The Focus Group team knew that only a compelling offer backed by a genuine partnership would win attention from a business so committed to its supplier. To kick things off, we provided HMUK the very best pricing from the outset. The tariff structure delivered all the benefits of remaining on the EE network but at a significantly reduced cost.
But winning the business was only the beginning. Migrating 5000 lines across multiple cost centres required deep analysis and careful coordination. Focus Group partnered with MDEE to ensure the customer would stay on an EE direct contract with all associated advantages while benefiting from the reduced tariffs and ongoing support provided by our team.
Over several months, Focus Group carried out a detailed review of every mobile connection for HMUK. Roaming patterns were mapped. Legacy tariff names were translated into current models. Each cost centre was rebuilt to meet the needs of its teams, whether they were working across the UK or abroad.
The goal was simple. Deliver a seamless transition that mirrors the existing setup but at a far better rate. No bill shock. No disruption. No surprises.