VoIP transforms Communications at Carers First
Communication in healthcare allows for better collaboration to help you effortlessly deliver better care to your patients. Offering technology solutions for a wide range of healthcare organisations including GP surgeries, Hospitals, Care Homes and Hospices – we've got it covered!
We can help transform communication in healthcare, delivering improved patient experiences that are not only the best value for money, but also efficient, innovative and secure.
Empower healthcare professionals and front line workers alike to tap into powerful solutions that provide a whole host of features and functions for the ultimate in collaboration!
Our unrivalled experience in this sector enables us to be proactive in monitoring and managing your IT systems to ensure your infrastructure is always optimised, protected and 100% reliable. We recognise that no two healthcare businesses are the same, so our solutions are bespoke and tailored to evolve with the ever-changing needs of your organisation, all backed up with our first-class cyber security for healthcare and medical devices.
We provide 24/7 IT support services to make sure your healthcare communication systems are operating at full capacity and, should an issue occur, our first response team and engineers are on-hand to keep you up and running – we have all the tools needed to protect your business, employees and patients!
Communication barriers in healthcare can spell disaster, so making you have the right VoIP phone system that can connect your patients quickly and efficiently or enable staff to deal with enquiries easily, is key to seamless communication in healthcare.
Whatever your requirements, we will deliver a hybrid telecoms solution that not only delivers effective communication in the healthcare arena, but that sticks to your budget and is jammed packed with the features and functions your individual organisation demands.
For example, our Horizon cloud-based phone system boasts a Call-Recording features, allowing healthcare providers to record calls and re-listen if they need to hear details about specific prescriptions again. Speeding up the staff response has obvious time saving benefits too; Horizon offers a Voicemail-to-Email feature, enabling administrative staff to easily get information added to their database without the need to listen to every log.
The benefits of Focus Group’s healthcare telecoms solutions:
Cyber attacks on the healthcare industry are on the rise, constantly threatening day-to-day operations, compromising confidential patient and employee data. The potential disruption caused by overlooking the appropriate level of cyber security does not bear thinking about.
Confidential data is worth big bucks to hackers, while medical devices are seen as an easy entry point for attack, with some even being ‘taken over’ by cyber criminals thus preventing vital treatments from being delivered. Other risks include whether staff have been trained appropriately to detect potential threats and deal with them in the correct manner – this can be low priority for some providers simply due to a lack of time, money and resources.
Cyber security is our speciality. We work closely with our healthcare industry partners to identify your vulnerabilities, specify a solution that is bullet-proof ,now and in the future, AND ensure you meet all security best practices along the way.
We’ll keep you connected and business uninterrupted with our cyber security services, which encompass anything from Dark Web Monitoring through to Gap Analysis to Network Inventory. Once we know what we’re up against, we will reinforce your cyber security with our range of solutions, including Email and Web Security, Multi-Factor Authentication and many, many more defence tools.
For total peace of mind, we can also train dedicated members of your team on security awareness, raising their ‘Cybersight’ and knowledge of GDPR rules – leaving you to focus on the delivery of exceptional health and care.
The benefits of Focus Group’s healthcare Cyber solutions:
As a leading healthcare information technology specialist, Focus Group is well equipped to make sure your infrastructure is in the best of health! From IT support and maintenance to cloud backup and disaster recovery, we offer the very latest IT solutions for the healthcare industry. We continually go above and beyond taking care of any configurations, backups and upgrades, allowing you to focus on more pressing business matters.
Within the healthcare sector, security is paramount – keeping your patients, employees and business information locked up where is should be takes specialist knowledge. We have a wealth of experience in combating online attacks, using top technology to prevent data breaches, viruses and loss of data. We also offer remote employee monitoring, helping your staff to help themselves when it come to insider threat detection and productivity analysis.
Our Focus Shield is also a unique offering for SMEs, enabling smaller scale healthcare providers to select the tools they require, adding in others as and when their budgets and need allows.
The benefits of Focus Group’s healthcare IT solutions:
Mobile technology is revolutionising healthcare delivery across the globe. Commonly known as mHealth, mobile health solutions are set to transform the overall healthcare system by boosting efficiency, means of communication, costs and quality of healthcare services.
Mobile devices in healthcare facilitate a better medical ‘journey’ for both patients and professionals, giving faster, better access to patient data, procedures, prescriptions and past medical care – literally at the touch of an app.
This has so many benefits, not least because it means the whole sector can become more holistic. Everything you need to know about a patient is there at your fingertips; you can track symptoms, set medication alerts and communicate with other colleagues – the benefits are endless. And patients can be safe in the knowledge that mobile healthcare solutions are working for them too – every illness, procedure or prescription is stored, including lab results, for example, ready for access at any time.
Whether you’re looking for mobile devices and handsets, support, consultancy or to elevate your infrastructure to 5g mobile technology within your healthcare sector, we can tailor a solution to your budget and requirements.
The benefits of Focus Group’s healthcare Mobile solutions:
Keeping your healthcare practice online 24/7 is crucial for staff and patients. And providing a stable, secure and fast connection improves operational flow and data management.
At Focus Group, we work with thousands of teams just like yours who rely on having a reliable broadband connection on their premises. By partnering with the UK's leading internet providers, we can assure you a competitive package that offers everything you'd expect, and more!
The benefits of Focus Group’s healthcare Connectivity solutions:
The energy costs occurred by healthcare practitioners are astronomical in most circumstances. The need to have a fully lit practice throughout the day and night requires a constant supply of energy that becomes a considerable expense.
And the carbon footprint of high energy usage is also something that weighs on the minds of environmentally conscious practices.
At Focus Group, we understand that you require an energy solution that is cost effective and renewable, which is why we work with a range of leading energy providers to find you a suitable energy contract.
The benefits of Focus Group’s healthcare Energy solutions: