Customer Area
Get the help you need, when you need it. Speak with an expert or manage it yourself with helpful FAQs and guides.
Pay Online
Make a payment via our simple to use portal.
Online Billing
View invoices in our online billing application to view cost breakdowns.
Help & Support
We've compiled a range of tools to assist you with your query.
Service Issues
Click here for our Fault Handling Policy document and advice relating to service interruptions.
How to videos
Find links to an ever-growing directory of videos that can help you understand some of the more detailed aspects of Focus Group products.
Holiday Hours
Stay informed about opening times and configuration requests over the holiday period.
Excellent company to do business with! Their customer care and service is fantastic! Would highly recommend this company!
We are always here to help. Give us a call on 0330 024 2000 today!
For customer service: customerservice@focusgroup.co.uk
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