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Our Careers

As our business continues to grow, we are always on the look out for enthusiastic, like-minded individuals who are passionate about doing a good job. If you're dynamic, innovative and have a 'can-do' attitude, come and join us. Apply for a new job with Focus Group careers.


LATEST CAREERS

#thisisfocus | Focus Group Careers | Focus Group jobs

If the thought of a fast-paced and evolving work environment sounds exciting, then we’d love to hear from you. Focus Group provide a tailored personal development and training programme to help your career grow – and we always welcome, and value, your feedback.

Focus Group value respect, teamwork, ambition and integrity and ask for a commitment to professionalism and excellence. In return we can offer you some fantastic benefits, including a pension scheme, free financial advice, a discounted canteen and Cycle To Work initiatives.

And we’re a sociable bunch! Focus Group hold regular company gatherings and parties, get dressed up for award ceremonies and enjoy getting stuck in at various sporting and charity events throughout the year.


CHECK OUT OUR EMPLOYEE BENEFITS

Latest Focus Group vacancies

Job Title

Credit Controller

Department

Accounts

Working Hours

Mon-Fri 8.30-17:30

Salary

DOE

Job Purpose:


You will be working alongside the Credit Control Manager in a busy and varied role which you can make your own. You will be accountable for ensuring efficient and effective collections and will be responsible for dealing with incoming billing queries as they arise. You will need to be a self-starter who can drive cash collection and influence customers and internal colleagues.


Principal Responsibilities:


  • Managing part of a large ledger of over 1200 accounts
  • Building a rapport and liaising with clients regarding outstanding payments and agree a deadline in accordance with the time frames set
  • Identifying and analysing root causes for delays in collection of debt
  • Responsible for requesting restriction of services and decide whether to start legal action
  • Reconciliations
  • Negotiating payment plans with customers
  • Promptly logging client queries and assigning them to the relevant department, answering queries directly where possible

Skills Required:


  • Excellent communication, customer service and interpersonal skills
  • Able to demonstrate excellent attention to detail
  • Strong critical thinking and decision-making skills
  • Experience within an Accounts Receivable department
  • Ability to listen to customers and negotiate winning solutions
  • Calm, confident manner to handle potentially uncomfortable conversations


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Job Title

Sales Support Administrator

Department

Service Operations

Working Hours

Mon-Fri 9.00am-5:30pm

Salary

DOE

Job Description

Manage the day to day running of the Group Service Desk dealing with multiple product technologies. Identify best practice for first contact resolution, including but not limited to training requirements for a multi-skilled 1st line.

  • Establish best practices through the entire technical support process within Service Desk
  • Ensuring all Service Desk staff are adhering to service level targets and escalating tickets where required
  • Recruit, train, coach and mentor Technical Support Advisors (1st line) including career development with personal development plans, performance and potential
  • Contribute to improving customer support by actively responding to queries and handling complaints and advising Service Desk on best practice for incident management
  • Work closely with Service Desk Manager (2nd & 3rd Line) in order to advise best practice for ticket resolution processes/incident management
  • Approval of annual leave, tracking sickness, Return to Work for 1st line support advisors
  • Manage the daily running and ticket flow of the Service Desk
  • Conduct weekly team meetings
  • Use the data analysis provided for the Service Desk to ensure productivity and highlight areas for improvement
  • Continuously look to Improve the processes for ticket flow to improve the efficiency and reduce resource per ticket, liaising with other leads/managers to ensure the process joins correctly within the function
  • Define and be responsible for ensuring the escalation paths are adhered to for the following categorise; Customer, Supplier, Technical, Commercial
  • Regularly update the Workflow & Escalation Lead on any high level’s incidents/escalations in flight and support requirements
  • Identify Major Service Outages and report to Incident Controller to invoke the MSO process
  • Maintain clear communication paths with the Service Desk Manager (2nd & 3rd Line), Workflow & Escalation Lead and Fault Engineering Co-ordinators always to work effectively with seamless process structure set out by the Group Service Desk Manager
  • Identify and track ways to improve first contact resolution
  • Identify and communicate key website/customer portal tools for multi technologies to encourage customer DIY to reduce service requests


Essential Skills


  • Prior team management experience
  • Proven people management skills, working with SLTs, Service Levels and KPI's
  • Proven experience building, developing and improving a successful service desk in an MSP environment
  • Strong customer service skills and ability to develop teams
  • ITIL qualification/Knowledge Desirable
  • Strong Technical Skills with Windows, Exchange, Office 365, VMware and Networking Technologies
  • Experience with a range Service Desk Monitoring tools
  • Experience working for a Managed / Hosting Service Provider
  • Experience working in a fast-paced driven environment


KPI's


  • Fault ratio. Total Faults/Number of Customers
  • % faults resolved on 1st contact
  • % field faults could have been fixed remotely
  • NPS for 1st line services
  • % of inbound calls answered within board set KPI


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Job Title

Technical Support Advisor – 1st Line (Service Operations)

Department

Service Operations

Working Hours

Mon-Fri 9:00-17:30

Salary

Negotiable

Job Purpose

As part of the Service Desk, provide 1st  line support to customers for Telephony, Data and IT Services. Achieve first contact resolution were possible whilst providing excellent customer service.

Principle Duties/Responsibilities


As part of the Service Desk, provide 1st line support to customers for Telephony, Data and IT Services. Achieve first contact resolution were possible whilst providing excellent customer service.

  • To provide 1st line support to customers for Telephony, Data and IT Services.
  • To understand and confidently investigate LAN faults in relation to DSL Broadband installs, telephony and IT set up.
  • To understand and confidently interact with suppliers for our core products.
  • Answer the phone within the agreed target time and as a minimum, to meet any agreed personal call targets.
  • To diagnose, log, action and follow through to resolution all faults, including escalations whilst keeping the customer informed of progress. Be able to identify when a fault cannot be fixed remotely and route straight into Field Engineering Co-ordinator for booking.
  • To update your line manager on any outstanding faults or that have breached their SLT, in a timely manner.
  • To adhere and contribute to the company’s quality system and processes, and their maintenance.
  • Actively contribute to and promote the use of best practice and continual service improvement within the team.
  • Contributing to the success of the service operations department and the company.


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Job Title

Technical Support Advisor – 2nd Line (Service Operations)

Department

Operations

Working Hours

Mon-Fri 9.00am-5:30pm

Salary

Negotiable

Job Description

As part of the Service Desk, providing 2nd line support and excellent customer service in the areas of; WLR, SIP, Hosted Telephony, PBX Telephony and Internet Services including managed services.

  • To provide 2nd line support to customer with fixed line faults covering PSTN, ISDN2, ISDN30 and DSL Broadband, support to customers with physical and hosted telephone systems.
  • Be an escalation point for 1st line Service Desk.
  • Provide training and shadowing to other support staff within the Service Operations department. 
  • To understand and confidently investigate LAN faults in relation to DSL Broadband installs and telephony set up.
  • To understand and confidently interact with the Openreach network and services.
  • Answer the phone within the agreed target time, in relation to an overflow of 1st Line calls.
  • To diagnose, log, action and follow through to resolution all faults, including escalations whilst keeping the customer informed of progress.
  • To update your line manager on any outstanding faults or that have breached their SLT, in a timely manner.
  • To adhere and contribute to the company’s quality system and processes, and their maintenance.
  • Actively contribute to and promote the use of best practice and continual service improvement within the team.
  • Contributing to the success of the Service Operations department and the Company.


Essential Skills


  • Customer service focused with an excellent telephone manner.
  • A demonstrable ability to follow process and build a reassuring rapport with customers.
  • The ability to remain calm and composed when dealing with difficult customers to establish confidence whilst an issue is resolved.
  • To quickly gather the right information from the customer, analyse the issue and take appropriate and timely action.
  • Target focused, and able to keep on top of all tasks and escalations whilst assuring excellent customer service at all times.
  • Accurate numeracy, written and data entry skills.
  • An analytical and methodical problem solver.
  • Be adaptable to change in processes
  • An ability to deliver clear and articulate information to customers and colleagues adjusting language and detail to suit the audience, whether it is verbal or written.
  • A detailed-oriented individual, who can estimate and prioritise effectively.


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Job Title

Technical Support Advisor – 3rd Line (Service Operations)

Department

Service Operations

Working Hours

Mon-Fri 9:00-17:30

Salary

Negotiable

Job Purpose

You would be joining a team of IT engineers providing remote and telephone support for small and medium enterprise customers. The role will provide 3rd line telephone and remote support to our customers within a team of other helpdesk personnel.

Principle Duties/Responsibilities


As part of the Service Desk, provide 1st line support to customers for Telephony, Data and IT Services. Achieve first contact resolution were possible whilst providing excellent customer service.

  • Be responsible for dealing with 3rd line support issues and escalations that come into the helpdesk via remote support or the telephone.
  • Assist 2nd line support engineers with tickets they cannot resolve, escalating where need be.
  • Provide cover for the telephones should all first and second line staff be on other calls.
  • Support internal Focus staff with IT issues (100 users).

Essential Skills


  • At least three years’ experience in an IT support role.
  • Ideally worked on an IT Support Helpdesk previously, in a managed service environment.
  • Excellent telephone and remote support skills.
  • Excellent communication and organisation skills.
  • Experience in Windows Server & Desktop OS, Exchange, Office 365 and other standard Microsoft packages.
  • Experience in networking (firewalls, routers, switches, VPN, wireless).
  • Experience with VLANs, Hyper V, VM Ware and other virtual technologies.

Desired Skills


  • Experience with Mac OS X, Linux & Android.
  • Cloud knowledge: Office 365 and other.
  • Backup Software: Windows Server Backup, Veeam, Symantec, Attix or StorageCraft.
  • Experience with Cisco firewalls and switches.
  • Experience with SQL, VOIP, SANS.


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Job Title

IT Field Engineer

Department

Operations

Working Hours

Mon-Fri 9.00am-5:30pm

Salary

DOE

Job Description

You would be joining a team of IT engineers providing onsite support and installations for small and medium enterprise customers, based in the South East. This will include troubleshooting, installation and project management of varying sizes of customers and enterprises across various sectors.

Principal Responsibilities/Duties

  • Travel to customer’s sites and provide support and/or installation services for a wide-ranging set of IT infrastructures.
  • Provide point of escalation for helpdesk when required.
  • Assist senior engineers on larger installations and projects.

Essential Skills

  • At least one years’ experience in an IT support role or similar.
  • Must hold a full valid UK driving license.
  • Excellent communication and organisation skills.
  • Ability to be flexible, as you may be required to start early / finish late, or stayover, on some larger projects.
  • Experience in Windows Server & Desktop OS, Exchange, Office 365 and other standard Microsoft packages.
  • Experience with data cabling & physical hardware installation.
  • Some experience in networking (firewalls, routers, switches, VPN, wireless).
  • Be adaptable to change in processes
  • Some experience with VLANs, Hyper V, VM Ware and other virtual technologies.

Desired Skills

Knowledge in any of these areas would be advantageous but not essential. Please make sure any of these skills are stated on your CV or covering letter.

  • Experience with Mac OS X, Linux & Android.
  • Experience with Cisco firewalls and switches.
  • Experience with SQL, VOIP, SANS.


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Job Title

Internal Account Manager (Kent Office)

Department

Mobiles

Working Hours

Mon-Fri 9:00-17:30

Salary

DOE

Job Purpose

The Internal Sales Executive role is an integral part of the business, ensuring customers are kept up to date with Focus’ product portfolio and upselling new features and addons, tailored to each client.

Principal Responsibilities/Duties

The team will be responsible for maintaining relationships with customers and be their day to day contact for adding services to their account. In addition, the Internal Sales Executives shall be responsible for their own client base, consisting of primarily Small Business clients typically with 1-7 mobile connections who do not require a field-based Account Manager.

  • Managing own base of Small Business clients – typically with 1-7 connections per account – to include general customer service and contract renewals
  • Carry out introduction and periodic client reviews for all mobile clients in order to sustain and increase customer satisfaction and aid retention across the department
  • Maintain and adapt product knowledge ensuring you are aware of the latest hardware, tariffs and industry trends
  • Passing opportunities to other departments where appropriate, making commission with each conversion
  • Understand the sales process from start to finish in order to ensure the customer receives outstanding customer service
  • Sell new technologies to existing customers
  • Meeting set KPI’s set by line manager


Essential Skills

  • Highly organised
  • High level of administrative skills and attention to detail
  • Exceptional verbal and written skills
  • Competent understanding of sales processes and procedures
  • CRM functionality (Full training given)
  • Previous phone-based sales experience
  • Ability to meet deadlines
  • Good interpersonal skills
  • Able to problem solve, and turn an issue into a sales opportunity
  • Target driven


Desired Skills

  • MS Office packages including Excel
  • Good working knowledge of company CRM
  • Good interpersonal skills
  • Previous experience within the Mobile industry


