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Customer Area
Keep up to date on opening times, view service status and more.
Help & Support
The Focus Group help portal is packed with useful information about our products, billing and support.
Pay Online
Make a payment with our easy-to-use online payment portal.
Contact Focus Group
We have representatives from our team across the UK.
Our Head Office Address;
Focus House, Ham Road, Shoreham-by-Sea, W. Sussex, BN43 6PA
Voice
0330 024 2003
Mobile
0330 024 2002
IT
0330 024 2004
Data
0330 024 2005
Energy
0330 024 2006
Cyber
0330 024 2007
Service Status
Get an overview of network issues, outages and maintenance programmes.
Report a Fault
Report and fix broadband, email and phone line faults.
Customer Area
This dedicated area is for our valued customers to quickly and easily stay up to date with online payments, manage account billing and review service status.
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