VoIP Phone Systems

A VoIP phone system, or Voice over Internet Protocol phone system, uses internet based technology that allows businesses to make and receive phone calls over the internet, instead of using traditional analogue copper based phone lines to send voice data. VoIP technology converts voice signals into digital data packets rather than analogue signals to transmit them over an IP network, allowing for less data packet loss, therefore presenting a reliable solution, with minimal interference when communicating over the phone.

Deploying a VoIP phone system offers numerous benefits that make them an attractive choice for businesses, and by 2027 voice over internet protocol (VoIP) technology is set to replace traditional copper phone lines in the UK, as the Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) are being switched off by BT Openreach. As a result of this all businesses will be required to switch to a VoIP phone system in order to maintain the functionality of telecommunications in their organisation.

A VoIP phone system works by converting voice signals into digital data packets and transmitting them over an internet connection, rather than traditional analogue phone lines. When a call is made, the voice is digitised and broken down into packets, which travel across the IP network to the recipient, where they are reassembled to deliver clear, reliable communication.

This technology enables businesses to make and receive calls through the internet, providing a cost-effective and flexible solution. VoIP systems can also integrate with other communication tools, such as video conferencing and call forwarding, improving collaboration and supporting remote work environments.

A high-speed internet connection is the main component for a VoIP phone system, since this is what the calls will be made through, however you will also need a VoIP service provider to supply the communications platform.

VoIP phone systems are a cloud hosted service that require a license per number or extension. Each user will require their own license in order to access the software to make and receive calls. Once you have the licensing for your chosen system, you simply need to install the software onto the required devices and configure the system to suit the needs of your business.

The overall cost of using business VoIP will vary depending on the size of the business, however this comes with a wealth of benefits compared to traditional phone lines and calls can be diverted to any location at any time.

Through a mobile app connected to the cloud platform, your mobile phone becomes an extension of your office phone system, allowing you to make and receive calls, access voicemail, and use other business communication features from anywhere.

With a cloud-based system, your mobile phone seamlessly integrates with the company's phone network, offering flexibility and portability. Whether you're in the office, on the go, or working remotely, you can maintain the same functionality as you would with a desk phone, without needing a physical landline connection.

VoIP for business allows companies to make and receive calls over the internet rather than traditional phone lines, providing numerous advantages, including cost savings, scalability, and advanced communication features. Businesses can use VoIP desk phones, mobile apps, or adapters to convert voice signals into digital data, which is then transmitted to a VoIP service provider. The provider processes and routes the call to the recipient, ensuring seamless and reliable communication.

Cloud-based phone systems and Hosted VoIP phone systems are essentially the same thing and have the same functionality. The cloud turns any device with internet access into a potential phone using the voice over internet protocol. Business VoIP integrates a business phone system with the cloud to provide a range of voice service over the web including extension dials, instant messaging, video calls, and voicemail management.