What is Zero Trust Architecture
Zero-trust is the new cyber security buzzword being thrown around, but what does it actually mean and how does it protect businesses?
Published: November 12, 2024
Category: Cyber security
The power of AI in cyber security
Whilst many think that AI is the biggest threat to their security, in the cyber world, AI is actually being used more and more to enhance online defences.
Published: November 4, 2024
Category: Cyber security
Automate your recruitment process
Streamline recruitment activities and improve candidate experiences through introducing automated technology to your hiring process.
Published: October 31, 2024
Category: IT
The impact of data breaches
Data breaches are on the rise, threatening businesses of all sizes, so it’s in the interest of you and your customers that you understand the potential impact.
Published: October 14, 2024
Category: Cyber security
Cyber Security Awareness Month 2024
Cyber Security Awareness Month is finally here, and with it, we bring you some vital security best practices, as well as some of the most common threats businesses face daily.
Published: October 1, 2024
Category: Cyber security
Top 5 cyber security improvements
Discover the top 5 ways to improve your business cyber security quickly. Learn about essential steps to safeguard your company from looming cyber threats.
Published: September 19, 2024
Category: Cyber security
Why small businesses should invest in IT
In today's digital world, every business, from national enterprises to the local corner shop, relies heavily on technology to stay competitive.
Published: August 29, 2024
Category: IT
Business connectivity jargon explained
Keep you and your business informed by understanding the latest connectivity jargon explained by our business tech experts.
Published: August 29, 2024
Category: Connectivity
Interactive voice response systems
Interactive Voice Response (IVR) is a fully automated phone system feature designed to streamline routing of incoming calls with digit-enabled prompts.
Published: August 14, 2024
Category: Telecoms
The best internet backup solutions
Important business data should be protected at all times from unexpected downtime — so why do most businesses forget this mission-critical solution?
Published: August 6, 2024
Category: Connectivity
5G and the Internet of Things
Internet of Things (IoT) technology is continuing to evolve at a rapid rate, and your business must be kept up-to-date with the latest technological advancements.
Published: August 5, 2024
Category: Connectivity
PSTN switch off delayed to 2027
Following a recent announcement from BT, the PSTN switch off has now been delayed to 2027. Find out what this means for you and your business.
Published: July 15, 2024
Category: Connectivity
How we're redefining connectivity
Discover how Focus Group is redefining business connectivity beyond broadband. From the cloud to IoT, we know how to create a truly connected workplace.
Published: June 19, 2024
Category: Connectivity
Embrace the future with a virtual server
A strong and reliable server should be the foundation for your home or business — helping enable seamless communication and advanced technological capabilities.
Published: June 12, 2024
Category: IT
What is Unified Communications?
We’re going back to basics on the subject of unified communications (UCaaS): what it is, how it works and how innovative cloud solutions can revolutionise your business.
Published: May 28, 2024
Category: Telecoms
Benefits to 5G networks
Let’s check out the benefits of 5G over 4G — the fifth-generation mobile network that will have higher data speeds and lower latency — and its business and consumer uses.
Published: May 20, 2024
Category: Mobile
Internal vs. managed IT services
In this article, we look at the pros and cons of the different IT support options available, with a view to helping you decide which is best suited for your business.
Published: April 29, 2024
Category: IT
Supercharging productivity with Copilot
Advancements in AI are continuing at a rapid rate, and Microsoft has stayed well-ahead of the curve with Copilot, a tool that enables you to stay more productive at work.
Published: April 9, 2024
Category: IT
The impact of new technology
The benefits, challenges and opportunities of adopting a ‘modern workplace’, and a look at the technological advances that support remote and hybrid working structures.
Published: March 7, 2024
Category: IT
Microsoft 365 applications you should be using
A few of the best, and often unused Microsoft 365 applications that you need to incorporate into your workflow to increase productivity and collaboration.
Published: March 7, 2024
Category: IT
Latest technology trends in IT
Check out some of the latest technology trends, and take advantage of one of our three free assessments to optimise your businesses' IT operations.
