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Our Careers

As our business continues to grow, we are always on the look out for enthusiastic, like-minded individuals who are passionate about doing a good job. If you're dynamic, innovative and have a 'can-do' attitude, come and join us. Apply for a new job with Focus Group careers.


LATEST CAREERS

#thisisfocus | Focus Group Careers | Focus Group jobs

If the thought of a fast-paced and evolving work environment sounds exciting, then we’d love to hear from you. Focus Group provide a tailored personal development and training programme to help your career grow – and we always welcome, and value, your feedback.

Latest Focus Group vacancies

(Click to reveal job description)

Job Title

Business Development Manager (Voice and Data)

Department

Sales

Working Hours

Mon-Fri 9:00am-5:30pm

Salary

DEO

Job Description

To Generate New Business, upsell and cross sell to existing customers

Principal Responsibilities/Duties

  • To understand and meet a monthly 'New Business' target
  • To meet agreed activity based KPIs
  • To pass leads to all sectors of the group including Energy, Mobile and IT
  • Provide regular, accurate sales forecasts
  • To actively promote all products and services of Focus Group
  • Follow up on referrals and new leads
  • To liaise with internal staff to ensure new business is connected correctly with little/no disruption to the client’s business
  • To develop product knowledge

Essential Skills

  • Experience within the Telecoms industry selling Lines and Calls, Telephone Systems, Leased Line, and IP Telephony
  • Strong experience selling Business to Business
  • Have strong rapport building skills and the ability to develop relationships at all levels
  • Experience conversing with and presenting to senior management and business owners
  • A proven track record of achieving new business targets and exceeding KPI's
  • Be articulate, professional, credible, ethical and possesses good business acumen
  • Able to network effectively, spot opportunities, close deals, and be strong enough to effectively manage the after-sales process and build internal and external relationships to maximize results for the company
  • A friendly outgoing personality
  • A smart and professional appearance with excellent time keeping
  • A good team player with a flexible approach
  • Display hunger, motivation and passion to succeed
  • Driving Licence


APPLY NOW

Job Title

Business Development Manager (Voice and Data)

Department

Sales

Working Hours

Mon-Fri 9:00am-5:30pm

Salary

DEO

Job Description

To Generate New Business, upsell and cross sell to existing customers

Principal Responsibilities/Duties

  • To understand and meet a monthly 'New Business' target
  • To meet agreed activity based KPIs
  • To pass leads to all sectors of the group including Energy, Mobile and IT
  • Provide regular, accurate sales forecasts
  • To actively promote all products and services of Focus Group
  • Follow up on referrals and new leads
  • To liaise with internal staff to ensure new business is connected correctly with little/no disruption to the client’s business
  • To develop product knowledge

Essential Skills

  • Experience within the Telecoms industry selling Lines and Calls, Telephone Systems, Leased Line, and IP Telephony
  • Strong experience selling Business to Business
  • Have strong rapport building skills and the ability to develop relationships at all levels
  • Experience conversing with and presenting to senior management and business owners
  • A proven track record of achieving new business targets and exceeding KPI's
  • Be articulate, professional, credible, ethical and possesses good business acumen
  • Able to network effectively, spot opportunities, close deals, and be strong enough to effectively manage the after-sales process and build internal and external relationships to maximize results for the company
  • A friendly outgoing personality
  • A smart and professional appearance with excellent time keeping
  • A good team player with a flexible approach
  • Display hunger, motivation and passion to succeed
  • Driving Licence


APPLY NOW

Job Title

Business Development Manager (Voice and Data)

Department

Sales

Working Hours

Mon-Fri 9:00am-5:30pm

Salary

DOE

Job Description

To Generate New Business, upsell and cross sell to existing customers

Principal Responsibilities/Duties

  • To understand and meet a monthly 'New Business' target
  • To meet agreed activity based KPIs
  • To pass leads to all sectors of the group including Energy, Mobile and IT
  • Provide regular, accurate sales forecasts
  • To actively promote all products and services of Focus Group
  • Follow up on referrals and new leads
  • To liaise with internal staff to ensure new business is connected correctly with little/no disruption to the client’s business
  • To develop product knowledge

Essential Skills


  • Experience within the Telecoms industry selling Lines and Calls, Telephone Systems, Leased Line, and IP Telephony
  • Strong experience selling Business to Business
  • Have strong rapport building skills and the ability to develop relationships at all levels
  • Experience conversing with and presenting to senior management and business owners
  • A proven track record of achieving new business targets and exceeding KPI's
  • Be articulate, professional, credible, ethical and possesses good business acumen
  • Able to network effectively, spot opportunities, close deals, and be strong enough to effectively manage the after-sales process and build internal and external relationships to maximize results for the company
  • A friendly outgoing personality
  • A smart and professional appearance with excellent time keeping
  • A good team player with a flexible approach
  • Display hunger, motivation and passion to succeed
  • Driving Licence



APPLY NOW

Job Title

Business Development Manager (Voice and Data)

Department

Sales

Working Hours

Mon-Fri 9:00am-5:30pm

Salary

DEO

Job Description

To Generate New Business, upsell and cross sell to existing customers

Principal Responsibilities/Duties

  • To understand and meet a monthly 'New Business' target
  • To meet agreed activity based KPIs
  • To pass leads to all sectors of the group including Energy, Mobile and IT
  • Provide regular, accurate sales forecasts
  • To actively promote all products and services of Focus Group
  • Follow up on referrals and new leads
  • To liaise with internal staff to ensure new business is connected correctly with little/no disruption to the client’s business
  • To develop product knowledge

Essential Skills

  • Experience within the Telecoms industry selling Lines and Calls, Telephone Systems, Leased Line, and IP Telephony
  • Strong experience selling Business to Business
  • Have strong rapport building skills and the ability to develop relationships at all levels
  • Experience conversing with and presenting to senior management and business owners
  • A proven track record of achieving new business targets and exceeding KPI's
  • Be articulate, professional, credible, ethical and possesses good business acumen
  • Able to network effectively, spot opportunities, close deals, and be strong enough to effectively manage the after-sales process and build internal and external relationships to maximize results for the company
  • A friendly outgoing personality
  • A smart and professional appearance with excellent time keeping
  • A good team player with a flexible approach
  • Display hunger, motivation and passion to succeed
  • Driving Licence


APPLY NOW

Job Title

Business Development Manager (Voice and Data)

Department

Sales

Working Hours

Mon-Fri 9:00am-5:30pm

Salary

DOE

Job Description

To Generate New Business, upsell and cross sell to existing customers

Principal Responsibilities/Duties

  • To understand and meet a monthly 'New Business' target
  • To meet agreed activity based KPIs
  • To pass leads to all sectors of the group including Energy, Mobile and IT
  • Provide regular, accurate sales forecasts
  • To actively promote all products and services of Focus Group
  • Follow up on referrals and new leads
  • To liaise with internal staff to ensure new business is connected correctly with little/no disruption to the client’s business
  • To develop product knowledge

Essential Skills


  • Experience within the Telecoms industry selling Lines and Calls, Telephone Systems, Leased Line, and IP Telephony
  • Strong experience selling Business to Business
  • Have strong rapport building skills and the ability to develop relationships at all levels
  • Experience conversing with and presenting to senior management and business owners
  • A proven track record of achieving new business targets and exceeding KPI's
  • Be articulate, professional, credible, ethical and possesses good business acumen
  • Able to network effectively, spot opportunities, close deals, and be strong enough to effectively manage the after-sales process and build internal and external relationships to maximize results for the company
  • A friendly outgoing personality
  • A smart and professional appearance with excellent time keeping
  • A good team player with a flexible approach
  • Display hunger, motivation and passion to succeed
  • Driving Licence



APPLY NOW

Job Title

Business Development Manager (Voice and Data)

Department

Sales

Working Hours

Mon-Fri 9:00am-5:30pm

Salary

DOE

Job Description

To Generate New Business, upsell and cross sell to existing customers

Principal Responsibilities/Duties

  • To understand and meet a monthly 'New Business' target
  • To meet agreed activity based KPIs
  • To pass leads to all sectors of the group including Energy, Mobile and IT
  • Provide regular, accurate sales forecasts
  • To actively promote all products and services of Focus Group
  • Follow up on referrals and new leads
  • To liaise with internal staff to ensure new business is connected correctly with little/no disruption to the client’s business
  • To develop product knowledge

