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Business digital transformation

The future is digital. Delivering the power to evolve business, a digital transformation will revolutionise the way you work; keep your operations at the cutting edge of technological innovation; enable an agile workforce; increase efficiency and enhance customer delivery. In essence, digital transformation will ensure your business is ready to take on the future. Ready to grow and thrive.

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What is digital transformation in a business?

Digital transformation is the strategic integration of technology into all areas of business, fundamentally evolving the way you operate and deliver service to your customers. It enables you to embrace intelligent, tech-facilitated systems across your business operations – allowing you to thrive, grow and stay one step ahead of the competition. Digital transformation can mean anything from IT modernisation, such as a shift to cloud computing, to the implementation of a hosted phone system or harnessing the power of new technology to interact with customers in new ways. As experts in our field, we will assess your specific business requirements and work with you to implement a bespoke digital transformation strategy. We’ll work with you to employ industry-leading applications and innovative tools to ensure your team is equipped to deliver optimum efficiency and unrivalled service. Diversify markets, optimise processes, integrate data, secure your operations and boost productivity – embrace digital transformation and futureproof your business.

Undergo strategic digital transformation

Create an SME digital transformation roadmap

Digital transformation is the process of using digitalised information or data to make established ways of working simpler and more efficient. It isn’t about changing how you do business but how you can facilitate faster business, by improving operational processes; ensuring data is accessible and secure; enabling agile working with cloud-based communication systems and ultimately enhancing the experience for your customers. By partnering with Focus Group we will draw out a roadmap for your SME digital transformation and be by your side as you undergo your digital transformation journey.

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Create An Sme Digital Transformation Roadmap
Full Business Digitalisation

Full business digitalisation

The business digital transformation specialists at Focus Group will harness innovative technology to ensure you achieve your digital transformation goals. Certified in an extensive range of cloud-based technology and services, we’ll source and deliver cutting edge solutions to ensure your operations are seamlessly migrated, integrated and hosted. Fully digital, fully agile.

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Embrace digital technology in business

In today’s fast-evolving world, your business needs to be able to adapt and evolve in order to grow and thrive. Digital technology prepares your business for a smarter future by creating communication platforms for efficient service delivery, harnessing the power (and security) of cloud-based tech and by developing the tools needed to support an efficient, agile workforce.

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Embrace Digital Technology In Business
One Of The Top Digital Transformation Companies

One of the top digital transformation companies

As one of the UK's top digital transformation companies, we’re ready when you are. Our team of digital transformation specialists are ready to get to know your business and your ambitions. Ready to determine the digital architecture your business needs to reach its goals. Ready to deploy sophisticated technologies, thoughtfully planned and expertly supported. Ready to support the growth of your business. Now and into the future.

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Business digital transformation solutions

Hybrid working

Our digital transformation solutions will help your business unlock a powerful network which paves the way for your team to work flexibly, securely and efficiently, wherever they are. Coupled with the right technology – from communication platforms to mobile connections, you’ll always be connected and ready to embrace business in a hybrid working world.

Hybrid Working
Sme It Solutions

Azure virtual desktop

Azure Virtual Desktop delivers a flexible cloud virtual infrastructure platform that securely delivers virtual desktops and remote apps, whilst enabling your business to retain maximum control and the upmost level of security. Talk to our digital transformation specialists about Azure Virtual Desktop and empower your employees to access FSI workloads from any device – with enterprise-grade security, compliance and performance from virtually anywhere.

Unified Communications

Unified Communications is all about interlinking your technology and your data, and connecting your people, communication systems, applications, cloud platforms and networks – seamlessly, across your entire business. From enterprise level to SMEs, embracing Unified Communication solutions opens up new possibilities and whether it’s empowering your team with an effective digital workplace, or transforming the operations and management of your network infrastructure – we’ve got you covered when it comes to Unified Communications.

Unified Communications

What are benefits of digital transformation?

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Reduced costs

The primary objective of business digital transformation is to invest in scalable applications that accommodate future growth and a modern workplace. Digital Transformation benefits your business by reducing the expenditure on the operation and maintenance of a traditional IT hardware. In turn, freeing up budget that can be reinvested into customer-facing resources to increase sales, productivity and profitability.