Published: March 7, 2024
Category: IT
Tackling the UK's productivity problem
Businesses aiming to not just survive but thrive in this tough environment, the question of how to boost productivity in a modern workpalce.
Published: February 14, 2024
Category: IT
Web filtering solutions in education
While our bright young minds think they know everything there is to know about the digital world, we know there are some things that are better left in the dark.
Published: February 13, 2024
Category: Cyber security
Are you call recordings GDPR compliant?
In breach of GDPR regulations, in 2019 HMRC had to delete 5 million call recordings as they didn’t have the explicit consent to record or keep them.
Published: February 12, 2024
Category: Telecoms
What is the purpose of a data warehouse?
Discover the purpose of a data warehouse, and how you can leverage the power of them to improve efficiencies within your enterprise.
Published: February 12, 2024
Category: IT
Creating an effective incident response plan
Master cyber resilience in the digital age with this step-by-step guide to crafting an unbeatable and robust cyber attack incident response plan.
Published: January 10, 2024
Category: Cyber security
What is digital transformation?
In the dynamic realm of business, staying ahead involves more than just keeping up with the latest trends; it's about orchestrating a symphony of change.
Published: January 9, 2024
Category: IT
Technology trends in 2023
As 2023 comes to an end, we look back at some of the biggest trends and technological advancements it had to offer, as well as delving into 2024 and beyond.
Published: December 8, 2023
Category: Social
Defend your business this Christmas
Here are our four key steps to ensuring you are protected from Christmas cyber-attacks with the help of cyber security awareness testing and training for employees.
Published: November 20, 2023
Category: Cyber security
Biggest risk to your business' security
A cyber attack can be as simple as one employee clicking on the wrong email, so why do so many companies choose not to train their employees?
Published: October 16, 2023
Category: Cyber security
Five ways IoT is having a big impact on Retail
The internet of things is set to revolutionise retail store set up, operations, stock management, purchase tracking and customer experience. Let’s take IoT to the shop floor…
Published: September 26, 2023
Category: IT
Digital transformation in social housing
As the social housing sector awaits a much-needed digital overhaul, we discuss the benefits of SASE and how it can be utilised to revolutionise this sector.
Published: September 20, 2023
Category: IT
Motivations of a hacker
Cyber-attacks are on the rise. Every year sees more and more companies infiltrated by new hacking schemes, costing them valuable time and money.
Published: September 4, 2023
Category: Cyber security
The world of recruitment is changing
As the Internet of Things continues to revolutionise the recruitment world, employers and employees look to offer a more streamlined and efficient technological approach.
Published: August 30, 2023
Category: IT
What is the Internet of Things?
The benefits of implementing IoT devices into your business, how they can communicate with one another seamlessly and what the future holds for interconnected devices.
Published: July 25, 2023
Category: IT
PSTN vs. digital technology
As the PSTN switch off fast approaches, and businesses begin to switch from legacy copper lines, we look at some of the benefits of next-gen technology.
Published: June 29, 2023
Category: Connectivity
The future of cyber security
The security landscape is constantly evolving, and as a business, you must adapt. Understand why a Zero Trust strategy is critical to securing your company's data and improving efficiencies.
Published: May 4, 2023
Category: Cyber security
The impact of the PSTN switchover
As the PSTN switch off comes closer, many businesses wonder what the changes mean and how any disruption can be minimised. Focus Group can take the hassle out of switching - see how.
Published: April 4, 2023
Category: Telecoms
Cloud migration and modernisation
Microsoft recently surveyed over 1200 companies to discover their cloud goals and challenges for 2023. Take a look at some of the key takeaways from the report.
Published: March 30, 2023
Category: IT
Cyber-attacks: the impact on brands
Exploring the effect cyber attacks can have on even the biggest brands and what preventative measures Focus Group can deploy to help keep your business safe.
Published: March 16, 2023
Category: Cyber security
Women's History Month 2023
Dedicated to recognising the achievements of female academics, adventurers and activists – we celebrate all those who have shaped today's society.
Published: March 8, 2023
Category: Social
Contact centre solutions for SMEs
As customers are becoming more selective with their spending and now demand excellent customer service, is it time for your business to adopt a contact centre solution?
