Business telecoms

Thousands of growing businesses trust Focus Group to provide their business telephone system solution. As one of the largest independent providers of business phone system services in the UK, we deliver the very best technology and expertise without compromising your budget.

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Business phone systems

Your business telephone system not up to scratch? Whether you're looking for a cloud-based VoIP or on-premise phone system, Focus Group can deliver market leading telecommunications solutions and help transform your business.

Business phone systems

VoIP phone systems

Say hello to your phone system in the cloud! Give your business a voice! From our initial assessment of your requirements, we can help establish a business phone system that not only adds value to your organisation; but that is flexible as the business grows.

VoIP phone systems

Telephone numbers

Do you need to promote your business in a specific area or nationwide? You can choose the perfect memorable number to raise your profile in the UK and across the World with Focus Group.

Inbound phone numbers

Phoneline+

Introducing the new technology which answers the call for a smart, digital small business phone system ahead of the ISDN switch off in 2025. See how you can easily future proof your business in seconds.

Phoneline+

Micosoft teams phone system

Make and receive calls from Microsoft Teams or completely replace your existing PBX system with the Microsoft Teams phone system.

Teams phone system

Business lines and calls

Are you getting the best deal on your business phone lines and calls? Switch to Focus Group and you could save hundreds with our bespoke packages!

Lines and calls

With years of experience in supporting the UK's small businesses, Focus Group pride ourselves in being able to support all types of organisations through their growth journey.

Give your business a voice! From our initial assessment of your requirements, we can help establish a working environment that not only adds value to your business; but that is flexible as the business grows.

We partner with leading manufacturers and providers and, as a result, can offer small businesses the cost effective and high level of service they need to allow you to focus on your business and your customers.

SIP trunking solutions

Our SIP trunking solutions offer a more flexible and lower cost alternative to ISDN for inbound and outbound voice calls.

SIP trunks

Horizon enhancements

Horizon has been the leading hosted platform in the UK. Get the most out of this hosted phone system with plenty of useful features and enhancements available to refine your business.

Horizon enhancements

SIP trunk call manager

SIP Trunk Call Manager takes SIP beyond a connectivity service into a world of multi-feature applications that put you in control.

SIP trunk call manager

Toll fraud

Whether you have an analogue, digital or IP based system, fraudsters can hack and hijack your phone system in seconds. Our simple bolt-on protects your company’s telephony from illegal toll fraud.

Toll fraud

Contact centres

Communication between customers and businesses is changing. Customers expect to be able to contact you using a variety of methods, quickly, reliably and with a positive outcome.

Contact centre solutions

Link Pay+

Introducing Link Pay, a convenient way for customers to make quick and secure payments using any device and any channel – it couldn’t be simpler!

Link Pay+

On-premise phone systems

Does your business require scalability and cost-efficiency when it comes to an On-Premise Phone System? Discover a range of systems for businesses of all sizes, adding value and the flexibility for future growth.

On-premise phone systems

Cloud phone systems

Enable your staff to make work calls directly from their laptops at home using a cloud based phone system. Get call reports, voicemail to email, and all the benefits you expect from a traditional desk phone.

Cloud phone systems

Video and Conference calling

Discover call and video conferencing solutions to connect your people and bring your communications to life with enhanced collaboration from any location.

Conference calling

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Business telephone system case studies

View case studies

Healthcare

A Horizon VoIP phone system transforms communications at Carers First.

Education

Focus Group scores top marks at Hurstpierpoint College.

Architects

Peter Taylor Associates keep lines of communication open with Focus Group.