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Productivity

Improved productivity is key to business expansion. The development of a digital transformation strategy and adoption of digital technology such as cloud-based data storage or hosted phone systems, ensures processes can be streamlined or enhanced to reduce manual effort and increase productivity levels.

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Agility

A clear digital transformation plan facilitates change. It empowers employees to work collaboratively and efficiently, across multiple platforms…with ease. Digital technology will also enable your business to adapt and grow, as your business does. Quickly and cost-effectively.

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Enhanced service

Digital transformation harnesses the power of technology to evolve the way you operate and deliver service to your customers. It enables you to embrace intelligent, tech-facilitated systems across your business operations – allowing you to optimise the customer experience and stay one step ahead of the competition.

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Accessibility

Digital transformation will empower your team to communicate, innovate and collaborate by arming them with the tools and technology to easily access data, applications, desktops, files and communication platforms from anyway, at any time and from any device.

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Flexibility

Digital transformation puts your business in a supremely agile position, with the ability to scale up to support business growth or support operations across multiple locations. It delivers the flexibility to access your business data, systems and communication platforms – fluently, efficiently and securely.

Focus Group Partner Logos Left Grey
Focus Group Partner Logos Right Grey

Frequently asked questions

Digital technology prepares your business for a smarter future by creating IT modernisation, such as a shift to communication platforms for efficient service delivery, harnessing the power (and security) of cloud-based tech and by developing the tools needed to support an efficient, agile workforce.

Digital transformation means starting with a strategy and creating a roadmap for the future. It means upgrading your business technology to facilitate growth and embracing a digital infrastructure that leverages automation and improves data security.

Digital transformation can include anything from IT modernisation, such as a shift to cloud computing, to the implementation of a hosted phone system or a transformational connectivity solution, to the installation of new technology to enable your team to interact with customers in new ways.

A digital transformation strategy is the planned and strategically deployed integration of technology into all areas of your business. It enables you to embrace intelligent, tech-facilitated systems across your business areas and fundamentally evolve the way you operate, communicate and deliver service to your customers.

Digital transformation prepares your business for the future with innovative technology facilitating smarter ways of working, streamlined communications, an efficient workforce, secure date and an enhanced customer experience.

There are four main components of digital transformation.

  • It starts with strategy – aligning the digital transformation effort with the overall strategy. Customer experience is key – focusing on developing a digital future that delivers unified communications and enhanced service.
  • Customer experience is key – focusing on developing a digital future that delivers unified communications and enhanced service.
  • Adopting a new way of working - Culture underpins the digital transformation to ensure the workforce is empowered by new technology and embraces new ways of working.
  • Data remains at the heart of digital transformation – using data to make informed decisions, enhance processes and support growth objectives. All stored securely in the cloud of course.

A digital transformation strategy is, in essence, a roadmap for short, medium and long-term digital transformation goals. It should be a step-by-step process:

  • - This begins with aligning on the core objectives for digital transformation – answering the key questions of how, why, when and what digital transformation means for your business.
  • - Focus next upon culture - your people should be at the heart of your digital transformation, ready to embrace new technologies and the accompanying benefits.
  • - The next step is to determine a realistic timeline, to ensure the long-term success of your digital transformation. Map out the technology your business needs for a complete digital transformation – some may already be in place, others will need to be migrated or integrated into your overarching strategy.
  • Review options for technology partners and harness the power of their expertise to refine your digital transformation roadmap.
  • Implement and transform!

Three key areas of business need to be united for digital transformation – customer experience, operational processes and business models.

Customer stories

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Sport & recreation

While the team focus on their performance on the pitch, Focus Group focus on providing essential technology services to the club.

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Sport & recreation

Focus Group is a long-time partner and supporter of Brighton & Hove Albion, helping the team both win off and on the pitch.

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Hospitality

Focus Group guided Somerset House through the adoption of a cloud-first strategy to enable a future-proof digital transformation.

Switch to Focus Group by calling 0330 024 2005

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