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Keep up to date on opening times, view service status and more.
Help & Support
The Focus Group help portal is packed with useful information about our products, billing and support.
Make a payment with our easy-to-use online payment portal.
Contact Focus Group
We have representatives from our team across the UK.
Our Head Office Address;
Focus House, Ham Road, Shoreham-by-Sea, W. Sussex, BN43 6PA
Get an overview of network issues, outages and maintenance programmes.
Report a Fault
Report and fix broadband, email and phone line faults.
This dedicated area is for our valued customers to quickly and easily stay up to date with online payments, manage account billing and review service status.