IT support in Norwich

Why choose Focus Group?

Local Support with National Reach

With a network of offices across the UK, we provide businesses in Norwich with dedicated local expertise, backed by the resources and experience of a nationwide IT provider. Our local presence ensures fast response times and personalised service, while our extensive infrastructure allows us to deliver robust, enterprise-grade solutions. Whether you require on-site assistance or remote support, we offer the best of both worlds—proactive local support combined with the strength of a national provider.

InFocus Portal

Our InFocus portal is designed to enhance efficiency by providing a seamless and intuitive system for managing IT support requests. This innovative platform ensures that issues are logged quickly, accurately prioritised, and resolved with minimal downtime. The portal allows you to track your support tickets in real time, communicate with our IT specialists, and gain valuable insights into your system’s performance, all in one place. With InFocus, you’ll experience a faster, more transparent IT support process that keeps your business running smoothly.

Fully managed or co-managed

We understand that every business has unique IT needs, which is why we offer flexible support plans tailored to your requirements. Whether you need fully managed IT services or a co-managed approach that complements your in-house team, we have solutions to fit your business model. Our scalable services adapt as your business grows, ensuring that you always have the right level of IT support. From handling day-to-day technical issues to long-term strategic IT planning, our flexible plans allow you to choose the support structure that best suits your business.