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Contact Us


To talk to a member of the Focus Group team, report a fault or view our online support services, please select from the following options or complete the form below.

Request Callback

Use our online form to request a call back at a time to suit you.

REQUEST CALLBACK

Help & Support

The Focus Group help portal is packed with useful information about our products, billing and support.

HELP & SUPPORT

Pay Online

Make a payment with our easy-to-use online payment portal.

PAY ONLINE

Contact Focus Group

We have representatives from our team across the UK.

Our Head Office Address;

Focus House, Ham Road, Shoreham-by-Sea, W. Sussex, BN43 6PA


Head Office
0330 024 2000
Support
0330 024 2000
Accounts
0330 024 2009
Voice
0330 024 2003
Mobile
0330 024 2002
IT
0330 024 2004
Data
0330 024 2005
Energy
0330 024 2006


Map Contact

Service Status

Get an overview of network issues, outages and maintenance programmes.

CHECK SERVICE STATUS

Report a Fault

Report and fix broadband, email and phone line faults.

REPORT A FAULT

Customer Area

This dedicated area is for our valued customers to quickly and easily stay up to date with online payments, manage account billing and review service status.

CUSTOMER AREA

New Customers

Whatever your business challenge, we have the solution.

Complete these questions and one of our consultants will be in touch.

How can we help - Focus Group

Step 1

WHICH SOLUTIONS ARE YOU INTERESTED IN KNOWING MORE ABOUT?

Please select each product/service you feel will help your business

Step 2

HOW MANY EMPLOYEES DOES YOUR BUSINESS HAVE?

Use the slider below to select the number of employees in your company

1-4
5-9
10-19
20-49
50-99
100-199
200+

Step 3

YOUR CONTACT INFORMATION

Is there anything else you need advice on please let us know below

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