Essential Skills


  • Experience within the Telecoms industry selling Lines and Calls, Telephone Systems, Leased Line, and IP Telephony
  • Strong experience selling Business to Business
  • Have strong rapport building skills and the ability to develop relationships at all levels
  • Experience conversing with and presenting to senior management and business owners
  • A proven track record of achieving new business targets and exceeding KPI's
  • Be articulate, professional, credible, ethical and possesses good business acumen
  • Able to network effectively, spot opportunities, close deals, and be strong enough to effectively manage the after-sales process and build internal and external relationships to maximize results for the company
  • A friendly outgoing personality
  • A smart and professional appearance with excellent time keeping
  • A good team player with a flexible approach
  • Display hunger, motivation and passion to succeed
  • Driving Licence



APPLY NOW

Job Title

Business Development Manager (Voice and Data)

Department

Sales

Working Hours

Mon-Fri 9:00am-5:30pm

Salary

DOE

Job Description

To Generate New Business, upsell and cross sell to existing customers

Principal Responsibilities/Duties

  • To understand and meet a monthly 'New Business' target
  • To meet agreed activity based KPIs
  • To pass leads to all sectors of the group including Energy, Mobile and IT
  • Provide regular, accurate sales forecasts
  • To actively promote all products and services of Focus Group
  • Follow up on referrals and new leads
  • To liaise with internal staff to ensure new business is connected correctly with little/no disruption to the client’s business
  • To develop product knowledge

Essential Skills


  • Experience within the Telecoms industry selling Lines and Calls, Telephone Systems, Leased Line, and IP Telephony
  • Strong experience selling Business to Business
  • Have strong rapport building skills and the ability to develop relationships at all levels
  • Experience conversing with and presenting to senior management and business owners
  • A proven track record of achieving new business targets and exceeding KPI's
  • Be articulate, professional, credible, ethical and possesses good business acumen
  • Able to network effectively, spot opportunities, close deals, and be strong enough to effectively manage the after-sales process and build internal and external relationships to maximize results for the company
  • A friendly outgoing personality
  • A smart and professional appearance with excellent time keeping
  • A good team player with a flexible approach
  • Display hunger, motivation and passion to succeed
  • Driving Licence



APPLY NOW

Job Title

IT Business Development Manager

Department

IT Sales

Working Hours

Mon-Fri 9:00am-5:30pm

Salary

DEO

Job Description

This role is to generate direct revenue for the IT division and create new business opportunities to build up your own customer portfolio on a ‘land and expand’ basis.

Principal Responsibilities/Duties

Your role will be to identify opportunities for sales of products and services to build your own customer portfolio. Engage with SME businesses to develop relationships and increase revenue. Supporting potential larger businesses with their requirements, either closing business yourself or by booking appointments for our Senior Business Development Managers to ensure potential clients are converted to exiting business (virtual or face-to-face as appropriate).

  • Cold and warm B2B outbound calling to prospective clients, to promote the services and products that we can offer
  • Gather as much relevant information as possible and use our inhouse CRM to pass these leads to the relevant division with aim of the prospect being signed up to Focus
  • Promoting and selling the complete IT portfolio of products and services
  • Provide regular, accurate sales forecasts
  • Finding leads for the broader portfolio of Focus products and services
  • Finding leads for the broader portfolio of Focus products and services
  • Booking appointments for the IT BDM team for larger opportunities from pre-defined criteria or close business directly. (virtual or face-to-face as appropriate)
  • Building a pipeline of future opportunities for you and the IT team
  • Providing excellent customer service and representing the company brand positively

Essential Skills

  • Comfortable maintaining high call volumes
  • Able to close business on a virtual or face to face meeting and carry out online demonstrations of our products
  • Professional telephone manner
  • Attention to detail
  • Diary management skills
  • Be computer literate, particularly in Microsoft
  • Previous B2B outbound telesales experience in a technical / IT / software services environment


APPLY NOW

Job Title

IT Business Development Manager

Department

IT Sales

Working Hours

Mon-Fri 9:00am-5:30pm

Salary

DEO

Job Description

This role is to generate direct revenue for the IT division and create new business opportunities to build up your own customer portfolio on a ‘land and expand’ basis.

