To talk to a member of the Focus Group team, report a fault or view our online support services, please select from the following options or complete the form below.
Use our online form to request a call back at a time to suit you.
Help & Support
The Focus Group help portal is packed with useful information about our products, billing and support.
Make a payment with our easy-to-use online payment portal.
Contact Focus Group
We have representatives from our team across the UK.
Our Head Office Address;
Focus House, Ham Road, Shoreham-by-Sea, W. Sussex, BN43 6PA
Get an overview of network issues, outages and maintenance programmes.
Report a Fault
Report and fix broadband, email and phone line faults.
This dedicated area is for our valued customers to quickly and easily stay up to date with online payments, manage account billing and review service status.
Whatever your business challenge, we have the solution.
Complete these questions and one of our consultants will be in touch.
WHICH SOLUTIONS ARE YOU INTERESTED IN KNOWING MORE ABOUT?
Please select each product/service you feel will help your business
HOW MANY EMPLOYEES DOES YOUR BUSINESS HAVE?
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YOUR CONTACT INFORMATION
Is there anything else you need advice on please let us know below
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