Clover Group

Recently, Clover Group experienced a bill shock with O2, which wasn't ideal. In a nutshell, a bill shock is an unexpected (and unpleasant) surprise when a bill for services is significantly higher than expected.

We’d be shocked too, as high data bills can strain budgets and risk disrupting communication vital for tracking, coordination, and customer service, all of which are critical in logistics, where real-time data is paramount.

To solve these stresses, Clover Group needed someone who could masterfully negotiate with O2 directly and provide them with tailored, cost-effective communication services. That's where we stepped in.

Understandably, Clover Group was unhappy to be hit with these charges. And so, through great efforts between Focus Group managers, our support team began to rectify the charges.

If you weren’t aware, we’re a leading, independent UK provider of essential business technology, and have secured preferential mobile for business tariffs with the UK's leading network providers. That includes O2!

Thanks to this strong relationship with O2, our team contacted the provider, and before you knew it, they'd successfully removed the high data charges and covered the bill shock.