To kick things off, detailed project plans were put in place by one of our dedicated project managers, which deftly adapted as the requirements of physically delivering the structural building took precedence.
From there, we provided Sandy Park with all their communications needs and associated infrastructure, starting with high-density CAT5 cabling with fibre backbones from the core to edge cabinets. Additionally, outlets were supplied to deliver to PCs, CCTV, TVs, wireless access points, telephony and numerous other specialist endpoints.
On top of this, a Cisco network local area network (LAN) was overlaid on the cabling for voice, data and internet use, as well as for transmitting CCTV images to the Stadium’s control centre for match day events. Point-to-point microwave links were deployed over a 1.8 km distance between Sandy Park, our data centre, and a resilient backup premises to carry all of Sandy Park’s voice, data and internet traffic.
Now, Sandy Park’s entire telephony solution is hosted within our data centre linked via the microwave link and provides them with all of the telephony features they require, as well as providing access to pooled ISDN digital lines, enabling them to handle the high volumes of
calls staff receive on match days.
Thought we were done there? Far from it. We also implemented digitally enhanced cordless telephony (DECT) handsets, which are used by the conference centre staff to allow them to roam seamlessly throughout the building and always be contactable.
An automated attendant was installed to provide callers with information regarding upcoming matches, including ticket sales and travel information on how to reach Sandy Park. This also provides direct access to the conference centre managers and other key staff at Sandy Park, therefore routing their customers to the most relevant person for their queries.
The cherry on top? The public access Wi-Fi gives conference delegates and visiting media access to the internet, providing a critical service to its clients and an extra revenue stream.
