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Our Environment

Focus Group is committed to leading the industry in minimising the impact of its activities on the environment. We consider this to be an important part of the way we do business.

Our strategy

Business car sharing

Promote car sharing in an effort to minimise carbon emissions.

Cycle to Word Scheme

Offer an effective 'Cycle to Work' Scheme.

Environmental waste disposal

Manage the disposal of waste in a responsible manner.

Evaluate operations

Evaluate operations and ensure they are as efficient as possible.

Internal recycling practices

Actively promote recycling internally and reduce the waste of materials by our customers.

Raising environmental awareness

Raise awareness of environmental issues with our staff and enlist their support in all areas of this policy.

Source and promote green products

Source and promote a product range that minimises the environmental impact of both production and distribution.

Environmental legislation

Meet the environmental legislation that relates to our industry.

Environmental monitoring

Monitor and continuously improve our environmental performance.

Environmental growth

Consider the impact on the environment during the planning and implementation of our growth strategies.

Our Green Credentials

As one of the UK's leading voice resellers, Focus Group recognises the need to set an example in how we approach our environmental policies. We take our responsibilities very seriously and are fully committed to becoming not only one of the most efficient low cost providers, but also one of the greenest.

That's why we've taken a multi-pronged approach to being green; we've implemented solutions that enable users of Focus Group products and services to reduce their carbon footprint through our Carbon Neutral Minutes product. We've applied 'green' practices to everything we do as a company and work hard to adhere to our environmental policies.

Carbon Neutrality is a popular phrase in many business communities, but far too few companies actually embrace the necessary changes in order to achieve this. Focus Group offers the "Greenest Minutes in the UK" through our main provider Gamma Telecom. A first in the UK telecoms market, as from 1st January 2009 all minutes carried across the Gamma Telecom network are Carbon-Neutral, helping businesses and the public and voluntary sectors reduce their carbon footprint.

Here are some of the initiatives that have helped to reduce the carbon footprint;

  • Annual power consumption is down 150,000Kw in 2019 due to continued investment in soft switching (soft switching has enabled a move from a power-hungry hardware infrastructure to software driven environment which uses far less power).
  • Our electronic invoicing policy means that we now produce over 85% less paper bills. Customers receive their bills by email and access itemisation online via our web-billing. This saves over 25000 printed pages a month.
  • We have introduced a car sharing policy and also invested in diesel pool cars for people to take to appointments. Many of our staff live within the same town so it is a viable solution both to saving money and being eco-friendly.


This strategy is reviewed and updated as necessary.
It is endorsed by the company Directors who are fully committed to its implementation.