Published: March 3, 2023
Category: Telecoms
SD-WAN for retail
Problem is many retailers lack the flexibility that’s needed to respond fast to evolving consumer and operational needs. And that’s where SD-WAN for retail comes in.
Published: February 20, 2023
Category: Connectivity
Connected technology in retail
Discover the future of retail systems and how your retail business could be making the most of connected technology to enhance your operations in the retail sector.
Published: February 15, 2023
Category: Connectivity
National careers week
As we look to the future, we hear from some of our current apprentices - the next generation of leaders in digital transformation and technological innovation.
Published: February 7, 2023
Category: Social
Data privacy day
28th January marks Data Privacy Day - the international day launched to empower people and businesses, build trust and respect privacy.
Published: January 28, 2023
Category: Social
The ‘cost-of-doing-business’ crisis
Accelerating business growth & improving efficiency are as important as ever. So how will the current ‘cost-crisis’ impact in 2023?
Published: January 11, 2023
Category: Social
The future of telecoms in the UK
In the last few years, businesses have had to adapt to an entirely new way of working. Due to the significant impacts of the pandemic on daily life...
Published: November 21, 2022
Category: Telecoms
M365 products you're not using
Often hailed as the ‘digital office king’, and probably the most used digital suite of tools in the working world, Microsoft 365 hosts the most useful and business-ready products on the market today.
Published: March 7, 2024
Category: IT
Keeping your UK business safe
As a digital presence is a natural part of growing any enterprise today, it is essential that business owners have reliable cyber security measures in place to avoid costly damage.
Published: October 25, 2022
Category: Cyber security
Britain’s low productivity problem
The UK has a longstanding productivity problem. In the last decade, rates of productivity growth have slowed significantly, with ‘real wages’ no higher than their counterparts.
Published: October 25, 2022
Category: Social
Hybrid working after Covid-19
There’s no denying that COVID-19 changed how we all think about the workplace. With the rise of hybrid working the future of work is more online than it is physical.
Published: October 3, 2022
Category: Social
Moving business premises
Business relocation brings about many positives such as new starts, happier staff and a better location. It is also the ideal time to take a long, hard look at what technologies you employ.
Published: September 2, 2022
Category: Social
Digital Transformation Strategy
Digital transformation benefits every aspect from your business, from your employees and team morale to productivity and customer service.
Published: March 7, 2024
Category: Social
Introducing Azure Virtual Desktop
Get the most from Azure Virtual Desktop and unlock its benefits from this short guide. Find out more about IT and collaboration solutions with Focus Group.
Published: March 7, 2024
Category: IT
PSTN to next-gen. Are you ready?
It’s time to give your small business a big voice with a high-performance phone system that’s future proof and delivers the experience your customers deserve. Find out how here.
Published: August 2, 2022
Category: Telecoms
Let’s talk phone systems for SMEs
What does the future of communication look like for SME businesses? We take a look at the latest solutions designed to take your business beyond the PSTN switch-off.
Published: August 2, 2022
Category: Telecoms
Enterprise communications
Is it time to take your enterprise infrastructure to the next level? Our complete guide to communication solutions takes look at the technologies you need to embrace for digital transformation.
Published: August 1, 2022
Category: Commercial
Cyber security in retail
Retail is a top target for cyber-attacks, thanks to the vast amount of data and payments processed online. We explain why cyber security for your retail business should be a priority.
Published: May 31, 2022
Category: Cyber security
Time for an IT health check?
Maintaining a healthy IT infrastructure is vital to any business so regular IT health checks should be top of the ‘to-do’ list to ensure your IT infrastructure is fighting fit!
Published: May 17, 2022
Category: IT
Phone Systems for hybrid working
Choosing the right phone systems for hybrid working will support this new ‘norm’, unlock untapped business potential, increase efficiency and guarantee brilliant communication!
Published: April 20, 2022
Category: Telecoms
Cloud technology in healthcare
Is your organisation fighting fit? We explore the evolution of the telehealth industry and the role of technology in the healthcare, medical and pharmaceuticals sector.
