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Customer Area


This dedicated area is for our valued customers to quickly and easily stay up to date with online payments, manage account billing and review service status.

If you need to speak with one of our team, please complete the form below. Alternatively, give us a call on 0330 024 2000.

Focus Group Customer Area

Pay Online

Make a payment via our simple to use portal.

PAY YOUR BILLS ONLINE

Online Billing

View invoices in our online billing application to view cost breakdowns.

CHECK ACCOUNT ACTIVITY

Service Status

Get an overview of network issues, outages and maintenance programmes.

CHECK SERVICE STATUS

Holiday Opening Hours

Stay informed about opening times and configuration requests over the holiday period.

Holiday Information

How to videos

Find links to an ever-growing directory of videos that can help you understand some of the more detailed aspects of Focus Group products.

Product Videos
Focus Group Trustpilot
Excellent company to do business with! Their customer care and service is fantastic! Would highly recommend this company!


See what our customers have to say

How can we help?

Whatever your business challenge, we have the solution.

Complete these questions and one of our consultants will be in touch.

How can we help | Focus Group

Step 1

WHICH SERVICES DO YOU HAVE WITH FOCUS GROUP

Please select each product/service Focus Group provide for your business

Step 2

YOUR CONTACT INFORMATION

Please fill out your details and queries below

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We are always here to help

As you might have guessed already, we think it's very important to keep in touch. If you have any issues our team of experts are on the end of the phone to help in any way they can.

0330 024 2000

For all sales enquiries: sales@focusgroup.co.uk

For customer service: customerservice@focusgroup.co.uk