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When your phone rings, Aila answers, capturing what matters, so your business stays responsive without adding pressure to your team.
Businesses don’t miss calls because they don’t care. They miss them because they are busy. When calls go unanswered, voicemail fills up and good intentions turn into delayed responses.
But 85% of callers that go unanswered won’t call back. That means lost opportunities.
Aila ensures every call is answered immediately. It responds clearly, no matter the time of day, and captures every detail so that your team receive the context they need to follow-up properly.
This way you can run a more efficient, organised business and deliver a better experience, every time.
1. Source: Message Direct UK / Windsor Telecom / Quality Company Formations — consistently cited across multiple UK sources
Speak to one of our Aila expertsBoth answer your calls 24/7 and capture every detail. The difference is what happens during and after the call.
Instead of silent phones and lost opportunities, enquiries are answered around the clock, so you can focus on the task at hand. Teams can respond with context captured by Aila rather than guesswork, and callers know exactly what to expect.
All of which enhances your brand credibility and makes a stronger first impression while helping calm the working day for everyone.
An AI-powered answering service that captures every opportunity, answers instantly, and turns calls into action.
Every missed call is a missed opportunity. 85% of unanswered callers won’t call back. Aila makes sure out-of-hours leads are captured and revenue isn’t left on the table.
Callers get instant, accurate answers without waiting for a callback. Fewer follow-ups needed, faster resolution, and your team only handles the conversations that actually need them.
No more “what did they say?” moments. Every conversation is documented, so handovers are clean, CRM stays accurate, and nothing falls between the cracks.
Instead of a voicemail your team has to chase, every call becomes a structured handover with context. With Plus, appointments are booked while the caller is still on the line - no second call needed.
You stop guessing what customers are calling about and start seeing the patterns. That insight drives better staffing, better services, and tells you exactly where to focus next.
There is no new number, no new system to learn and no redesign of your call flow.
Your customers call as normal. Your team works as normal. Aila simply removes the gaps and captures every opportunity.
By capturing every call, caller details and intent, businesses retain opportunities that would otherwise be lost to voicemail or competitors.
Aila provides a clear, confident and consistent response to every caller, ensuring customers feel acknowledged and supported.
Through call summaries, transcripts, and analytics, Aila provides actionable insights into why customers are calling and when demand peaks.
With Aila handling first contact, staff can remain focused on their core responsibilities without the distraction of constant phone calls.
By qualifying enquiries and, with Aila Plus, enabling real-time appointment booking or warm transfers, Aila turns conversations into actionable outcomes.
With Aila, customer churn drops, you can flex to demand easier and wait longer before hiring new staff, all speeding up your growth.
Answers during working hours, evenings and weekends so enquiries are never missed.
Understands why someone is calling and gathers the details your team actually needs.
Introduces your business clearly and consistently in your chosen tone.
Behaves differently outside business hours while maintaining reassurance.
Creates or updates schedules automatically where required.
Delivers call summaries directly to inboxes for fast response.
Notifies team members instantly when urgent enquiries arrive.
Escalates to a human when required without friction.
Collects preferred dates and services for structured scheduling follow-up.
Routes calls to people when immediate conversation is necessary.
Aila is an AI Receptionist that answers calls, captures enquiries and sets expectations when your team cannot get to the phone.
Not at all. Aila supports your team and enhances their day-to-day by handling first contact and passing information on clearly.
Voicemail only records messages. Aila is different; responding, guiding and setting expectations so that every call gets a prompt answer.
Yes. It can answer during evenings, weekends and holidays.
Nope. Customers can continue calling your existing number.
No. Most businesses are live within 48 hours.
Yes. Greetings and tone can be customised to your specific needs and tone of voice.
Aila hands over cleanly or routes the call based on your rules.
No. Aila focuses only on first contact. Virtual Agents handle full conversations.
Conversational intelligence gives you a clear view of what is happening across calls, chats and emails. It turns every interaction into insight you can act on, highlighting emerging trends, common issues, and coaching opportunities. With smarter visibility, teams work with confidence and customers enjoy smoother, more consistent journeys.
Conversational intelligence
Agentic AI introduces a new standard for automation by carrying out tasks on behalf of your team, not just answering questions. It completes actions, updates systems, and guides full workflows – creating faster, more accurate experiences that handle the predictable so people can handle the important.
AI virtual agent
