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IT support in London

Quick and efficient support for any type of London business.

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London IT support

In the fast-paced environment of London, businesses need reliable IT support that can keep up with their demands. Focus Group is your go-to IT support company in London, offering swift and effective solutions tailored to meet the unique needs of your business. Whether you’re a startup or a large enterprise, our 24/7 London IT support ensures that your technology works seamlessly, allowing you to focus on what matters most—growing your business.

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IT services in London

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IT support

Our IT support services in London cover everything from day-to-day troubleshooting to complex technical challenges, ensuring that your business remains productive and efficient.

IT support
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Microsoft 365

We offer full support and management for Microsoft 365, helping your business leverage the full power of this essential productivity suite.

Microsoft 365
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Cloud servers

Focus Group provides robust cloud server solutions in London, enabling your business to access scalable, secure, and flexible IT infrastructure.

Cloud computing
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Backup & disaster recovery

Protect your business from data loss with our comprehensive backup and disaster recovery services, designed to keep your data safe and your operations running smoothly.

Cloud backup
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Cyber security

In today’s digital age, cyber threats are ever-present. Our London IT support includes top-tier cyber security services to safeguard your business against cyber attacks and data breaches.

Cyber security

"Our digital services are instrumental to our student experience and Focus Group are a valuable asset in ensuring our security is keeping pace with the digital strategy."

James King

Head of IT, Royal College of Art

What is included in our IT support?

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Outsourced IT services

For businesses looking to reduce overhead while maintaining top-quality, 24/7 IT support, our outsourced IT services in London provide the perfect solution.

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Fully managed IT services

Focus Group offers fully managed IT support in London, taking care of all your IT needs so you can focus on running your business.

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System maintenance

We ensure that your IT systems are regularly maintained and updated, preventing issues before they arise and ensuring smooth operation.

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Scalable services

As your business grows, our IT support services scale with you, providing the resources and support you need at every stage of your business journey.

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Enhanced IT security

Security is a top priority at Focus Group. Our London IT support includes enhanced security measures to protect your business from internal and external threats.

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Regulatory compliance

We ensure that your IT infrastructure complies with all relevant regulations, helping you avoid fines and maintain your reputation.

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Why choose Focus Group?

Focus Group is a leading IT services provider in London and across the UK, known for delivering tailored IT support to businesses of all sizes. With multiple offices nationwide, we offer the convenience of local support combined with the extensive resources of a national provider. Our London-based teams provide a personal touch, ensuring that your business receives the high-quality, responsive IT support it needs to thrive, backed by our large, experienced team.

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Business IT support hub

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Internal vs. managed IT services

In this article, we look at the pros and cons of the different IT support options available, with a view to helping you decide which is best suited for your business.

The big IT dilemma
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Embrace the future with a virtual server

In this article, we look at the pros and cons of the different IT support options available, with a view to helping you decide which is best suited for your business.

Embrace the future
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Cloud migration and modernisation trends

In this article, we look at the pros and cons of the different IT support options available, with a view to helping you decide which is best suited for your business.

Cloud migration trends

Customer stories

View customer stories
Fatface Tile

FatFace

Focus Group strategical migrated FatFace away from a legacy infrastructure to an improved cloud-based solution.

Royal College Of Art Grid

Royal College of Art

Focus Group provided the Royal College of Art with a complete IT overhaul, improving their security and performance on and off the campus.

Hydrogen Tile

Hydrogen Group

Focus Group moved Hydrogen Group over to a more flexible and future-proofed IT infrastructure solution.

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Frequently asked questions

An IT support company provides technical assistance and solutions for businesses, big and small, who are facing issues with their computer systems, networks, and software.

IT support companies supply services that include troubleshooting hardware and software problems, setting up and maintaining networks, ensuring cybersecurity, and managing data backups, whilst also offering remote and on-site support to resolve technical issues quickly, minimising downtime.

Additionally, IT support companies can also provide proactive services, such as system monitoring, updates, and maintenance, to prevent potential problems before they occur. They also help with setting up new systems, migrating data, and training staff on new technologies.

By offering these services, IT support companies ensure that businesses can operate efficiently and securely, without the disruptions that technical problems can cause. Their expertise helps businesses stay up-to-date with the latest technology and focus on their main priorities, like growing their business.

We're a trusted provider of IT services and can deliver a range of fully managed support services for your London-based business, no matter the shape, size or sector.

From routers and keyboards to monitors and cyber security, our outsourced IT services save time and sort your software issues, so you can get back to the parts of your business you know best.

Even better, through our state-of-the-art case management systems, you can log cases and track progress via our InFocus customer portal.

When choosing an IT support company, it's always important to evaluate their experience and expertise in your industry.

A great place to start is by checking for certifications by looking over a company's proven track record. Depending on what you're looking for, evaluating their range of services, such as proactive monitoring, cybersecurity, and data backup, will also help you decide which is the right choice for your business.

You should also ensure an IT support company offer both remote and on-site support with quick response times, with flexible service plans that match your needs and budget.

And of course, client reviews and case studies are a great way to gauge their reliability, customer satisfaction and willingness to understand your business to ensure they can provide tailored solutions.

Switching to Focus Group's IT services is a speedy and straightforward process. Within 14 days, we'll set up everything whilst also ensuring a smooth transition with minimal disruption to your business.

During this time, we'll assess your current systems, migrate your data, and configure your new and improved IT environment. On top of that, our expert team will also work closely with you to address any concerns and ensure all aspects of the switch are handled efficiently.

We prioritise minimising downtime and work at your pace to complete the transition as swiftly as possible, all while maintaining the high standards of service we provide to our customers.

Our Adoption services focus on helping your team effectively understand and utilise the latest technologies. Additionally, through our pop-up recommendations and prompt features, we can guide teams in real-time, ensuring they can quickly adapt to new tools and processes.

This training not only boosts productivity but also minimises the learning curve when it comes to new technologies. Our goal is to empower your staff with the knowledge and confidence to make the most of your IT resources.

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Switch to Focus Group by calling 0330 024 2005

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