Focus Group acquires Chalkline to accelerate IT Managed Services growth

Focus Group is delighted to announce its acquisition of Hertfordshire-based Chalkline, a well-established technology provider specialising in delivering comprehensive IT managed services to SME businesses across the UK, with particular strength in the London area.
The move marks a key step in Focus Group’s strategy to accelerate and expand its IT managed services offering. Chalkline’s advanced automation, proven capability in the SME market, and deep expertise in Microsoft solutions align perfectly with Focus Group’s long-term vision for growth.
Chalkline has been trading since 2016, building deep customer relationships and an impressive technology service portfolio across Office 365, Azure, managed security, IT support, Teams telephony, and professional services - all delivered with market-leading efficiency through a highly automated model built on HaloPSA.
The acquisition presents Focus Group with immediate access to Chalkline's IT managed services expertise, its proven go-to-market strategy, the team’s HaloPSA knowledge base, and sophisticated automated delivery model.
Neil Hall, CEO at Focus Group commented: "Chalkline has built something truly special - a highly automated, efficient business with impressive organic growth and loyal customers. During our conversations with Chalkline’s customers, we saw first-hand the impact of the team’s dedication, technical excellence and exceptional service. Its growth story, Microsoft-first approach and refined use of HaloPSA demonstrates the enviable standards of both its offering and the team's capabilities. Our shared commitment to delivering market-leading technology services make our partnership a natural fit."
With Focus Group’s national reach and expansive service portfolio, and Chalkline’s IT expertise, the combined group is exceptionally well-positioned to support SMEs across the UK with modern, automated, and scalable solutions.
“We see tremendous opportunity ahead.” said David Smetana, Co-founder and Managing Director at Chalkline. “We’re incredibly proud of what we’ve built over the last nine years: a highly automated, service-led model supported by a talented team. Joining Focus Group is the natural next step in our journey. With access to a wider product set, greater scale and new opportunities for our people, we’re excited about what we can now deliver for our customers. Above all, throughout the competitive bid process, it was clear Focus Group share our commitment to service excellence. The cultural alignment was a defining factor in our decision.’