The power of a desk phone on your mobile!
Call Focus Group today for a tailored quote on 0330 024 2003 or email connect@focusgroup.co.uk
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Mobile devices are now an essential tool for business communications. Upgrade them with all the tools and functionality of a desktop phone with Horizon Connect.
Stay connected, anytime, anywhere...
Despite the flexibility they provide, mobiles are designed for the individual user and behave like a communication island, independent and separate to the office phone system.
On the other hand, the office desk phone provides all the productivity enhancing features such as reception services, access to the corporate directory, conferencing and call reporting, but is limited by its fixed nature.
In streamlining your business communications, you're able to provide your staff with the flexibility to work wherever they are and ultimately improve overall business productivity and customer service delivery.
Enhance your business communications
Make mobile an extension of your phone system.
Connect integrates your mobile devices with Focus' Horizon service
By upgrading your Focus Horizon phone system with the Focus Connect enhancement you will benefit from many more features, including:
- Straightforward to use
- Improve customer contact
- Complete visibility
- Call recording
- One voicemail
Benefits of Focus Connect
- Straightforward to use
Calls can be used in the same way as mobile calls, without using your data bundle. The Connect companion app gives users easy access to service features including visual voicemail and user settings. - Call recording
Calls are recorded whether you are in the office or on the move, regardless of device, helping your business address training, quality assurance and compliance needs. - Companion app
The MyConnect companion app provides an enriched experience and gives you the power of your desk phone on your mobile device. - Improve customer contact
Improve your availability and responsiveness to your customers and suppliers. With one number for all devices, you can receive all calls wherever you are, ensuring the customer experience is seamless.
- One voicemail
Access one visual voicemail for both fixed and mobile devices, allowing you to pick up and respond to messages from any location. - Complete visibility
Gain a complete view of all calls across your entire business with Akixi call reporting. See key call statistics in real-time for all devices, including mobiles, keeping you informed and allowing you to make better operational decisions. - Local presense
Outbound calls from mobile devices can also display your business number. Ensuring your calls are more likely to be answered and maintaining a more professional appearance.
Call Focus Group today for a tailored quote on 0330 024 2003 or email connect@focusgroup.co.uk
Over 81% of employees use at least two devices to help them work.
Horizon
Enhancements
Horizon has been the leading hosted platform in the UK for the past 10 years. To get the most out of this award-winning hosted phone system, there are a number of powerful enhancements available.