Published: April 14, 2022
Category: Telecoms
Hybrid working in the legal sector
COVID-19 saw law firms of all shapes and sizes face the unprecedented challenge of migrating operations from the office to home working, overnight.
Published: April 11, 2022
Category: Commercial
SD-WAN in the hospitality sector
Discover the future of wide area network connectivity and how it can help elevate service and productivity levels across the hospitality industry.
Published: April 6, 2022
Category: Connectivity
Unified communications
Buzzword or business brilliance? We explore the current challenges businesses face in technology and collaboration, and how UC solutions can help.
Published: April 1, 2022
Category: Commercial
EU roaming charges
‘Roam like home’ is no more! The extra cost of using a mobile in the EU is making a comeback, with UK mobile operators reintroducing roaming fees in 2022.
Published: March 25, 2022
Category: Mobile
VoIP telephony for retail
Find out how to deliver not just good, but GREAT customer experiences, with a level of engagement and open channels of communication that today’s shoppers expect.
Published: March 24, 2022
Category: Telecoms
Let's talk money
In recent months we’ve seen considerable increases in a number of our key supply chains. Let’s take a look at why this trend is expected to continue through 2022.
Published: March 10, 2022
Category: Brand
Unified communication for education
Responsible for keeping an education establishment connected? Embrace UC and ensure teachers, parents and pupils stay in touch. At all times...
Published: February 25, 2022
Category: Telecoms
Why use a dedicated leased line?
Looking for superfast, reliable and secure business broadband? Read our guide for everything you need to know about leased line connectivity for optimal business internet access.
Published: February 17, 2022
Category: Connectivity
Cloud talk
If you’re not familiar with the ins and outs of the ‘cloud,’ it can be a minefield when wading through the terminology. We’re here to present the facts about cloud technology.
Published: December 20, 2021
Category: IT
Security awareness training
Over 90% of security incidents are inadvertently caused by employees being targeted by cybercriminals. A chilling fact right? Find out how to avoid becoming part of the stats.
Published: December 13, 2021
Category: Cyber security
Hosted telephony for the future
Focus Group is here to make sure you’re ‘in the know’ about this hosted technology and why it’s time to consider switching before the big BT switch off for UK customers.
Published: November 15, 2021
Category: Telecoms
What is SIP trunking?
It’s time to talk SIP trunking. Let us introduce you to what it is, how it works and the most frequent questions surrounding this unified communications technology.
Published: October 19, 2021
Category: Telecoms
Cyber security in education
Schools and higher education settings continue to be high-value targets for criminals. It’s time to discover the cyber security threats and how to protect against them.
Published: September 28, 2021
Category: Cyber security
Spotlight on Microsoft 365
Did you know that Office 365 is now known as Microsoft 365? Find out what’s brought about the name change and why its updated suite of applications is a business game-changer.
Published: March 7, 2024
Category: IT
Cloud telecoms for care homes
Upgrading your healthcare telephony solutions can help communication and service in care homes. Is it time to make the switch to a cloud-based phone system?
Published: September 15, 2021
Category: Telecoms
Evolution of Technology
The evolution of technology has seen the growth of new devices, industries and services, from cloud computing solutions to unified communications. Let’s find out more.
Published: August 23, 2021
Category: Commercial
VoIP phone systems – the lowdown
Here you’ll find everything you need to know about cloud-based phone systems and VoIP solutions to help you make the right choice for your business.
Published: August 10, 2021
Category: Telecoms
7 steps to a happy hybrid workplace
With UK ‘Freedom Day’ on the horizon, forget about the term ‘working from home’ or an ‘office-based workforce’. It’s time to start talking about hybrid working.
Published: June 23, 2021
Category: Commercial
World class to work for 2021
The Best Companies results are in! We are pleased to announce we have been awarded the title of one of the best 100 Companies to work for in the UK in 2021.
Published: May 25, 2021
Category: Brand
UK GDPR
Do you know which act of parliament incorporated GDPR post Brexit? Educate yourself on the rules and regulations surrounding UK GDPR.
