BayernLB

About BayernLB

BayernLB is a streamlined specialised bank based in Munich, Germany. It is a major investment lender to the economy, one of Germany’s largest financial institutions and a leading commercial bank for large and mid-market corporate customers.

With its London branch becoming increasingly central to its operations, BayernLB took the decision to relocate to new state-of-the-art offices. Its key priority was to ensure existing mission-critical systems stayed up and running, while making the transition to a new communications platform that would support enhanced connected ways of working.

The decision to work with Focus Group was based on the personal experience of BayernLB’s London branch through previous work undertaken. “We’ve always been impressed with the customer-centric approach at Focus,” said Karl Poole, Director of IT. “We needed a single provider that offered both the vision and expertise to engineer our new communications environment – and support us. Focus Group impressed us as they demonstrated having the integrity, capabilities and resources to do this with ease.”

A complete transformation of the working environment for employees! High performance WIFI means staff stay connected wherever, whenever – even hot desking using a single log-in number. The telephony system now facilitates smarter, efficient video, chat, audio collaboration to help teams further boost productivity.

"Nobody in the banking sector takes risks with the protection of their data and systems. We needed a partner that would work tirelessly and diligently to ensure the IP telephony and wireless solution we employed met with stringent data and security requirements – and that’s exactly what Focus Group delivered"

Karl Poole, Director of IT, BayernLB, London

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