Principal Responsibilities/Duties

Your role will be to identify opportunities for sales of products and services to build your own customer portfolio. Engage with SME businesses to develop relationships and increase revenue. Supporting potential larger businesses with their requirements, either closing business yourself or by booking appointments for our Senior Business Development Managers to ensure potential clients are converted to exiting business (virtual or face-to-face as appropriate).

  • Cold and warm B2B outbound calling to prospective clients, to promote the services and products that we can offer
  • Gather as much relevant information as possible and use our inhouse CRM to pass these leads to the relevant division with aim of the prospect being signed up to Focus
  • Promoting and selling the complete IT portfolio of products and services
  • Provide regular, accurate sales forecasts
  • Finding leads for the broader portfolio of Focus products and services
  • Finding leads for the broader portfolio of Focus products and services
  • Booking appointments for the IT BDM team for larger opportunities from pre-defined criteria or close business directly. (virtual or face-to-face as appropriate)
  • Building a pipeline of future opportunities for you and the IT team
  • Providing excellent customer service and representing the company brand positively

Essential Skills

  • Comfortable maintaining high call volumes
  • Able to close business on a virtual or face to face meeting and carry out online demonstrations of our products
  • Professional telephone manner
  • Attention to detail
  • Diary management skills
  • Be computer literate, particularly in Microsoft
  • Previous B2B outbound telesales experience in a technical / IT / software services environment


APPLY NOW

Job Title

Internal Sales Executive

Department

Mobiles

Working Hours

Mon-Fri 9:00am-5:30pm

Salary

DEO

Job Description

The Internal Sales Executive role is an integral part of the business, ensuring customers are kept up to date with Focus’ product portfolio and upselling new features and addons, tailored to each client.

Principal Responsibilities/Duties

The team will be responsible for maintaining relationships with customers and be their day to day contact for adding services to their account. In addition, the Internal Sales Executives shall be responsible for their own client base, consisting of primarily Small Business clients typically with 1-7 mobile connections who do not require a field-based Account Manager

  • Managing own base of Small Business clients – typically with 1-7 connections per account – to include general customer service and contract renewals
  • Carry out introduction and periodic client reviews for all mobile clients in order to sustain and increase customer satisfaction and aid retention across the department
  • Maintain and adapt product knowledge ensuring you are aware of the latest hardware, tariffs and industry trends
  • Passing opportunities to other departments where appropriate, making commission with each conversion
  • Understand the sales process from start to finish in order to ensure the customer receives outstanding customer service
  • Sell new technologies to existing customers
  • Meeting set KPI’s set by line manager

Essential Skills

  • Highly organised
  • High level of administrative skills and attention to detail
  • Exceptional verbal and written skills
  • Competent understanding of sales processes and procedures
  • CRM functionality (Full training given)
  • Previous phone-based sales experience
  • Ability to meet deadlines
  • Good interpersonal skills
  • Able to problem solve, and turn an issue into a sales opportunity
  • Target driven

Desired Skills

  • Microsoft packages including excel
  • Good working knowledge of company CRM
  • Good interpersonal skills
  • Previous experience within the Mobile industry


APPLY NOW

Job Title

IT Field Engineer

Department

Engineering

Working Hours

Mon-Fri 9:00am-5:30pm

Salary

DEO

Job Description

You would be joining a team of IT engineers providing remote & onsite for small and medium enterprise customers, based Edinburgh and the surrounding areas. This will include troubleshooting and installations for varying sizes of customers and enterprises across various sectors.

