xs

sm

md

lg

xl

Join our tech webinars, check out what's coming up next >
Focus Group

Hanover Displays

Our Microsoft Teams services replace Hanover Displays’ ageing phone system with a modern and flexible telephony solution.

Focus Group

About Hanover Displays

Established in 1985 in Lewes, Hanover Displays has been designing and manufacturing passenger information systems for the public transport industry for over 37 years.

Hanover Displays Ltd

The challenge

Hanover Displays were struggling with an ageing telephone system, which had been declared end of life and no longer had any support.

On top of that, the current system also lacked flexibility, and with the office undergoing refurbishment, a lack of flexible remote working solutions was causing problems for staff.

With an also-impending ISDN switch-off right around the corner, Hanover Displays needed a telephony solution that would modernise operations and provide flexible features for the team.

Hanover 1

The solution

Hanover 2

Our team recommended Hanover Displays switch to the Microsoft Teams Phone System app. With this, staff could make and receive calls from their PCs, laptops and mobiles from anywhere, anytime.

Additionally, not all staff required a full phone system licence. And so, we also set up handsets in the office’s common areas for all team members when they needed to make a call.

Even better, we also provided key staff members access to Microsoft’s easy-to-use admin portal. This feature would enable the team to amend call routing settings, groups and queuing options, ultimately saving the business money on future engineering fees whenever an amendment was needed. That's a win-win!

The results

Thanks to our Microsoft Teams solution, Hanover Displays now has a modern and more flexible telephony setup. Plus, by future-proofing their business communications, they've beaten the impending ISDN and PSTN switch-off by Openreach!

Hanover 3

“The team provided some great project management and focused training sessions for admins and end users shortly before deployment and change-over. The Teams telephony solution is simple to use for admins and staff and just works, in an interface that most were already familiar with.”

Simon Coleman

IT manager

Download this customer story

Download customer story

More customer stories

View customer stories
Unicredit logo

UniCredit Group

Focus Group is a strategic technological partner to UniCredit, successfully implementing Cisco’s UC solutions.

Bayern Lb Tile

BayernLB

BayernLB engaged Focus Group to improve its connectivity, optimise productivity and enhance its working environment.

A4gllp Logo

A4G LLP

A4G LLP partnered with Focus Group to get them connected on a secure and reliable network which delivered powerful results.

Switch to Focus Group by calling 0330 024 2000

Contact us