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Customer stories

Somerset House

Adopting a Cloud-First strategy, Focus Group delivers a digital transformation for the 18th century attraction.



Somerset House Case Study

About Somerset House London UK

Somerset House is London’s largest historic arts centre built with one of the most beautiful courtyards in Europe. Situated at the heart of London, Somerset House is home to the UK’s largest creative community and is always overflowing with new ideas, young businesses and fresh perspectives. Partnered with Focus Group Somerset House transformed it's Grade 1 listed building to become a digital hub of the future.

Somerset House Logo

The Challenge

To become a Digital Hub of the future for residents, visitors and staff, providing super-fast, secure connectivity, driven through API's and cloud technology across an estate hosting over 3.4 million visitors and 70 micro businesses, annually.

"The technical know-how of Focus Group is seriously impressive and the team of engineers they brought onto the project were exceptional. Not many providers have this level of experienced, quality engineers to bring to bear on an implementation of this scale. Focus acts as a seamless extension of our team and have proven invaluable in enabling us to make more intelligent decisions and make our future vision a reality! Crucially, they deliver what they promise."

The Solution

A platform based on Cisco Meraki's cloud-based infrastructure incorporating over 140 Switches, 400 Access Points & Next-Generation Firewalling, hosted across 9 resilient Data Centres providing total network up-time, full application visibility, enterprise security and the ability to manage every device from a single application, anywhere from around the globe.

The Results

Somerset House has totally transformed the way it interacts and connects with customers and staff. The new infrastructure provides the ability to track and contextually market to new and existing customers utilising wayfinding and future beacon technology to give a deeper visitor experience. The network is a scalable, cloud-managed infrastructure with full cloud backup, built on the world's largest, most innovative network provider, interacting with and supporting open API's, developed by trusted Ecopartners.

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