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Customer success stories

At Focus Group, we're proud to work with a wide portfolio of clients from fledgling start-ups to some of the UK's largest enterprises and public sector organisations. See how we could help your business by looking at our customer case studies, showcasing customer and partner success with Focus Group products and solutions.

Radisson Blu

Radisson Blu

Focus Group delivers a 5-star, IT-managed service for Radisson Blu Hotels’ nine central London properties, ensuring a warm and welcoming stay when visiting their spaces.

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Life Sciences Recruitment Case Study

Life Sciences Recruitment

Focus Group’s technology have maximised LSR’s efficiency regarding reliable internal communication and global customer services.

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Upperthorpe Medical Centre

Focus Group’s technology leads to significantly enhanced service delivery operations for Upperthorpe & Ecclesall Medical Centre.

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Keep Wales Tidy

Focus Group delivered a bespoke communications solution that increased staff efficiency while working from home.

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Kingsbury Machine Tools

Kingsbury now enjoys a fast and robust LAN and Wi-Fi network with a robust security infrastructure.

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Oak Wood Secondary School

Oak Wood Secondary School now benefits from a telephony system that's prepared for the future landscape of education.

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Glebe Primary School

Focus Group implemented a future-proofed telephony solution for Glebe Primary School to further enhance communication.

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Carers UK

Focus Group worked with Telecoms World to develop a bespoke IVR and phone service for Carers UK.

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Pitchkins & Currans

Focus Group equipped Pitchkins & Currans with a robust leased line that ensured seamless operations and resilient connectivity.

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Kurt Geiger Grid

Kurt Geiger

Focus Group provided Kurt Geiger with a comprehensive and powerful connectivity and telephony solution.

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Ring Jewellers Grid

RING Jewellers

Focus Group delivered an intuitive connectivity and telephony solution for the bespoke, Brighton-based RING Jewellers.

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Royal College Of Art Grid

Royal College of Art

Focus Group provided the Royal College of Art with a complete IT overhaul, improving their security and performance on and off the campus.

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Oxford Spired Academy Grid

Oxford Spires Academy

Focus Group assisted in transitioning Oxford Spires Academy over to a more fit-for-purpose Microsoft Teams solution.

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Courtyard by Marriott

The team at Focus Group seamlessly integrated a new and complete communication overhaul for this 4-star hotel.

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Bradford Building Grid

Bradfords Building Supplies

Trusted for centuries and requiring an IT and communication transformation, Bradfords Building Supplies turned to Focus Group.

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Hydrogen Tile

Hydrogen Group

Focus Group moved Hydrogen Group over to a more flexible and future-proofed IT infrastructure solution.

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Fatface Tile

FatFace

Focus Group strategical migrated FatFace away from a legacy infrastructure to an improved cloud-based solution.

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Molton Brown

Focus Group planned and deployed a new WAN to enable the migration of a global retail commerce platform to the public cloud.

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Brighton & Hove Albion

Focus Group is a long-time partner and supporter of Brighton & Hove Albion, helping the team both win off and on the pitch.

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Clipfine

Clipfine approached Focus Group to plan a full modernisation of its IT infrastructure and deploy a fully hosted solution.

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Suez

Suez turned to Focus Group to implement a next gen infrastructure to pack a powerful punch across a broad network of sites.

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BayernLB

BayernLB engaged Focus Group to improve its connectivity, optimise productivity and enhance its working environment.

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WaterAid UK

Focus Group worked hand in hand with WaterAid UK to integrate Microsoft Teams and Clarify compliance call recording.

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Age UK

Age UK Surrey appointed Focus Group to review its business mobile services and implement a cost-effective and integrated solution.

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ACS International Schools

ACS conducted a vast amount of research prior to selecting Focus Group as a technology partner to deliver a leading Cisco network.

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UniCredit Group

Focus Group is a strategic technological partner to UniCredit, successfully implementing Cisco’s UC solutions.

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Coty

Focus Group has been working with Coty for over a decade now, to deliver essential business technology, as its Cisco partner of choice.

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Yeo Valley

Focus Group has been a trusted partner of Yeo Valley for over 15 years, driving the brand forward with Cisco technologies.

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Exclusive Hotels

Watch our video which showcases our technology partnership with this luxurious hospitality chain with venues across the UK.

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Castacrete

Castacrete turned to Focus Group to recommend and implement a fully integrated, futureproof telephony solution.

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Haven House

Haven House appointed Focus Group to review its energy services, simplify its supplier relationships and deliver critical cost savings.

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Hide Restaurant

Hide Restaurant stays connected and secure, with a robust and super-fast WiFi connection from Focus Group.

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ConSol Partners

ConSol Partners increased its productivity, with a robust hosted telephony system and a fully maintained IT infrastructure.

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A4G LLP

A4G LLP partnered with Focus Group to get them connected on a secure and reliable network which delivered powerful results.

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Somerset House

Focus Group guided Somerset House through the adoption of a cloud-first strategy to enable a future-proof digital transformation.

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Carers First

A VoIP business phone solution delivered by Focus Group now connects over 16,500 Carers First staff with their patients.

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Eyesite Opticians

A VoIP business phone solution delivered by Focus Group now connects over 16,500 Carers First staff with their patients.

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Hurstpierpoint College

Focus Group scored top marks with the delivery of a brand new, futureproof telephony system to replace an ageing network.

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Sussex County Cricket Club

While the team focus on their performance on the pitch, Focus Group focus on providing essential technology services to the club.

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SweetTree Home Care Services

A new telephony infrastructure enables agile working and the delivery of a highly responsive service.

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Liberty Living

Focus Group manages a hosted phone system for this busy accommodation provider, to ensure seamless communication.

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Mersen

Discover how Focus Group helped this global expert in electrical power overcome a major telephony challenge.

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North Warwickshire & Hinckley College

A hosted telephony solution transformed communications at the college, leading to increased flexibility and cost savings.

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Unite The Union Logo

Unite the Union

Focus Group transitioned the union’s mobile service to smart phone technology to empower a mobile workforce and cut costs.

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Brewers

Brewers, with over 150 retail locations, streamlined its network services in order to provide an enhanced customer experience.

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