Introducing a smarter way to stay on top of your orders
Date published: August, 07, 2026, UK | Read est: 3 min read
We're always looking for ways to make working with Focus Group easier - and our InFocus service portal is a big part of that. It's now evolved to give you more visibility, faster answers, and direct access to the people who support you.
Here's what that means for you:
See everything, instantly
Full visibility of your orders, status updates, and estimated completion times - no more waiting on an email to find out where things stand.
View progress in one place
Engage directly with your order agent to follow up on anything in flight, whenever you need to.
Direct line to your account manager
Got a question outside the order itself? Contact your account manager whenever you need additional support.
Available wherever you are
Fully accessible online, on any device - so you're never far from the information you need.
It all adds up to one thing: staying up to speed with every order you have underway with us.
Not registered yet?
Head to the portal login page https://portal.focusgroup.co.uk/focus_portal and select 'Request Access.' It takes moments to get set up.
