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Securing your ideal business phone number

Choosing the right business phone number is about striking a balance between customer convenience and your business objectives. With Focus Group, you have the flexibility to decide how your customers interact with you. From cost-sharing options and freephone numbers to numbers that can generate additional revenue for your business, the choice is yours. At the touch of a button, Focus Group can unlock access to a vast selection of phone numbers tailored to meet your specific needs.

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Local phone numbers hub

Ready to reap the benefits of a local number? Take a look through our city options below, or get in contact with us to find out if you can get a different local number.

Why are business phone numbers important?

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Location, location, location…

A business phone number is designed to be flexible, meaning it will go wherever your business goes. So, no matter where you are, if your business moves or you have multiple locations, your customers will always be able to reach you on your advertised number.

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Great value

There are phone number options to suit every business, whatever your size, shape or sector. Whether your require non-geographical, rebate or freephone, you can choose the type of number that’s right for you, your customers and your bottom line.

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Flexibility

Enhance your sales experience, support and customer service levels with a business phone number – a fixed line number but with the flexibility to answer calls wherever you are. Meaning you’ll never miss an important call again.

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Improve customer satisfaction

Significantly enhance customer satisfaction by providing a distinct contact point for customers to reach out to. Having a business phone number will establish a professional and reliable image with a dedicated phone number, which gives customers the convenience of having an easy to reach single point of contacts.

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Set aside business hours

Having a dedicated business telephone number allows you to determine and maintain clear operational hours. By designating specific opening hours, you can effectively manage customer expectations and provide a professional experience, ensuring that you can focus on your business during designated hours.

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Multiple phones, one number

Need multiple people to be able answer incoming calls? With a dedicated number you no longer need to give out different mobile numbers for customers to contact you. With a business number you can configure the business number to connect to different phones concurrently and only be received by permitted persons.

Types of business phone numbers

Business freephone numbers (0800/0808)

Increase new and existing customer enquiries to your business by up to 300% with a UK freephone 0800 number, and take advantage of no call charges from phone lines and mobiles across the UK. 0800 business phone numbers are not region specific, meaning your business can entice calls from any town, city or region across the UK.

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Freephone business phone numbers
Virtual business phone numbers

Virtual business numbers (01/02)

Stand out from the competition and go local with virtual phone numbers for business. A virtual business number will help you create a virtual presence in any of the 520 towns and cities across the UK, whilst your business remains in one location. With 01/02 business phone numbers you can choose your perfect local area number without the need to install a new landline or choose multiple ‘local’ numbers to promote your products/services in specific locations.

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Local/international business numbers

Opting for a local business phone number is a strategic move that can significantly enhance your company's connection with the community it serves. Local numbers are not just about ease of dialling; they symbolise your business's commitment to being an integral part of the local landscape. Customers often prefer dealing with businesses that feel familiar and accessible—qualities that a local number inherently conveys. It instils a sense of trust and reliability, making customers more likely to reach out for services or support.

This strategy extends beyond national borders, applying to 'local' international numbers as well. If your business operates or aims to expand globally, adopting a local number in your target international markets can break down barriers. With over 8000 international numbers on offer, from New York to Singapore, It's a powerful way to globalise your brand while maintaining a local presence.

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0330 business phone numbers
High rebate business phone numbers

Rebate/high rebate numbers

Generate revenue and cover the costs of customer service with high-rebate business phone numbers like 0870/0871 and 0845/0844/0843. With up to 8p per minute rebate on calls to your 087 number, it's an ideal choice for information and technical support hotlines.

These numbers not only offer a financial return but also flexibility in call routing to a single target number, hunt groups, or a call queue to ensure callers reach the right support agent efficiently. Meanwhile, the 084 range can provide a rebate of up to 4p per minute, perfect for offsetting the expenses associated with resource-intensive lines such as customer service or technical support.

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Other types of numbers

Looking for other types of phone numbers, such as on 03 number? Get in contact with Focus Group today and see how we can help with any kind of business phone number request.

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Rebate business phone numbers
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Why choose Focus Group?

Focus Group is the best place to come to join up the entirety of your business technology. For us, business phone numbers are just one part of a larger puzzle, helping your business to not only be connected to your customers, but allow you to focus on growing your business without anything to hold you back. Our teams are professional, dedicated and wide-reaching, meaning that no matter what your business needs, or where you are in the country, we’ll be there to help.

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Frequently asked questions

If you’re looking for your customers to be able to reach you with ease, a business phone number will mean you can promote your contact details far and wide. Your number will stay with you wherever you go and as your business grows, your advertised number will remain the same.

A virtual phone number for business allows you to create a virtual presence in an area without having to install a physical landline. As the number exists in the cloud it doesn't need to be connected to a fixed telephone line, inbound calls to a virtual business phone number can be diverted to multiple devices including IP enabled handsets, mobile phone and tablets with the right applications installed.

The telecoms specialists at Focus Group will set you up with a virtual landline number in any of the 520 towns and cities across the UK, whilst your business remains in one location. You can choose your perfect local area number without the need to install a new landline or choose multiple ‘local’ numbers to promote your products/services in specific locations.

Yes, 0800 freephone business numbers are readily available to businesses looking to create a positive customer experience from the outset. Using a free 0800 number encourages customers to call as they have no concerns about the cost to contact you.

You can get a business phone number from a phone service provider. Focus Group provide business numbers for any service you require, providing the ability to have the incoming calls forwarded to your personal cell phone, recieve calls from your computer or desk phone or make outbound calls to customers and potential prospects.

0800 numbers are considered "freephone numbers" and come with no cost for customers to call from both landlines and mobiles, making them an excellent option for businesses looking to boost customer engagement and satisfaction. You would typically choose this number for any customer service or sales enquiries as it is a cost-free method for your customers to reach you.

On the other hand, 0300 numbers are "non-geographic numbers" and cost the same to call as a standard landline number, even from a mobile phone. These numbers are a good fit for organisations wanting a national presence without being tied to a specific location, including not-for-profits, charities, and some businesses. While not free, calls to 0300 numbers are often included in callers' free minutes, making them a cost-effective choice for your business and your customers.

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Customer stories

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Hurstpierpoint College

Focus Group scored top marks with the delivery of a brand new, futureproof telephony system to replace an ageing network.

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Somerset House

Focus Group guided Somerset House through the adoption of a cloud-first strategy to enable a future-proof digital transformation.

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Liberty Living

Focus Group manages a hosted phone system for this busy accommodation provider, to ensure seamless communication.

Switch to Focus Group by calling 0330 024 2003

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