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Job Title

Bids and Tender

Department

Operations

Working Hours

Mon-Fri 9.00am-5:30pm

Salary

DOE

Job Description

The Bids & Tender Manager will be responsible for coordination and submission of new tenders for the Public sector. The purpose of the role is to research upcoming tender opportunities, remain vigilant to all upcoming tenders and deliver the highest quality formal and informal bids and pricing submissions. For the Bid Writer / Proposals Manager, the right candidate will need to have experience in the preparation and submission of Pre-qualification questionnaire’s (PQQ’s) and Invitation’s to Tender (ITT’s) – experience in the answering of the qualitative questions on these documents and preparing the final document for submission. Your experience would be preferable within the telecommunications industry but not essential.

You should be able to demonstrate an in-depth knowledge and understanding of the public sector procurement process, identifying the key trigger points to ensure no tender is missed.

A sales background would be an advantage.

Principal Responsibilities/Duties

  • Researching and coordinating tender opportunities.
  • Identify with the sales team, what national contracts or framework agreements are already in place or need to be considered.
  • Initiating contact with the correct influencer or board handling the tender.
  • Ensure pre-selection documents are submitted in timely manner.
  • Dealing with difficult or sensitive enquiries
  • Build and maintain customer relationships, account management.
  • Attend pre / post Tender meetings with customers / business.
  • Authorisation to submit quotes / special pricing and tenders on behalf of the business.
  • Monthly reporting.


Essential Skills

  • Excellent understanding of NHS contracting and procurement.
  • Excellent understanding of Public Tendering rules and regulations.
  • Proven track record of developing and implementing bids and tenders.
  • Ability to interact with all levels of business.
  • Knowledge of ISO 9001.
  • Excellent communication & organisational skills.

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Job Title

Billing Analyst

Department

Accounts

Working Hours

Mon-Fri 9:00-17:30

Salary

DOE

Job Purpose

Working alongside the Billing Manager in management of bill run process carried out on Synergy, along with associated reporting and inter-bill-run activities.

Principal Responsibilities/Duties

  • Preparation of bill runs and associated management reports.
  • Dealing with internal billing queries, bill recalculations etc.
  • Carry out billing tasks that will streamline process and improve accuracy e.g:
    • Tariff consolidations.
    • Investigating causes of billing errors and working with developers to improve accuracy where possible.
    • Checking that everything charged by carriers is being billed out as required.
    • Investigating lossmaking items/calls and ensuring expected margin is maintained.
  • Checking that carriers/suppliers are charging correctly and requesting/chasing credits from them when they are not.
  • Suggest developments that would improve the user experience of the bill run process, or to automate tasks that are too manual.
  • Identify/implement base tariff changes that are needed to deal with carrier price changes/tariff errors/regulatory changes etc.
  • Other billing-related project work and tasks as and when required.
  • Support the Head of Billing and the CRM development team in the carrying out of data migrations from 3rd party billing systems.


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Job Title

Finance Manager

Department

Accounts

Working Hours

Mon-Fri 9:00-17:30

Salary

DOE

Principal Responsibilities/Duties

  • Responsibility for day-to-day management and oversight of the balance sheet.
  • Reconciliation and analysis of key accounts.
  • Liaison with Auditors and advisors, HMRC VAT reporting.
  • Producing management reports for 2-3 divisions within group.
  • Key point of business support for Senior Management Team and Divisional Heads.
  • Ad-hoc management reporting for Senior Management and Board.


Essential Skills

  • Strong Accountant.
  • Full working knowledge of balance sheet.
  • Thorough investigative approach, along with commercial mindset.
  • Able to balance tenacity and diplomacy to support multiple divisional heads.
  • Advanced Excel skills and analytics.
  • Self-starter, ability to prioritise tasks to deliver deadlines and work under pressure.


Desired Skills

  • Use of Sage 200
  • Knowledge of telecoms companies


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Job Title

Payroll Executive

Department

Accounts

Working Hours

Mon-Fri 9:00-17:30

Salary

DOE

Job Purpose

To process payroll on Sage 50 Payroll for monthly staff across the group of companies. Involving processing of around 8 payrolls a month.

