Power Up packs & enhanced support services
Power Up your business with Focus Group. Our carefully curated bundles combine essential services at exceptional value - providing enhanced capabilities and significant savings.
Enhance and secure your communications
Our carefully curated range of enhanced services have been developed to play a crucial role in keeping your business communications technology optimised.
By leveraging the expertise of our technical support teams, with proactive monitoring and ongoing maintenance, these services help prevent potential issues before they escalate, reduce operational risk and improve system reliability.
Our round-the-clock technical support will keep your business connected, maintain seamless communication channels, minimise disruptions and maximise operational uptime. Ultimately, we’re here to help you drive productivity and customer satisfaction.
So, whether you’re looking to address cybersecurity concerns, troubleshoot technical issues, or optimise system performance, our enhanced services provide the expertise and assistance necessary to maintain a secure and resilient communication infrastructure.
Power Up your business with Focus Group
The Power Up your business voice pack is a bundle of useful voice solutions designed to boost your presence, sound professional every time and ensure you never miss a call. All supported with visibility of your performance and insights in real time.
The Cyber Intelligence pack is a powerful set of monitoring solutions designed to detect risks before they strike, uncover exposed data on the dark web and keep your business one step ahead of threats. All supported with actionable insights you can trust.
The Microsoft 365 security pack provides a suite of tools designed to safeguard your data, defend against evolving threats and ensure your business stays secure at every turn. All backed by real-time monitoring for complete peace of mind.
We’re always working to ensure your business continuity and enhance your services with an even greater level of service and support. Say hello to the Power Up your business essentials pack; a comprehensive bundle of indispensable support services.
Enhance your services with Focus Group
Prefer to build your own solution? Choose individual services. All our enhanced support services are also available individually - perfect if you only need specific support or want to build a package that is uniquely tailored to your business needs. Explore standalone features to build you own power pack.
We offer comprehensive protection and support for your business. From fruad protection to 24/7 support and maintanence and dark web monitoring, our services keep your systems secure, reliable and running smoothly at all times.
Fraud protection
Your phone system is the gateway to your business so it’s vital to keep your lines of communication protected against toll fraud.
Fraud protection
Router assurance
Cover your router in case of any faults that could impact your serive to avoid costly downtime, frustrated customers and disrupted operations.
Router assurance
Line Guard
Focus Group offer Line Guard protection, a small monthly fee which offers you protection against charges that may happen if you have a fault on your line.
Line Guard
Hosted maintenance
Reliable connections keep you connected to the world, and our team of telecom engineers ensures your phone system runs seamlessly.
Hosted maintenance
Dark web monitoring
Don’t let the dark side of the internet threaten your business. Our dark web monitoring services help your business to stay on top of your dark web exposure.
Dark web monitoring
Total Care out of hours support
Join our Total Care support service to get full technical support out of operational hours. Our specialist teams will be on hand to provide critical support 24/7.
Out of hours support
Keen to keep your business running smoothly? We’ve got your back.
Enhance security
Easy to implement services that provide additional layers of protection to your internet systems to educate employees and prevent fraud.
Unrivaled uptime
We’re committed to keeping your business connected. Our ongoing maintenance services provide the reassurance you need to keep your business operational, at all times.
24/7 support
Our support teams are on hand 24/7 to give your business the service it deserves, with dedicated experts reviewing your systems on a regular basis.
Regular security checks
Our team will perform regular checks on your network to monitor exposure. If any information we will work with you to mitigate the financial risks or impact on the reputation of your business.
Assurance for your hardware
No unexpected costs! If your equipment fails, we will replace certain key devices free of charge if you are signed up to our assurance services. Sign up to ensure you stay connected at all times.
Regulatory compliance
Ensure regulatory compliance through thorough adherence to industry standards and regulations. We guarantee that your business meets current and future legal requirements.
