Customer Area
Connect with us
This dedicated area is for our valued customers to quickly and easily stay up to date with online payments, manage account billing and review service status.
If you need to speak with one of our team, please complete the form below. Alternatively, give us a call on 0330 024 2000.
Pay Online
Make a payment via our simple to use portal.
Online Billing
View invoices in our online billing application to view cost breakdowns.
Service Status
Get an overview of network issues, outages and maintenance programmes.
Holiday Opening Hours
Stay informed about opening times and configuration requests over the holiday period.
How to videos
Find links to an ever-growing directory of videos that can help you understand some of the more detailed aspects of Focus Group products.
Excellent company to do business with! Their customer care and service is fantastic! Would highly recommend this company!
How can we help?
Whatever your business challenge, we have the solution.
Complete these questions and one of our consultants will be in touch.
We are always here to help
As you might have guessed already, we think it's very important to keep in touch. If you have any issues our team of experts are on the end of the phone to help in any way they can.
0330 024 2000
For customer service: customerservice@focusgroup.co.uk
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