Principal Responsibilities/Duties

  • Travel to customer’s sites and provide support and/or installation services for a wide ranging set of IT infrastructures
  • Undertake onsite surveys and audits for a range of solutions (networking, server, wireless, cabling)
  • Manage customer documentation
  • Provide remote & telephone support for first/second line queries to customers from our Edinburgh office

Essential Skills

  • At least two years’ experience in an IT support role
  • Most hold a full valid UK driving license
  • Ideally worked on previously in a managed service environment
  • Ability to be flexible, as you may be required to start early / finish late, or stayover, on some larger projects
  • Experience in support and installing Windows Server & Desktop OS, Exchange, Office 365 and other standard Microsoft packages
  • Experience in installing and manage basic networking equipment (Routers & Wireless)

Desired Skills

  • Experience with Mac OS X, Linux & Android
  • Experience with Cisco firewalls and switches
  • Experience with SQL, VOIP, SANS
  • Experience in supporting and install complex networking equipment (firewalls, managed switches, VPN appliances, wireless)
  • Experience with VLANs, Hyper V, VM Ware and other virtual technologies
  • Experience with cloud technology


APPLY NOW

Job Title

Energy Business Development Manager

Department

Sales

Working Hours

Mon-Fri 9:00am-5:30pm

Salary

DEO

Job Description

Main Purpose of Role: Generation of new Energy sales and retention of existing energy customers

Principal Responsibilities/Duties

  • Work toward a sales per day target
  • Generate new business through cold-calling and targeted marketing
  • Re-signing of existing energy customers
  • Generation of leads and sales opportunities for other departments within the Focus Group
  • Management of sales pipeline, scheduling calls
  • Liaising with Providers to help forge partnerships
  • Proactive, organised, enthusiastic and articulate individual
  • Must be personable and professional
  • Energy sales experience ideal but not essential
  • Reliable and punctual


APPLY NOW

Job Title

Business Development Manager

Department

Mobiles

Working Hours

Mon-Fri 9:00am-5:30pm

Salary

DEO

Job Description

As the Business Development Manager, you will be selling a range of mobiles and services within a business-to-business environment, both over the phone and face-to-face, with the focus on winning new clients. Your efforts will be primarily based on establishing and obtaining new clients, to increase revenue from sales, while nurturing business relationships to cross sell and therefore, support the overall Mobile department’s revenue target.


Principal Responsibilities/Duties

  • To understand and meet a monthly 'New Business' target by continuously establishing new accounts and maintaining existing accounts
  • Identify, contact, and build relationships with prospective clients through a combination of telephone and in-person cold calls, networking, and referrals to obtain appointments
  • Develop and maintain a robust pipeline
  • Identify and develop new business opportunities / leads from new and existing clients at all stages of the sales cycle
  • To meet agreed activity based KPI’s assigned to your day-to-day role
  • Work effectively with decision makers to develop long term strategic relationships
  • Prepare and present powerful, persuasive presentations that effectively demonstrate the value proposition of all mobile products and services
  • Build and submit accurate orders and contracts
  • Effectively manage contract negotiations and close new business deals
  • Work with your local team and business function in a way that enhances the Focus Values – Respect, Integrity, teamwork, and ambition
  • Be able to efficiently forecasts future sales revenue to report to the Line Manager
  • Maintain a good understanding of the businesses' products or services through self-development

Essential Skills

  • Experience within the Mobiles industry
  • Strong experience selling Business to Business
  • Have strong rapport building skills and the ability to develop relationships at all levels
  • Experience conversing with and presenting to senior management and business owners
  • A proven track record of achieving new business targets and exceeding KPI's
  • Be articulate, professional, credible, ethical and possesses good business acumen
  • Able to network effectively, spot opportunities, close deals, and be strong enough to effectively manage the after-sales process and build internal and external relationships to maximize results for the company
  • A friendly outgoing personality
  • self-motivated and target drive
  • Talented networker
  • A smart and professional appearance with excellent time keeping
  • A good team player with a flexible approach
  • Display hunger, motivation, and passion to succeed
  • Driving Licence


APPLY NOW

Job Title

Purchase Ledger

Department

Accounts

Working Hours

Mon-Fri 9:00am-5:30pm

Salary

DEO

Job Description

As part of the Purchase Ledger Team, your role is to ensure that all invoices are approved by the relevant team and that Suppliers are paid according to the agreed terms.

