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Customer Area

Keep up to date on opening times, view service status and more.

CUSTOMER AREA

Help & Support

The Focus Group help portal is packed with useful information about our products, billing and support.

HELP & SUPPORT

Pay Online

Make a payment with our easy-to-use online payment portal.

PAY ONLINE

Contact Focus Group

We have representatives from our team across the UK.

Our Head Office Address;

Focus House, Ham Road, Shoreham-by-Sea, W. Sussex, BN43 6PA


Head Office
0330 024 2000
Support
0330 024 2000
Customer Services
0330 024 2000
Voice
0330 024 2003
Mobile
0330 024 2002
IT
0330 024 2004
Data
0330 024 2005
Energy
0330 024 2006
Cyber
0330 024 2007


Map Contact

Service Status

Get an overview of network issues, outages and maintenance programmes.

CHECK SERVICE STATUS

Report a Fault

Report and fix broadband, email and phone line faults.

REPORT A FAULT

Customer Area

This dedicated area is for our valued customers to quickly and easily stay up to date with online payments, manage account billing and review service status.

CUSTOMER AREA
 
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