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Focus Group

Life Sciences Recruitment

Our IT and Telecom solutions have maximised LSR’s efficiency regarding reliable internal communication and global customer services.

Focus Group

About Life Sciences Recruitment

Life Sciences Recruitment Ltd (LSR) focuses on partnering with start-ups and rapidly growing Life Sciences enterprises.

Founded in 2021, LSR unites the insights, expertise, and credibility of a search firm with a highly adaptable approach for their clients. By harnessing an extensive industry network alongside cutting-edge recruitment tools to craft a customised strategy, LSR ensures a perfect fit for organisations.

On top of that, LSR offers a comprehensive suite of services designed to address diverse hiring needs, spanning contingent placements, executive search, and contract staffing. Ultimately, their primary goal is to provide a tailored solution that aligns precisely with the client's requirements, facilitating businesses in seamlessly achieving their objectives.

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The challenge

Beforehand, LSR were working on a cloud-based system, not an internal approach. However, dealing with a lot of international projects, they had no way of hosting video calls, and their international call rates were very expensive.

Additionally, as their business expanded, LSR had several staff members work remotely, and so, concerns about getting these teams integrated, alongside their overall productivity being the best it can be, were being raised. That's where we came in.

Life Sciences Recruitment Block 1

The solution

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Our expert team provided LSR with a number of options to help them, with multiple packages and options tailored to what they needed. Being the tech-heads we are, we could provide incredibly detailed product knowledge that informed LSR on the perfect solution for their operations.

First, we provided LSR with a Microsoft licence, which integrated Teams and internal messaging into the business for the very first time. This would save countless internal emails blocking inboxes and keep communication swift across the company. Also, now that we live in a world with less business travel, LSR could maintain stronger relationships globally, as communication could be just as seamless online.

With hybrid working becoming the norm of the modern world, we also implemented a VoIP system for LSR. By enabling call routing through a secure internet-connected data centre rather than through hardware installed on the premises, teams could work from anywhere, anytime.

Furthermore, we then installed Teramind for LSR so they could monitor behaviour and productivity efficiently. Teramind would allow the business to track, analyse and control employee activity remotely. This meant they could monitor activities such as file sharing and payments, ensuring compliance with internal security policies and regulations, whilst also gauging productivity levels.

The results

Through our work, LSR has massively reduced their phone bill even with an increased user base. We ensured that our team spent the right amount of time working with LSR’s IT providers to ensure they faced no issues.

Not only have we lowered phone costs, but we’ve also helped LSR continue to build strong relationships via video and hire hybrid staff for the first time, knowing they have the perfect IT and phone infrastructure in place.

With a solid system fully embedded into the business, this project demonstrates our expertise in pricing, range of products and customer service.

"Focus Group's expertise was invaluable. Their hybrid cloud infrastructure optimised our portals and applications. With Microsoft 365 tools, we’ve eliminated operational headaches, boosting productivity and efficiency across our teams."

"I highly recommend Focus Group to everyone, not only for their competitive pricing but also for their wide range of products and exceptional customer service. Their team is always responsive and knowledgeable and truly goes above and beyond to meet our needs. I have recommended them to others and will continue to do so!"

Mark Budd, Director & Founder

Life Sciences Recruitment

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