Conference calling & video conferencing

Discover call and video conferencing solutions to connect your people and bring your communications to life.

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How does a conference call work?

A conference call is a business meeting conducted via the telephone, which can unite multiple participants who join the call simply by dialling a number. Invitees will be given a dial-in number, access code and PIN code to join a conference bridge, which acts as a virtual ‘room’ to host or join meetings. Conference calling is particularly useful when colleagues are working on a project together or for shareholder meetings, for example, bring together all concerned wherever they may be in the world. In today’s working world, it is more likely that conference calls take place online, but it is still possible for these to operate via a landline, too. Video conferencing takes the business meeting to the next level by facilitating ‘face-to-face’ meetings between two more people in a multiplicity of locations using video-enabled devices; these can be anything from a smartphone to a laptop or tablet.

Three people in a meeting room with laptops

What is the advantage of conference calling?

How can conference calls be effective?

Conference calling can save you a lot of time and money by removing the need to travel to communicate with your peers. With video conferencing you will no longer need to pay for international calls or travel expenses to share information, instead it call all be done from any location over the internet.

Enhanced collaboration for any location

Discover the power of enhanced collaboration. Video calling allows for global collaboration amongst staff. Share ideas, work together on projects and encourage innovation within teams wherever they are at any time all from the comfort of your home or office.

Visual communiction

A key benefit of video conferencing is the visual interaction it enables. Meetings are conducted on a more personal platform and with visibility of each person on the conference, you’re more likely to use the visual communication methods such as body language we all use in face-to-face interactions. In turn, improving the quality of communication and efficiency of the meeting.

Which online conferencing platform is the best for my business?

Unleash the power of collaboration

Video, web and audio conference calling is a brilliantly agile solution for successful collaboration, bringing everyone together, without the need for travel. And Focus Group is perfectly placed to help set you up, with market-leading options to keep your business connected at a budget to suit.

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Man making a video call on a mobile phone

Conference calling using Horizon collaborate

Focus Collaborate conference calling

Focus Collaborate brings conference calling and instant messaging to your cloud-based phone system! This fantastic collaboration tool will drive up productivity, help you reap the rewards of improved collaboration and bring your team, customers and suppliers together. Plus, it can be added to your existing cloud phone system – easily and cost-effectively – for a truly unified communications experience!

Focus collaborate

Microsoft Teams video conferencing

Microsoft Teams remains a front runner in the voice and video conferencing space. A popular hub for its intuitive, chat-based workspace, Microsoft Teams video calling brings together people, conversations and content along with all the tools teams need to easily collaborate and achieve more.

Microsoft 365

Frequently asked questions

How do I set up a conference call on my phone?

If you are setting up a conference call, there are a number of free-to-use platforms which will facilitate your meeting. You’ll need to set up an account but once this is in place, you’ll be provided with a dial in number and access details that you’re able to share with your guests.

What is the purpose of a conference call?

A conference call provides an effective way of conducting a meeting or connecting with more than one person at the same time – without the need to travel or coordinate face-to-face meetings with colleagues who may work across different locations.

How do you call a conference call?

If you are invited to join a conference call, you will be provided with a dial-in number and an access or pin code. This number will connect you and other participants to a ‘conference bridge’ which is basically acts as a virtual meeting room.

What is meant by conference call?

A conference call is a telephone call which involves multiple participants – so is essentially a means by which to conduct a meeting over the phone, rather than in person.

Is a conference call a video call?

Traditionally, conference calls were purely voice-based meetings using standard desktop phones and landline connections. Today it’s more common to host conference calls online and web-based conference calls facilitate video-based meetings through video supported devices such as laptops, mobiles and PCs.

Customer stories

View customer stories

Carers First

A VoIP business phone solution delivered by Focus Group now connects over 16,500 Carers First staff with their patients.

Eyesite Opticians

Eyesite Opticians appointed Focus Group to install a modern telephony solution, to combat the issues of an ageing system.

Glebe Primary School

Focus Group implemented a future-proofed telephony solution for Glebe Primary School to further enhance communication.