Published: May 10, 2021
Category: Cyber security
Prepare for the PSTN switch off
With the Openreach PSTN switch off now well under way, it’s important for UK businesses to future proof and get ready for an all-IP future.
Published: May 6, 2021
Category: Telecoms
Are you password savvy?
Your passwords are the key to protecting your information. Learn how to be a better password manager and keep your accounts secure.
Published: May 6, 2021
Category: Cyber security
GDPR rules, post-Brexit?
We explore what happens to the European data protection law, GDPR, after we leave the EU. Do UK-based businesses still have to comply?
Published: May 4, 2021
Category: Cyber security
Uncovering the dark web
What is the Dark Web, how is it accessed and what is found on Dark Web websites? We dive into the Dark Web so you don’t have to, and share our recommendations for protecting your business.
Published: April 27, 2021
Category: Cyber security
Introducing Highnet Telecom
We’re delighted to welcome HighNet Telecom to the Focus Group family. HighNet expands our reach in Scotland, with offices in Inverness and Glasgow.
Published: April 13, 2021
Category: Brand
Coming back together
In this guest blog, our Co-founder and Director - Chris Goodman - takes a look at employee wellness and the return to work post-pandemic.
Published: August 3, 2020
Category: Brand
Phishing – protect and prevent
With some 290 million potentially harmful emails being sent every day, how do you safeguard your business and employees? Let’s find out.
Published: April 20, 2020
Category: Cyber security
Steer clear of new scams!
In this blog, Mark Norris, our resident expert when it comes to IT security, details the trials and tribulations of working from home, including the absence of office magicians!
Published: April 20, 2020
Category: Cyber security
Join the Microsoft 365 Team!
With a third of the global population in lockdown as a result of the Coronavirus, it’s no wonder that millions of people are turning to Teams. Here’s why…
Published: April 7, 2020
Category: IT
Lockdown learning
In lockdown with your kids? Worried about home schooling? Microsoft 365 can help with the tools to facilitate better, more productive learning during challenging times.
Published: March 31, 2020
Category: IT
Stay connected at home
Thanks to Covid-19, the Focus Group team are now working from home. Find out how we’ve equipped every employee with essential technology to stay connected.
Published: March 31, 2020
Category: Social
Maintaining structure in lockdown
In these strange, almost unbelievable, times, Focus Group’s team is resolute the show must go on! Finding new ways of working and maintaining contact with colleagues is key.
Published: March 30, 2020
Category: Social
Delivering better, social isolation!
Working from home? We explore the benefits of Office 365 for remote working, including how your business can benefit from enhanced collaboration and connectivity.
Published: March 26, 2020
Category: IT
Safeguard your business
The pandemic is unprecedented problems for businesses across the globe. We collate all the essential business info you need to safeguard your operations.
Published: March 23, 2020
Category: Social
Working from home remotely?
Stay safe online! Mark Norris, IT Security Manager at Focus Group, highlights how remote workers should stay vigilant to online hackers and scams.
Published: March 20, 2020
Category: Cyber security
Disaster Recovery Planning
Floods, fires, power-cuts and theft could all damage your business. A ‘Disaster Recovery Plan’ will protect your company and limit data loss.
Published: January 29, 2020
Category: Commercial
Life after ISDN
What does the traditional telephone switch-off means for your business? In a nutshell, it’s a brilliant chance for your business to move to cloud-hosted or VoIP telephony.
Published: January 17, 2020
Category: Telecoms
Give the gift of Passenger Wi-Fi
Safe, speedy and reliable wireless connection can improve journeys, boost customer experience and give travel operators multi-transport solutions.
Published: December 17, 2019
Category: Connectivity
The Rise of Chatbots
Are more companies using chatbots and artificial intelligence for customer service? We discuss the use of AI and live chat in Contact Centres.
Published: December 10, 2019
Category: Telecoms
Brexit-proof your energy tariff
Here we explore how Brexit will affect the UK’s gas and electricity supply and how to protect your company against a rise in energy bills when we leave the EU.
Published: December 2, 2019
Category: Energy
