Business telecoms

Thousands of growing businesses trust Focus Group to provide their business telephone system solution. As one of the largest independent providers of business phone system services in the UK, we deliver the very best technology and expertise without compromising your budget.

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Focus Group
Focus Group

Business phone systems

Your business telephone system not up to scratch? Whether you're looking for a cloud-based VoIP or on-premise phone system, Focus Group can deliver market leading telecommunications solutions and help transform your business.

Business phone systems

VoIP phone systems

Say hello to your phone system in the cloud! Give your business a voice! From our initial assessment of your requirements, we can help establish a business phone system that not only adds value to your organisation; but that is flexible as the business grows.

VoIP phone systems

Horizon phone system

Get the complete business communication service in the cloud. A Horizon hosted phone system lets you manage your communications with a system built for business.

Horizon VoIP


Introducing the new technology which answers the call for a smart, digital small business phone system ahead of the ISDN switch off in 2025. See how you can easily future proof your business in seconds.


Microsoft teams phone system

Make and receive calls from Microsoft Teams or completely replace your existing PBX system with the Microsoft Teams phone system.

Teams phone system

PSTN switch off

You need to update your telecoms and connectivity to ensure your business remains connected before the BT Openreach UK PSTN switch off in 2022.

PSTN switch off

With years of experience in supporting the UK's small businesses, Focus Group pride ourselves in being able to support all types of organisations through their growth journey.

Give your business a voice! From our initial assessment of your requirements, we can help establish a working environment that not only adds value to your business; but that is flexible as the business grows.

We partner with leading manufacturers and providers and, as a result, can offer small businesses the cost effective and high level of service they need to allow you to focus on your business and your customers.

SIP trunking solutions

Our SIP trunking solutions offer a more flexible and lower cost alternative to ISDN for inbound and outbound voice calls.

SIP trunks

3cx Phone System

Discover 3CX the next-generation business phone system that can grow with your business.

3cx Phone System

SIP trunk call manager

SIP Trunk Call Manager takes SIP beyond a connectivity service into a world of multi-feature applications that put you in control.

SIP trunk call manager

Telephone numbers

Do you need to promote your business in a specific area or nationwide? You can choose the perfect memorable number to raise your profile in the UK and across the World with Focus Group.

Inbound phone numbers

Contact centres

Communication between customers and businesses is changing. Customers expect to be able to contact you using a variety of methods, quickly, reliably and with a positive outcome.

Contact centre solutions

Link Pay+

Introducing Link Pay, a convenient way for customers to make quick and secure payments using any device and any channel – it couldn’t be simpler!

Link Pay+

On-premise phone systems

Does your business require scalability and cost-efficiency when it comes to an On-Premise Phone System? Discover a range of systems for businesses of all sizes, adding value and the flexibility for future growth.

On-premise phone systems

Cloud phone systems

Enable your staff to make work calls directly from their laptops at home using a cloud based phone system. Get call reports, voicemail to email, and all the benefits you expect from a traditional desk phone.

Cloud phone systems

Video and Conference calling

Discover call and video conferencing solutions to connect your people and bring your communications to life with enhanced collaboration from any location.

Conference calling

Business lines and calls

Are you getting the best deal on your business phone lines and calls? Switch to Focus Group and you could save hundreds with our bespoke packages!

Lines and calls

Toll fraud

Whether you have an analogue, digital or IP based system, fraudsters can hack and hijack your phone system in seconds. Our simple bolt-on protects your company’s telephony from illegal toll fraud. 

Toll fraud

Phone system maintenance

Ensuring your lines of communication are open at all times is fundamental to the success of your business. Maintain your phone system with 24/7 support services.

Phone system support

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Business telephone system case studies

Carers First Uk

A Horizon VoIP phone system transforms communications at Carers First.

Hurstpierpoint College Uk

Focus Group scores top marks at Hurstpierpoint College.

Peter Taylor Associated Uk

Peter Taylor Associates keep lines of communication open with Focus Group.