From shifting customer expectations, increased digital reliance, and evolving communications, technology for estate agents has started to explore new digital landscapes. The key to success lies in embracing cutting-edge technology that is adaptable, scalable, and secure. Focus Group's modern solutions offer estate agents the opportunity to streamline operations, enhance security, and deliver better service across every touchpoint.
Providing fast, and reliable communications to estate agents
Estate agencies face a variety of operational and technological hurdles. Without proactive investment in future-proofed solutions, these issues can hinder productivity, customer experience, and growth.
Focus Group has decades of experience working with clients across the estate agent industry, offering the best solutions to streamline processes and make sure your teams are working as productively as possible.
Whether you’re a SME or multi-branched, we've got the tech tools for real estate agents. From the latest cloud telephony systems, IT services and support to super-fast connectivity and business mobile - we'll handle it, so you can channel all your energy into sealing the deal for your valued customers.
Powered by the latest advancements, our estate agent AI services offer automation and data analytics services to help identify high-quality leads quickly, saving you time and boosting efficiency. Streamline the process of finding potential customers and focus on closing deals and building stronger relationships with serious buyers or sellers.
Enhance efficiencies
Automate repetitive tasks, manage customer data, and handle enquiries, bookings, and FAQs. Our CRM integration and digital document signing services reduce manual workload and speed up transactions, allowing you to serve more clients effectively while maintaining high standards of service and professionalism, all whilst ensuring no customer interaction is missed.
Make data-driven decisions
Automate repetitive tasks, manage customer data, and handle enquiries, bookings, and FAQs. Our CRM integration and digital document signing services reduce manual workload and speed up transactions, allowing you to serve more clients effectively while maintaining high standards of service and professionalism, all whilst ensuring no customer interaction is missed.
Protect your client data
We'll ensure data is safeguarded, whilst our regular penetration testing and compliance audits ensure continuous system protection. On top of that, our market-leading, fully managed Security Awareness Training and Testing service educates your staff on the biggest risks and teaches them how to prevent cyber-attacks.
Gain a competitive advantage
Leverage our AI-powered services to gain insights and automated marketing operations. Target potential buyers more effectively by analysing past interactions and delivering personalised property recommendations, improving customer and service quality. Stay ahead with AI-adopting market leaders whilst attracting more clients and closing deals faster.
Improve and automate the client experience
Improve and automate the client experience through personalised communication and seamless online interactions. Simplify the process for customers through our seamless cloud-based telephony solutions, offering greater flexibility and enhancing customer satisfaction and trust throughout the property journey.
Enhancing your customer experience with digital technology
Cyber
Stay secure with multi-factor authentication, role-based access, AI threat detection, data encryption, and monthly staff training with phishing simulations through Focus Group's cyber security services.
Focus Group provides IT support for estate agents through tailored call centre solutions, enhancing CRMs with AI to track buyer behaviour and enable seamless, personalised customer interactions automatically.
Our cloud-based VoIP solutions empower estate agents with flexible, location-independent calling, advanced features, seamless CRM integration, and scalable support for a modern customer experience.
Utilise our diverse range of communication and collaboration tools, allowing your business to work seamlessly and better connect you with your customers - anywhere, anytime.
Ensure ultra-fast, uninterrupted connectivity with Focus Group’s leased lines and failover solutions, offering up to 10Gbps speeds and seamless backup to protect critical operations.
Our cost-effective MDM solutions give estate agents central control to manage apps, settings, and security - boosting efficiency, standardising devices, and ensuring seamless, secure operations.
Providing fast, and reliable communications to estate agents
Estate agency success hinges on fast, secure, and seamless communication - Focus Group delivers just that. Through our bespoke estate agent tools, our expert team provides tailored VoIP, cloud telephony, CRM, mobile, and cyber security solutions designed specifically for the property market.
Whether it’s 24/7 IT support, multi-network mobile connectivity, or AI-powered call handling, our technology enhances every stage of the customer journey. With powerful tools like real-time analytics, CRM integration, Microsoft 365, and MDM, our business technology for estate agents future-proofs you while keeping teams connected on the move.
Focus Group helps estate agents streamline operations, improve service, and drive growth - anytime, anywhere.
Winfields Sales & Letting Agents now has all three parts of their business linked through our flexible, cloud-hosted solution.
Bradleys Estate Agents
Bradleys wanted a resilient communications solution that would encompass the needs of all 33 branches. Our cloud phone system provided unbeatable customer service for this leading estate agent.
Liberty Living
Focus Group manages a hosted phone system for this busy accommodation provider, to ensure seamless communication.