In hospitality, trust is everything. A breach in guest data, operational systems, or communications isn't just a tech issue: it affects everything from brand reputation to customer loyalty.
At Focus on Hospitality, we deliver cyber security services tailored for hotels, restaurants, and venues. Our solutions are crafted to protect your business from evolving threats while ensuring operational resilience and peak performance.
Professional cyber services
Identify vulnerabilities and act before they impact your business. We offer vulnerability scanning, penetration testing, web application scanning, risk assessments, security audits, and incident response planning to help you stay ahead.
Cyber essentials accreditation
Show guests you take their security seriously. We guide you through Cyber Essentials or Cyber Essentials Plus accreditation, which is an effective, recognised benchmark in the UK.
Security operations (SecOps) for Hospitality
Protecting your business in essential. Our Security Operations Centre has everything you need to stay protected 24/7. With advanced threat intelligence and real-time log analysis, they can spot suspicious activities before it impacts your guests or team across all your systems.
Zero trust network access (ZTNA)
Every guest, teams, and partner access request is secured with MFA, encryption, and network segmentation. With a Zero Trust model, no user or device is automatically trusted, helping prevent both external breaches and insider threats. This means sensitive hotel data, guest records, and payment details stay protected, whether teams are working on-site or remotely.
SaaS cyber security
Hotels rely on cloud platforms daily: from PMS and POS systems to collaboration tools, CRMs, booking engines and payment platforms. Our SaaS security services safeguard these systems with advanced threat protection for email, phishing and impersonation blocking, policy enforcement to prevent data leaks, and PCI-focused controls for safe guest payment processing. We also provide mobile device and application management, ensuring teams can work securely across properties and locations.
Security awareness training & testing
In hospitality, staff turnover and a broad workforce increase the risk of human error. Our fully managed programme delivers cyber security training for hotel teams alongside regular phishing simulations, ensuring reception teams, back-office teams, and management maintain consistent compliance and vigilance against evolving threats.
Cloud email security
Email remains the most common attack route in hospitality, targeting guest reservation data and financial transactions. We deploy enterprise-grade protection to block ransomware, impersonation attempts, spam, and compliance risks, keeping your guest communications and business operations secure.
Gap analysis & third-party risk assessments
Hotels depend on a wide supplier network, from PMS providers to payment processors and your entire hospitality tech stack. We conduct internal security assessments against industry standards and third-party risk reviews across your supply chain to build a secure, transparent, and compliant ecosystem, protecting both your brand and your guests.
Built for hospitality: We understand busy lobbies, late-night updates, digital check-ins, and operational pressures unique to hotels, restaurants, and venues.
Expertise on demand: Access vCTO and vCISO leadership to guide long-term strategy, compliance, and digital transformation initiatives.
24/7 support and monitoring: Critical systems never sleep, and neither do we. Stay protected across time zones with real-time response.
Guest trust = brand trust: Secure systems build loyalty and repeat bookings. Every breach you prevent safeguards your reputation.
Compliance made simple: GDPR, PCI DSS, email and network policies, we help inherit and manage compliance across platforms.
With cyber attacks evolving daily, taking a proactive stance is more crucial than ever. Focus on Hospitality is your trusted partner in building a secure, guest-first hospitality business.
Need a tailored security roadmap for your business? Reach out today to begin protecting what matters most.
“Hosted telephony from Focus Group boosted our efficiency and improved guest communications instantly.”
Radisson Blu
“Focus Group delivers a 5-star, IT-managed service for Radisson Blu’s London properties - keeping our team connected and our guests happy.”
Courtyard by Marriott
“Our new telephony and IT solution was seamlessly delivered by the Focus Group team.”
Let's Talk Hospitality
Focus on Hospitality is committed to partnering with forward-thinking hotels and accommodation providers. We’re not just a supplier – we’re a strategic partner helping you succeed.
