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Excellent Customer Service Have recently been dealing with Neil Lawson regarding energy supplies, more specifically electricity. Neil has proved knowledgeable across a broad range of aspects relating to supply matters and eventually managed to get a better deal with my existing supplier despite me having dealt with them direct for several years. Recommended.
We used Focus to resolve a long term energy issue in our warehouse. They were professional and effective, understood the issue and resolved it shortly afterwards. We had no hesitation to give Focus Group a 5-star rating.
I have been with Focus for a number of years on the communication side. I was approached by one of their energy Account Manager, he did the comparing for us, then talked through quote, nice and easy, then we had a flawless energy contract and termination served to our existing energy provider.
