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Focus Group Blog


Welcome to Focus Group's business telecoms blog, where you can discover what’s happening in the telecoms industry in and around Sussex?

Fast-moving and constantly evolving there’s plenty to talk about. Here Focus Group post regular blogs discussing current and topical issues in the business telecoms world, but also to have a bit of fun. Why not join in our conversation using #thisisfocus and let us know what you think?

Wellbeing Blog

Coming back together: wellness and the return to work

2020 has been a year like no other. No one could have anticipated the impact of a global pandemic, but with lockdown restrictions now easing, firms have been given the green light to welcome some furloughed or remote workers back to the office. In this guest blog by our Joint Managing Director Chris Goodman, we take a look at employee wellness and the return to work.

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Published: August 3, 2020

Category: social

Email Phishing

Phishing: how it works and how to prevent it

With some 290 million potentially dodgy emails being sent every day, how do you safeguard your business and employees from the ‘Chummies’? Mark Norris, IT Security Manager, says the winning combination is clever technology and on-going staff training and awareness is key.

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Published: April 20, 2020

Category: commercial

Cyber protect against online scams

Steer clear of new scams!

Mark Norris, IT Security Manager, details the trials and tribulations of working from home, including the absence of office magicians (!) and the very latest scams surrounding the coronavirus designed to play on the fear of remote workers…

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Published: April 20, 2020

Category: commercial

Show Me The Baby

Show me the baby!

Lightening the lockdown, Mark Norris, IT Security Manager at Focus Group, details the importance of having monitoring and alerting systems in place to make sure everyone adheres to a firm’s security policies and guidelines…

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Published: April 16, 2020

Category: commercial

Teams

Can you afford to not be part of the TEAM?

With a third of the global population in lockdown as a result of the Coronavirus, it’s no wonder that millions of people are turning to Teams not only to work effectively and productively, but to maintain healthy minds in a time of crisis. Here’s just how popular it’s proving…

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Published: April 7, 2020

Category: commercial

Lockdown Learning

Lockdown learning

In lockdown with your kids? Worried about home schooling? Office 365 can help families across the globe equip themselves with the technology tools to facilitate better, more productive learning during these difficult and uncertain times.

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Published: March 31, 2020

Category: social

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Working from home - How we’re staying connected at home

Thanks to COV-19 the majority of us here at Focus Group are now working from home. Read how we have equipped every employee with the technology needed to carry on with their daily workload as best as they can.

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Published: March 31, 2020

Category: commercial

Maintaining Structure Under Lockdown | Focus Group blog

Maintaining Structure Under Lockdown

In these strange, almost unbelievable, times, Focus Group’s sales team is resolute that the show must go on! Finding new ways of working effectively and maintaining contact with colleagues is key.

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Published: March 30, 2020

Category: social

Office 365 | Focus Group blog

Office 365: bringing better, social isolation to the nation!

Working from home? We explore the benefits of Office 365 for remote working, including how your business can benefit from enhanced collaboration and connectivity.

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Published: March 26, 2020

Category: commercial

Surviving the Coronavirus | Focus Group blog

Surviving the Coronavirus: what every business needs to know

There’s no two ways about it; the Coronavirus is causing problems of an unprecedented scale for businesses across the globe. We collate all the essential business information you need to know to safeguard your operations.

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Published: March 23, 2020

Category: commercial

ISDN switch off | Focus Group blog

Life after ISDN: What the traditional telephone switch-off means for your business

The traditional ISDN lines are going to be turned off, this is a chance for your business to move to alternative telephone systems such as cloud-hosted or VoIP telephony.

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Published: January 17, 2020

Category: commercial

Remote Working | Focus Group blog

Working from home remotely? Stay safe online!

Mark Norris, IT Security Manager at Focus Group, highlights how remote workers should stay vigilant to online hackers and scams. But it’s not all bad; direct access to tea and biscuits can help through the days spent in your new working environment…

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Published: March 20, 2020

Category: commercial

Disaster recovery plan | Focus Group blog

Does your business have a Disaster Recovery Plan?

Floods, fires, power-cuts and theft could all damage your business. We put together a disaster recovery plan, including cloud computing and VoIP phones, to protect your company and limit data loss so you can continue trading.

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Published: January 29, 2020

Category: commercial

Passenger WiFi | Focus Group blog

Give the gift of free Passenger WiFi this Christmas

Improve your customer’s Christmas by offering free passenger WiFi to travellers. Why a safe, speedy and reliable wireless connection can improve journeys and give travel operators multi-transport solutions.

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Published: December 17, 2019

Category: commercial

Chatbots & Artificial intelligence | Focus Group blog

The Rise of Chatbots: Using Artificial Intelligence for Customer Service

Are more companies using chatbots and artificial intelligence for customer service? We discuss the use of AI and live chat in Contact Centres.

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Published: December 10, 2019

Category: commercial

Business energy after Brexit | Focus Group blog

How to Brexit-proof your business’s energy tariff

How will Brexit affect the UK’s gas and electricity supply and how to protect your company against a rise in energy bills when we leave the EU.

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Published: December 2, 2019

Category: commercial

UK GDPR regulations after Brexit | Focus Group blog

Will the UK still have to comply with GDPR after Brexit?

We explore what happens to the European data protection law, GDPR, after we leave the EU and if the UK will still have to comply.

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Published: October 30, 2019

Category: commercial

5G Networking in the UK | Focus Group blog

What are the benefits of the new 5G network and what does the roll-out mean to me?

Exploring the benefits of 5G over 4G, the fifth-generation mobile network that will have higher data speeds and lower latency, and its business and consumer uses.

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Published: November 4, 2019

Category: commercial

The Dark Web | Focus Group blog

What is the Dark Web, how does it work, and should I be worried about it?

This blog goes deep into the Dark Web so that you don’t have to. Discover what the Dark Web is used for, what you can buy there and what your company’s exposure is on it. 

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Published: November 28, 2019

Category: commercial