Power Up packs & enhanced support services
Our Power Up packs have been developed to enhance your core business technology – from your phone system and cyber security to your Microsoft 365 and IT support. These bundles of managed services have been developed to ensure business continuity, boost performance, protect your data and keep your tools running smoothly. Delivering added value, peace of mind and the freedom to focus on your business.
Power Up packs – comprehensive, connected and ready to go
Why pay for services separately when you can unlock more value with a complete package. Our Power Up packs combine critical technology and support into simple bundles, delivering enhanced support, better performance and cost savings that keep your business moving onwards and upwards.
Power Up packs strengthen your essential business technology – including your phone systems, cyber security solutions, Microsoft 365 and IT support. These fully managed services improve performance, safeguard data and keep your digital tools operating smoothly. With expert support wrapped into simple packages, your business can stay connected, secure and focused on growth.
Power Up your business with Focus Group
Maintain optimal technology performance with expert system support and remote assistance when you need it most. Faster fixes, fewer disruptions and complete confidence that your business can always perform.
The Power Up your business voice pack is a bundle of useful voice solutions designed to boost your presence, sound professional every time and ensure you never miss a call. All supported with visibility of your performance and insights in real time.
The Cyber Intelligence pack is a powerful set of monitoring solutions designed to detect risks before they strike, uncover exposed data on the dark web and keep your business one step ahead of threats. All supported with actionable insights you can trust.
The Microsoft 365 security pack provides a suite of tools designed to safeguard your data, defend against evolving threats and ensure your business stays secure at every turn. All backed by real-time monitoring for complete peace of mind.
The Power Up your business essentials pack is a comprehensive bundle of enhanced support services working to ensure business continuity and designed to enhance your services with an even greater level of service and support.
Enhanced support services – our premium add-on solutions
Prefer to tailor your own setup? All our enhanced services are also available individually – ideal if you need specific security or want to build a package that fits your business perfectly. Explore our standalone services to build your perfect solution.
We offer comprehensive support for your business communications. From fraud prevention to 24/7 support and dark web monitoring, our services keep your systems secure, reliable and running smoothly at all times. Visit the dedicated enhanced service pages below or speak to our experts on 0330 024 2000.
Fraud prevention
Your phone system is the gateway to your business so it’s vital to keep your lines of communication protected against toll fraud.
Fraud prevention
Router assurance
Cover your router in case of any faults that could impact your service to avoid costly downtime, frustrated customers and disrupted operations.
Router assurance
Line Guard
Focus Group offer Line Guard, a small monthly fee which will absorb any Openreach charges that may happen if you have a fault on your line.
Line Guard
Hosted maintenance
Reliable connections keep you connected to the world, and our team of telecom engineers ensures your phone system runs seamlessly.
Hosted maintenance
Dark web monitoring
Don’t let the dark side of the internet threaten your business. Our dark web monitoring services help your business to stay on top of your dark web exposure.
Dark web monitoring
Total Care out of hours support
Join our Total Care support service to get full technical support out of operational hours. Our specialist teams will be on hand to provide critical support 24/7.
Out of hours support
Keen to keep your business running smoothly? We’ve got your back.
Enhance security
Easy to implement services that provide additional layers of protection to your internet systems to educate employees and prevent fraud.
Unrivaled uptime
We’re committed to keeping your business connected. Our ongoing maintenance services provide the reassurance you need to keep your business operational, at all times.
24/7 support
Our support teams are on hand 24/7 to give your business the service it deserves, with dedicated experts reviewing your systems on a regular basis.
Regular security checks
Our team will perform regular checks on your network to monitor exposure. If any information we will work with you to mitigate the financial risks or impact on the reputation of your business.
Assurance for your hardware
No unexpected costs! If your equipment fails, we will replace certain key devices free of charge if you are signed up to our assurance services. Sign up to ensure you stay connected at all times.
Regulatory compliance
Ensure regulatory compliance through thorough adherence to industry standards and regulations. We guarantee that your business meets current and future legal requirements.