Principal Responsibilities/Duties

  • Responsible for preparing and entering payroll data from start to finish for monthly Payroll on Sage 50 Payroll.
  • Administration of employee benefits including, pension, company cars, healthcare, cycle to work and childcare vouchers.
  • Liaise with HR on payroll changes.
  • Liaise with HMRC regarding any payroll queries.
  • Assist with payroll reconciliations by resolving discrepancies.
  • Provide clear, appropriate and prompt advice to staff in response to payroll or pension queries.
  • Assist in the efficient administration of the organisation’s pension schemes (Scottish Widows, The People`s Pension, NEST, and Aviva).
  • To process payroll on Sage 50 Payroll for monthly staff across the group of companies. Involving processing of around 8 payrolls a month.


Essential Skills

  • Able to work to strict deadlines.
  • Proven experience of working within a payroll role.
  • Excellent knowledge of Sage 50 Payroll, Excel, Word and Outlook.
  • Knowledge and experience of pensions with a good understanding of auto enrolment.
  • Good organisational skills with the ability to forward plan workload.
  • Exceptional attention to details and ability to work on own initiative.
  • Good numeracy, literacy and problem-solving skills.
  • Manages internal and external relationships such that confidentiality is never compromised.


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Job Title

Telecoms Sales Executive

Department

Sales

Working Hours

Mon-Fri 9:00-17:30

Salary

DOE

Job Purpose

To Generate New Business, upsell and cross sell to existing customers.

Essential Skills

  • To understand and meet a monthly 'New Business' target.
  • To meet agreed activity based KPIs.
  • To pass leads to all sectors of the group including Energy, Mobile and IT.
  • Provide regular, accurate sales forecasts.
  • To actively promote all products and services of Focus Group.
  • Follow up on referrals and new leads.
  • To liaise with internal staff to ensure new business is connected correctly with little/no disruption to the client’s business.
  • To develop product knowledge.


Desired Skills

  • Experience within the Telecoms industry selling Lines and Calls, Telephone Systems, Leased Line, and IP Telephony.
  • Strong experience selling Business to Business.
  • Have strong rapport building skills and the ability to develop relationships at all levels.
  • Experience conversing with and presenting to senior management and business owners.
  • A proven track record of achieving new business targets and exceeding KPI's.
  • Be articulate, professional, credible, ethical and possesses good business acumen.
  • Able to network effectively, spot opportunities, close deals, and be strong enough to effectively manage the after-sales process and build internal and external relationships to maximize results for the company.
  • A friendly outgoing personality.
  • A smart and professional appearance with excellent time keeping.
  • A good team player with a flexible approach.
  • Display hunger, motivation and passion to succeed.
  • Driving Licence.


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Job Title

Business Development Executive

Department

Sales

Working Hours

Mon-Fri 9.00am-5:30pm

Salary

DOE

Job Description

Generating new business opportunities across various products for the entire Focus Group.

Principal Responsibilities/Duties

Call prospects to talk them through the services and products that we can offer. This is across the entire the Focus Group portfolio. We engage with potential new customers and book appointments for our Business Development Managers to visit customers for a face to face meeting or a virtual appointment. If a meeting is not available we must gather as much relevant information as possible and use our inhouse CRM to pass these leads to the relevant division with aim of the prospect being signed up to Focus.

  • Cold and warm B2B outbound calling.
  • Booking appointments for the Field Sales Team(s).
  • Promoting a variety of products and services.
  • Building a pipeline of future opportunities.
  • Providing excellent customer service and representing the company brand positively.

Essential Skills

  • Comfortable maintaining high call volumes.
  • Professional telephone manner.
  • Attention to detail.
  • Diary management skills.
  • Be motivated and show a resilience to knock backs.
  • Have excellent customer service skills.
  • Be computer literate, particularly in Microsoft.
  • Drive and desire to learn new skills.

Desired Skills

Knowledge in any of these areas would be advantageous but not essential. Please make sure any of these skills are stated on your CV or covering letter.

  • Previous telesales experience.
  • Previous experience of selling over the phone.
  • Full UK driving licence.


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Job Title

Installations Coordinator

Department

Operations

Working Hours

Mon-Fri 9.00am-5:30pm

Salary

DOE

Job Description

As part of the Service and Support department, the role is to provide logistics co-ordination, purchasing of telecoms equipment, tracking of stock and provisioning of engineers to ensure that installations and site visits are efficient, productive, cost-effective, timely and that communication is clear all round.

