Guest WiFi for hospitality: seamless, secure, essential

In hospitality, every guest interaction matters. From the moment they log onto your Wi-Fi to their next booking, Focus Group’s guest engagement and loyalty platform helps make every touchpoint count.

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Built for hospitality, powered by insight

Reliable Wi-Fi is no longer a luxury in hospitality: it’s an expectation. Whether it’s a guest checking into a boutique hotel, a conference delegate preparing for their presentation, or diners posting their experience in your restaurant, seamless connectivity is at the heart of the modern guest journey.

At Focus on Hospitality we understand the stakes. Poor connectivity and unreliable Wi-Fi can frustrate guests, disrupt operations, damage your reputation, and ultimately affect loyalty and revenue. That is why we partner with leading technology providers to deliver WiFi solutions designed specifically for hotels, restaurants, venues, and conference spaces.

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Why WiFi matters more than ever

Guest experience: today’s guests expect instant, high-speed access for streaming, calls, and work. Poor WiFi is one of the fastest ways to generate negative reviews.
Operational efficiency: teams rely on secure networks for PMS access, POS systems, mobile check-ins, and communication.
Reputation and loyalty: reliable WiFi drives guest satisfaction, encouraging repeat bookings and positive reviews.
Security and compliance: separating guest traffic from operational systems ensures data is protected and compliance standards are met.

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Our approach: smart, reliable, resilient

We work with trusted partners and best-in-class platforms such as Meraki, UniFi, and Ruckus to design, deploy, and maintain WiFi networks built for hospitality environments. Our solutions are:

Tailored

based on site surveys and heat maps to ensure flawless coverage across bedrooms, meeting rooms, and public spaces.

Secure

Keep staff and guest WiFi traffic separated to protect sensitive data, ensure compliance and enhance performance.

High-density ready:

built to handle peak loads at conferences, events, or full-house weekends.

Data-driven

with Focus Wifi Intelligence, our optional and bespoke guest data capture and analytics to support marketing, loyalty programmes, and personalisation.

WiFi intelligence

More Than Just WiFi

We do not just provide connectivity, we provide confidence. Every deployment is supported by our 24/7 hospitality-trained service desk, ensuring that when issues arise, they are resolved quickly, because in hospitality, every minute counts.

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Why choose Focus on Hospitality?

Experience delivering WiFi to 200+ hotels and venues across the UK
Industry knowledge combined with enterprise-grade IT expertise
Proven results in improving guest satisfaction, reducing downtime, and enhancing loyalty
End-to-end support, from design and installation to proactive monitoring and upgrades

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Customer stories

View customer stories

Exclusive Hotels

“Hosted telephony from Focus Group boosted our efficiency and improved guest communications instantly.”

Radisson Blu

“Focus Group delivers a 5-star, IT-managed service for Radisson Blu’s London properties - keeping our team connected and our guests happy.”

Courtyard by Marriott

“Our new telephony and IT solution was seamlessly delivered by the Focus Group team.”

Let's Talk Hospitality

Focus on Hospitality is committed to partnering with forward-thinking hotels and accommodation providers.
We’re not just a supplier – we’re a strategic partner helping you succeed.