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Focus Group

Mole Valley Farmers

Our resilient SD-WAN solution has helped Mole Valley Farmers propel their IT infrastructure into the future and link sites in even the hardest-to-reach geographical locations.

Focus Group

About Mole Valley Farmers

Mole Valley Farmers family have become a leading agricultural supply business across the length of Britain.

Employing 1,600+ people working out of 50+ mills, plants and stores in the UK, they supply a vast range of farming, equine, gardening, home, tool and pet care goods to farmers and the public alike.

Mole Valley Farmers Logo

The challenge

Having already linked the many elements of Mole Valley’s business with a cohesive, secure and resilient WAN solution that utilised our data centre as a hub to converge multiple network topologies in 2008, they sought further advice from us when they were considering an upgrade.

Mole Valley needed a more sophisticated solution to accommodate their new Microsoft Dynamics AX enterprise resource planning (ERP) business management solution and to prepare for the possibility of a future VoIP telephone system deployment. Both solutions would require more bandwidth, lower latency and enhanced connectivity.

Ultimately, they required full resilience to prevent any loss of service, with security and 24/7 availability remaining central to their needs as connectivity was paramount for efficient stock control, production and distribution.

Mole Valley Farmers 1

The solution

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We brought in a new, upgraded WAN solution that uses Cisco Meraki SD-WAN technology to enable easy growth of the existing network and to propel Mole Valley’s IT infrastructure into the future. This solution would also link sites in even the hardest-to-reach geographical locations.

The introduction of software definition within the routing means all connections are available at any one time, and the decision on which is used is done dynamically on a packet-by-packet basis, taking account of bandwidth latency and jitter at that precise moment. This means that the network is inherently resilient and can failover between connections even midway through a voice call without interruption, which was demonstrated at our workshop facility before the solution was signed off.

Our data centre has remained a central part of the new solution, as well as being the operations hub for our own ethernet cloud service. The data centre also provides centralised breakout to the internet over multi-homed bandwidth and a direct interconnect to Gamma, providing SIP call traffic, which is then distributed over the network to individual branches. Mole Valley is assured of a fully secure and resilient data network capable of routing voice with full end-to-end call quality as QoS is assured.

Mole Valley Farmers 3

Additionally, multiple leased lines of varying bandwidths create a high throughput resilient network. Up to 1Gbps ethernet access direct circuits connect the two HQ offices and data centre in triangulation. This core leased line design gives Mole Valley the ability to host services at each of the three locations to maximise redundancy.

On top of that, an MPLS network with DSL tails was provided to many of Mole Valley’s shop locations. Private DSL is also utilised on a failover basis for larger shops and offices as an alternative to the primary leased lines.

Because of the SD-WAN functionality, non-wired technologies like 4G are also used both for resilience and in locations when new acquisitions require instant connectivity during the deployment phase.

Internet access is channelled via the data centre meaning that there are a reduced number of penetration points which simplifies security, compliance testing and protection against malicious attacks. End-user web access is then proxied and protected by Cisco ASA PCI-compliant failover firewalls.

The results

Mole Valley’s IT department benefits from enhanced provisioning with a dedicated mailbox direct to our staff for instant order confirmation and fast-track carrier orders. A senior project manager oversees all installations daily. They also benefit from a management web portal to monitor network uptime, bandwidth utilisation, traffic flow and any configuration change history.

The added benefit is that web access can be easily flexed depending on future requirements centrally. Having a main point offering internet access rather than individual links at multiple offices has centralised web security and made compliance with standards such as PCI DSS easier to implement and maintain.

Using the network for data and video has ensured that Mole Valley has truly leveraged their investment. This low latency, dynamic and high-speed network means real-time applications, such as VoIP, can be deployed to deliver measurable improvements in communication.

Yeo Valley The Solution

“We have worked together for a number of years and during that time, they have become Mole Valley Farmers’ trusted network provider. From a personal point of view, I know they are just a phone call away should I require any assistance or need to report an issue. I have a good relationship with our account manager and the networks team, and I trust their expertise implicitly. I would have no hesitation in recommending them to other large, multi-site businesses and organisations.”

Arron Watson

Head of IT

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