Information technology (IT) plays a crucial role in SMEs by offering various benefits that contribute to their overall success. For example, IT tools, like email, messaging apps, and collaborative platforms, enhance internal and external communication, encouraging teamwork and heightening customer engagement.
From a financial perspective, IT tools, including accounting software and financial management systems, assist SMEs in managing budgets, tracking expenses, and maintaining accurate financial records. The role of IT not only improves activities across your business but also provides a strong ROI when utilised accordingly.