keep momentum throughout your organisation as new ways of working become the norm.

Microsoft Business AI

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Transform productivity

80% of your employees time is likely to be consumed with busy work and menial tasks rather than the stuff that really needs doing. By creating a bespoke knowledge model for every business, Microsoft Copilot utilises your business data and insights that lie largely untapped and underutilised.

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Maximise ROI

Copilot integrates with your development tools and platforms, incorporating its capabilities into workflows seamlessly. This integration enhances efficiency and reduces friction, ultimately leading to higher ROI by leveraging existing infrastructure and resources effectively.

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Microsoft generative AI

Through its intelligent and generative AI features, Copilot enriches your entire Microsoft 365 services. From flows and chatbots to data analysing and information summarisation, you can streamline the processes to their fullest potential, so you can focus on the important work.

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Data insights and visualisation

Working in tandem with Lakehouse tables and files, Power BI Datasets, and pandas/spark/fabric dataframes, Copilot can provide detailed insights on data and help analyse and visualise it. By asking Copilot to provide insights on data or create codes for visualisation, it can reorganise file names with easy reference and streamline the data process and visual construction swiftly.

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Personalised assistance

Through its revolutionary LLM models, Copilot learns and understands your work style and preferences, helping you navigate day-to-day tasks with ease. In a nutshell, you take control of the workflow, all while optimising productivity and maximising efficiency; Copilot is your personalised work assistant that keeps it all running smoothly.

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Workflow automation

Microsoft Copilot business can create automation processes can streamline workflows. Copilot is always learning. Describe what you need to do in detail through multiple steps of a conversation, and it will understand your intent and create a flow based on the scenario prompt you provide, following through and completing all the tasks you ask of it.

Microsoft Copilot business pricing

Copilot is an add-on licence for Microsoft 365, You will need a product licence for Microsoft 365 Business Standard or Premium, or Office E3 or E5 to add this to your subscription.

Copilot for 365

£24.70

Per month

  • ✔  Integrated with Teams, Word, Outlook, PowerPoint, Excel, and other Microsoft 365 apps
  • ✔  AI-powered chat with Microsoft Copilot
  • ✔  Enterprise-grade security, privacy, and compliance

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Copilot for sales

£41.10

Per month

  • ✔  Integrated with Teams, Word, Outlook, PowerPoint, Excel, and other Microsoft 365 apps
  • ✔  AI-powered chat with Microsoft Copilot
  • ✔  Enterprise-grade security, privacy, and compliance
  • ✔  Integration with Salesforce Sales Cloud, Dynamics 365 Sales and can be configured to connect to other sales solutions
  • ✔  Call insights and analytics
  • ✔  AI sales tools - CRM updates, internal data sharing, meeting and opportunity summaries

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Copilot for service

£41.10

Per month

  • ✔  Integrated with Teams, Word, Outlook, PowerPoint, Excel, and other Microsoft 365 apps
  • ✔  AI-powered chat with Microsoft Copilot
  • ✔  Enterprise-grade security, privacy, and compliance
  • ✔  Integrations with services such as Salesforce, ServiceNow, and Zendesk along with your existing website, files, and other data sources.
  • ✔  Summarize cases, update CRM records, and draft emails.
  • ✔  Contact centre insights and analytics
  • ✔  Analysis tools, translations, transcriptions, and AI-recommended knowledge articles

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Copilot studio

£164.40

Per month

  • ✔  Integrated with Teams, Word, Outlook, PowerPoint, Excel, and other Microsoft 365 apps
  • ✔  AI-powered chat with Microsoft Copilot
  • ✔  Enterprise-grade security, privacy, and compliance
  • ✔  Connect to your data in third-party apps using Copilot Studio
  • ✔  Build and run your own copilots across websites and other channels to serve employees and customers.
  • ✔  Workflow builder - automate complex business tasks such as submitting expenses, onboarding employees, and updating benefits.
  • ✔  Access to prebuilt connectors to connect business applications such as SAP and Workday with your copilot.
  • ✔  Build and publish custom plugins, GPTs, and prompts, and surface your business data where you need it.

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Microsoft resources

Frequently asked questions

Originally developed by GitHub, Microsoft Copilot is an AI-powered completion tool. Using OpenAI's GPT technology, Copilot aims to enhance productivity, accelerate tasks, and facilitate learning new programming concepts.

Uniting large language models with your business's data, Copilot can offer remarkable advancements in day-to-day activity streamlining for all users who engage with it.

Copilot for Microsoft 365 is now available for businesses of all shapes and sizes, with no seat minimum.

If you’re already with Focus Group and interested in seeing what Copilot could offer your business, get in touch with our team of Microsoft experts today and book a consultation meeting.

If you already have a business subscription with Microsoft, you're all set to subscribe to Copilot for Microsoft 365. The team at Focus Group are ready and willing to help you lift off your Copilot experience, just get in touch, and we'll do the rest!

If you don't have a Microsoft subscription, don't panic! Book a consultation meeting with our team, and we can help your business pave the way into the Microsoft 365 world, where Copilot and a multitude of game-changing products and services are waiting.

Copilot is a paid extension of your Microsoft 365 licence. You will need a product licence for Microsoft 365 Business Standard or Premium, or Office E3 or E5 to utilise it.

However, Microsoft Copilot for Sales is slightly different. You still need your product licences, but you also need to be using a CRM platform, such as Salesforce or Dynamics.

Copilot is as secure as the security you already utilise across your business; it automatically takes on all your business's security and privacy policies.

However, Copilot also comes with Microsoft’s security measures on top of that - two-factor authentication, compliance boundaries and the latest privacy protections - so you’re in safe hands!

Absolutely. Copilot LLMs are not trained on tenant data or your prompts. Instead, time-tested permissioning models ensure that your data doesn’t end up openly accessible across user groups.

Plus, Copilot presents data only you can access, and uses the same technology that Microsoft's been using for years to keep customer data secure.

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