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Are you managing technology for a hotel, restaurant, or hospitality business? In this video, we sit down with three industry experts to discuss the essential technology solutions that can transform your operations and guest experience.
Focus Group are delighted to announce the launch of Focus on Hospitality – a new division developed to support the industry.
Join us as we embark on the 2026 Roundtable Roadshow! Bringing hoteliers together from across the country, to talk about the struggles the hospitality industry is facing.
In this workshop, Focus on Hospitality brought together hotel leaders from different departments and backgrounds for an open and honest discussion about AI: what’s working, what’s hype, and what it really means for operations, teams, and guest experience.
In this collaborative session hosted with HOSPA, hospitality professionals come together in Manchester, this discussion brings together industry leaders to explore how communication, data, and technology are reshaping hotel performance.
The new mandate calls for efficient, modern hotel management built on streamlined operations.
HOSPACE places a strong focus on the future of hospitality, bringing industry leaders together to share insights, innovation, and best practices.
Revenue, resilience, and AI- A healhcare - we discuss a cross-industry blueprint for growth in hospitality
Say hello to Focus on Hospitality, a brand-new division of Focus Group, built by hoteliers, for hoteliers.
Join Alessandra Leoni, Head of Hospitality at Focus Group, for a Q&A about how hoteliers can work more efficiently with an outsourced technology provider.
We dive into the things hoteliers should consider whilst undergoing a digital transformation. Alessandra shares tips for building the right foundations for supporting modern technology.
Gareth from Focus on Hospitality talks us through the highlights of the Independent Hotel Show 2025.
This week at NoVacancy London, I had the pleasure of listening to a thought-provoking panel hosted by Jane Pendlebury (HOSPA) alongside Andrew Evers, Gavin Allison, Liz Dixon and Barry Thomas, CHTP.
Published: March 16, 2026
Category: Articles
The hospitality industry is moving beyond the AI hype. At ITB Berlin 2026, the conversations shaping hotel technology centred on one thing: practical, operational impact. Alessandra Leoni MIH shares the key themes, from AI in revenue forecasting to digital distribution, sustainability, and why the human element remains hospitality's greatest strength.
Published: March 12, 2026
Category: Hospitality, Articles
The real opportunity for hotels lies in adopting unified, cloud-based communications that connect every interaction across voice, chat, email, SMS, and social media, all integrated with PMS and CRM systems.
Published: March 2, 2026
Category: Articles
Disjointed systems, frustrated teams, and missed opportunities - why getting your IT infrastructure right is the foundation for everything else.
Published: February 24, 2026
Category: Articles
AI is reshaping hospitality, but where does it genuinely add value, and how do you adopt it without losing the human touch?
Published: February 22, 2026
Category: Articles
Five years ago, WiFi was a hygiene factor. Guests expected it to work but rarely made booking decisions based on connection quality. Today, the equation has shifted dramatically.
Published: February 17, 2026
Category: Articles
Discover key things hospitality businesses need in order to achieve success in digital transformation to make life easier for the guests, teams or for the owners.
Published: November 20, 2025
Category: Articles
Artificial Intelligence (AI) is rapidly becoming the bridge between operational excellence and sustainable growth in hospitality. In the next era, AI-enabled resilience will define market leaders.
Published: October 27, 2025
Category: Articles
The team at Focus Group are excited to announce the launch of Hospitality Cyber, a new modular cyber security framework built specifically for hotels, restaurants, and venues.
Published: October 27, 2025
Category: News
Learn how phone outages affect hotel revenue and guest experience and how resilient systems can lower downtime and protect profitability.
Published: October 9, 2025
Category: Articles
The team at Focus on Hospitality powered by Focus Group, are delighted to announce a strategic partnership with Evolve IP - a global leader in hospitality telephony,
Published: October 10, 2025
Category: News
There’s no doubt that hospitality is standing at a pivotal juncture. While experience is the facilitator of success, it is operational resilience that determines profitability.
Published: October 10, 2025
Category: Thought leadership
Focus Group are delighted to announce the launch of Focus on Hospitality – a new division developed to support the industry.
Published: June 25, 2025
Category: News
We are delighted to announce Alessandra Leoni Head of Hospitality as the newest addition to the Focus Group team.
Published: March 1, 2025
Category: News
How do we run profitable hospitality businesses when costs keep rising, expectations keep shifting, and leadership can feel increasingly lonely?
How do we run profitable hospitality businesses when costs keep rising, expectations keep shifting, and leadership can feel increasingly lonely?
How do we grow revenue, enhance experience and think about expansion when guest expectations are rising and operating pressure hasn’t eased?
Today we are talking about scaling from one hotel to building a unique brand… how those decisions are made and most importantly, how you bring the team and the tech with you along your journey.