Principal Responsibilities/Duties

  • Ensure creditors are paid according to the agreed terms – this will include the processing of invoices accurately, along with assisting in the preparation the fortnightly payment runs
  • Giving secondary approval on Employee expenses via our online Expense Management portal
  • Liaising with all teams across the business in ensuring that invoices and queries are actioned swiftly
  • Setting up new Supplier accounts and maintaining existing account details
  • Handling any purchase enquiries or disputes with suppliers
  • Reconciling supplier statements
  • Filing invoices and statements
  • Maintaining strong business relationships with suppliers
  • Reviewing procedures and systems to identify improvement opportunities

Essential Skills

  • Excellent Microsoft Office skills, in particular Excel
  • Self-motivated and willing to manage own workload, as well as work with team members effectively
  • Ability to work to deadlines
  • Excellent communication skills
  • Attention to detail

Desired Skills

  • Experience in a Junior Purchase Ledger position
  • Knowledge of Sage 200
  • Experience working for other telecoms companies


APPLY NOW

Job Title

Catering Assistant

Department

HUT

Working Hours

Mon-Fri (5 hours per day)

Job Description

The role is to support the chef and catering employees during the busy lunchtime period.

This role is paying £9.00 per hour and working 5 hours per day. Ideally, we would like someone who can work 10.30am to 3.30pm but we can be flexible on these hours to suit your time.


Principal Responsibilities/Duties

  • Setting up the canteen ready for employees
  • Helping as a kitchen hand – creating the meals
  • Always keeping the canteen area safe and clean
  • Bringing in deliveries
  • Serve employees with meals
  • Set up events and meeting rooms

Essential Skills

  • Have confidence to talk to employees and be always friendly and helpful
  • There is some lifting of boxes (when handling deliveries)
  • Confident to take cash payments


APPLY NOW

Job Title

Sales Support Administrator

Department

Networks

Working Hours

Mon-Fri 9:00am-5:30pm

Salary

DEO

Job Description

Reporting to the Sales Director, you will be required to provide administrative support to the Sales Team, with the aim of delivering first-class customer service. Daily tasks will see you providing administrative support to the Account Directors and Sales Director.

Principal Responsibilities/Duties

  • Producing quotes and completing purchase orders for the Account Directors
  • Maintenance database management and ‘House Keeping’
  • Creation of customer contracts
  • Liaising with distribution and vendors
  • Help where needed with marketing and team events
  • Using social media tools such as LinkedIn to cleanse data
  • Attending relevant presentations, exhibitions and conferences
  • Arranging delivery of goods to customer site
  • Supporting Field Engineers with travels and accommodation, etc.

Essential Skills

  • Having a confident and professional manner both face-to face and on the telephone with Clients
  • Self-motivated with an eye for detail
  • Natural problem-solver: to understand and anticipate a customer’s needs
  • Offering up insightful and innovative ideas to maximise business practices
  • Effective and engaging communication and presentation skills
  • The ability to work autonomously and as part of a successful team
  • Willingness to learn the full range of Cisco products and services


APPLY NOW

Apply now

If you feel that you are up for a challenge, please email recruitment@focusgroup.co.uk with a cover letter stating why you would be a good fit for the role and include your CV.

EMAIL US

It’s official, Focus Group is one of the best places to work in the UK!

We’ve been named as one of ‘THE UK’S BEST 100 COMPANIES TO WORK FOR 2021’ and awarded a ‘3* WORLD CLASS’ accreditation by Best Companies - the highest level awarded by the renowned employee engagement specialists.

The good news doesn’t stop there! At the Best Companies Live event, Focus Group scooped an impressive 6th place in the Telecoms sector and reached the top 30 out of 100 best companies to work for in the southeast.

Best Companies Results

Focus Group value respect, teamwork, ambition and integrity and ask for a commitment to professionalism and excellence.

In return we can offer you some fantastic benefits, including a pension scheme, free financial advice, a discounted canteen and Cycle To Work initiatives.

And we’re a sociable bunch! Focus Group hold regular company gatherings and parties, get dressed up for award ceremonies and enjoy getting stuck in at various sporting and charity events throughout the year.


CHECK OUT OUR EMPLOYEE BENEFITS

Focus Group employee experiences
One of the reasons I love working at Focus Group is the great opportunities for career growth. You are always encouraged to reach personal and work goals. It creates a friendly and supportive atmosphere.


Any CV's sent into any employee of Focus Group, without having a pre-signed recruitment agreement with us, will NOT be considered for any role and NO fee will be paid even if Terms of Business are sent alongside the CV.

 
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