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Horizon Collaborate

Unleash the power of business communications with Horizon Collaborate; the unified comms solution which will empower your employees and delight your customers. Call, chat, connect, collaborate, message, video, share. The world of communication is at your fingertips with Horizon Collaborate.

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Collaborate for Horizon hosted phone system

In a digital world in which businesses need to ensure ease of communication, agility is key. Customers expect a quick response so employees need to be equipped to handle queries through a multitude of channels. And valuable time can be spent navigating between multiple communication systems. If you’re looking to improve productivity, increase collaborative team working, accelerate communications and enhance customer experience, you’re in the right place. Horizon Collaborate is the answer. Fully integrated with the award-winning Horizon business phone system, Horizon Collaborate supports all the features and functions of the hosted telephony service and delivers a truly unified communications experience.

Features of Horizon Collaborate

Voice and video calling

Horizon Collaborate will take care of all your internal and external communication needs including voice and video calling, instant messaging and conferencing. And with capabilities across desktop and mobile, Collaborate is perfect for enabling remote working as well as supporting you in the office.

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Video conferencing

Remote conferencing is a big win when it comes to improving collaboration and increasing productivity. With Horizon Collaborate, video conferencing and voice conferencing can be set up quickly and easily from the simple interface. Once a session is underway, presentation is smooth and secure thanks to the controls available.

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Desktop and file sharing

As a cloud-based solution, desktop, application and document sharing is simple and secure with Focus Collaborate. Driven through a set of end user applications for Windows, Mac, Android and iOS, it enables users to access business communications and collaboration services from their favourite devices - wherever they are.

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Benefits of Horizon Collaborate

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Agile and flexible

Horizon Collaborate, as a cloud-based solution, has capabilities across desktop and mobile devices. Meaning your team can access communication and collaboration services from any device, wherever they are. Reliable, highly scalable and fully flexible.

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Business continuity

Horizon Collaborate is a rich, unified comms solution that guarantees business continuity and effective, agile working. Supported by a secure and reliable business-only UK network, the platform is designed to work seamlessly across a broad range of devices and operating systems. Reliable connectivity, at all times.

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Customer satisfaction

Horizon Collaborate enables customers to engage with your business, on their terms. Voice, video, chat, email or message – your team can respond to your customers wherever they are and across multiple channels of communications. Quickly and efficiently. All on a single platform.

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Frequently asked questions

Horizon integrator provides a number of ways to make calls using your desktop computer without the need to dial specific numbers using an on-premise PBX handset. For example, in the desktop application you can press enter or select 'Make call' to initiate a call to any number in your recent call history address book number.

Horizon Collaborate is a fully integrated unified communications solution for the Horizon phone system. This hosted phone system add-on offers voice, video, instant messaging and conference calling. All services included in Horizon collaborate are included in the desktop application and are integrated with the Horizon mobile application to provide same the functionality on mobile devices based on either Android or IOS.

Horizon Collaborate offers a range of advanced features for Horizon VoIP phone systems including:

  • Instant messaging
  • Video calling
  • Video and voice conference calling
  • Live presence
  • Desktop and application sharing

All of these features can be accessed both through the Horizon desktop application and mobile applications.

Customer stories

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Healthcare

A VoIP business phone solution delivered by Focus Group now connects over 16,500 Carers First staff with their patients.

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Education

Focus Group scored top marks with the delivery of a brand new, futureproof telephony system to replace an ageing network.

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Engineering

With a multiple site portfolio, Peter Taylor Architects needed to establish a secure, agile and future-proof telecoms system.

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