Principal Responsibilities/Duties

  • To be a pivotal member of the Installations team within Service and Support from an operational perspective.
  • To pro-actively engage with internal colleagues, suppliers and customers where required.
  • To support the Service and Support team in processing and co-ordinating of any system based tasks.
  • Receive & verify all orders from the project managers or sales team (if project management is not required) and ensure complete understanding of requirements so that resource can be booked in.
  • Raise necessary job paper work as per agreed timescales.
  • Ensure timely and accurate input of job, task order details onto all systems to ensure customer’s order and interdependent information is clear, accurate and unambiguous.
  • Receive, upload and review completed survey and job sheets, communicating any relevant changes or comments in a timely manner to relevant parties.
  • Manage the Engineers diaries and associated displays to ensure that they are up to date at all times making the best possible use of all resources available.
  • Direct the engineers in terms of install, requirements and priorities ensuring that the Installations team are in control of the work stack.
  • Resolve field support escalations such as engineer delays, issues or challenges in a timely manner ensuring all relevant parties are informed.
  • The placing and tracking of all system, equipment, component and accessory orders whilst ensuring stock levels (incl. Engineers van stock) are appropriately maintained.
  • Organising orders and negotiating with suppliers to ensure the best price (including delivery) is achieved at all times.
  • Receiving ordered equipment and checking to ensure it is as requested and at the agreed price.
  • Organisation of stock rooms and delivery of stock to the right place at the right time.
  • Allocating equipment to jobs, packing and dispatching via couriers or similar ensuring that the goods arrive on time for the agreed install or project.
  • Maintain and publish a price list of standard parts and services.
  • Maintain accurate and controlled Purchase Order log or all purchases and costs.
  • Maintain a thorough understanding of all product ranges and component parts, and undertake training where necessary.
  • Ensure excellent customer service by providing first line customer support.
  • Adhere to KPI’s set by Manager, SLA’s in processing and responding to queries, so that the team are able to meet monthly set targets and the quick turnaround on the implementation of orders.
  • Prepare and produce performance reports when required.
  • Any other adhoc duties/assignments as and when required.
  • To be compliant with all company policies and related legislation.
  • To adhere and contribute to the company’s quality system and processes, and their maintenance.
  • To assist in the promoting of standard processes across the department and actively seek, drive and contribute to continuous improvements.

Essential Skills

  • Calm and organised to ensure workloads are managed effectively – it gets busy and challenges arise.
  • Must have keen eye for detail due to nature of dealing with customer requirements, surveys from engineers, and part numbers.
  • Reasonable knowledge of locations in the UK – we need to know where we are sending engineers, their most efficient route or where to call upon 3rd party companies based on location.
  • Demonstrates willingness to learn new skills and continually develop oneself.
  • Excellent communications skills both verbal and written. Much of the communication is with project managers, engineers on site or with customers.
  • Accurate numeracy, written and data entry skills.
  • Quick and logical thinker.
  • To not be afraid to ask questions, take on board the answers and learn and deliver from that new knowledge and understanding.
  • Proficiency in MS Excel or similar (collating lists, sorting, filtering, providing summaries and meaningful reports).
  • Proficiency in MS Word or similar (creating and maintaining procedures and manuals about how the department runs).
  • Customer Service focussed. Be prepared to own an issue and see through to completion but also not to be a blockage. To go the extra mile for the sake of the team, customer and the business.
  • A demonstrable ability to follow process and build a reassuring rapport with colleagues and customers as well as professionally handle issues and complaints.
  • Pro-active engagement with internal colleagues.
  • A real team player who collaborates with all members of the team and business, one who is willing to listen, as well as share knowledge, help understanding and develop themselves and ideas across the team.
  • Above all to actively contribute to ensuring an efficient and cohesive team effort.

Desired Skills

  • Experience in working in Technical logistics role and organising a field workforce.
  • Experience on managing suppliers, purchases, stock in a technical environment Must be self-motivated, proactive and a team player.
  • A sense of humour.


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Apply now

If you feel that you are up for a challenge, please email recruitment@focusgroup.co.uk with a cover letter stating why you would be a good fit for the role and include your CV.

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One of the reasons I love working at Focus Group is the great opportunities for career growth. You are always encouraged to reach personal and work goals. It creates a friendly and supportive atmosphere.


Any CV's sent into any employee of Focus Group, without having a pre-signed recruitment agreement with us, will NOT be considered for any role and NO fee will be paid even if Terms of Business are sent alongside the CV.