SME business solutions

Size matters when it comes to harnessing the power of the right technology for your SME. Scalable telecoms systems that can grow with your business, agile IT systems that facilitate hybrid working, business mobile solutions to enable you to work on the move and collaborative platforms to empower your workforce. Step this way to find out more.

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All your essential SME technology in one place

Focus Group specialises in delivering targeted solutions for SMEs. We recognise the unique challenges businesses with up to 250 employees face. That's why we offer strategic planning, technology integration, and operational optimisation to drive growth and enhance efficiencies. With a fierce focus on streamlining processes and leveraging innovative technologies, Focus Group will empower your business to stay ahead of the competition and thrive in their industries.

We provide fully managed, cost-effective products and solutions for thousands of SMEs across the UK with proactive account monitoring and strategic account management. Our team will work to evolve your technologies whenever and wherever necessary, keeping your ahead of the competition and giving you total peace of mind.

Digital solutions for SME's

Collaboration

Keep your employees connected with powerful collaboration solutions.

Productivity

Futureproof your business with cloud technology that will improve productivity a guarantied return on investment.

Cyber security

With cyber security threats ever evolving your business needs to stay ahead to stay secure.

Connectivity

Make the switch to full fibre and tap into limitless potential with unrivalled connectivity.

Digital Workplace

Incorporate all these solutions into a fully flexible, agile and highly cost-effective bundle of essential business technology, tailored to your business.

Services and technology for SME’s

VoIP SME phone systems

Creating the ultimate experience for customers is the key to success – shaping a personal, efficient and easy-to-access approach to communications will keep your SME business one step ahead of the competition when it comes to service delivery.

Effective communication is key. The right telecoms system and business phone number will connect you with your customers quickly and easily, enabling your team to deliver a seamless service. It will also stick to your budget and be packed with the features and functions your business needs.

VoIP (cloud-based) or on-premises, Focus Group have innovative, scalable and cost-effective phone systems to suit any SME business.

Telecommunications >

SME IT solutions

We specialise in delivering fully managed, cost-effective business IT support and solutions tailored for thousands of SMEs across the UK. Our comprehensive services encompass remote and on-site technical support, hardware maintenance and installation, proactive account monitoring, and strategic account management.

Committed to staying at the forefront of innovation, we also champion digital transformation, ensuring that your SME receives rapid issue resolution and thrives in the evolving digital landscape. You can trust our team of experts to provide total peace of mind as we navigate the dynamic challenges of the modern business environment.

So, we’ll not only ensure you have industry-leading IT infrastructure in place but also deliver the security, resilience, support and backup solutions to protect your business around the clock.

IT services >

SME cyber security

Did you know that 39% of UK businesses have experienced a security attack in the last 12 months?

Phishing is the most common form of cyber-attack, but many report more sophisticated attacks such as denial of service, malware or ransomware attacks. Cybercrime soared as a result of the exponential rise in workforces working remotely, connected and operating through cloud-based platforms.

A full assessment of your network is fundamental to ensuring your resilience against cybercrime, whilst security awareness and training for your workforce will increase vigilance across your SME business.

Cyber security services >

SME broadband and connectivity

Full fibre broadband and business-grade connectivity gives you the power, resilience and the speed to get things done. And when you’re running a SME, you need to be able to rely on connectivity that can keep up with your business, a network that won’t let you down and a service provider that’s by your side to keep you moving, at all times.

From full fibre broadband to leased lines delivering ultrafast connectivity exclusively to your premises; and from SD-WAN to mobile broadband, with decades of experience in providing data connectivity services, Focus Group work closely with industry-leading partners to install thoughtfully planned, sophisticated technology.

Connectivity >

SME mobile services

A business mobile plan for your SME should be as flexible and cost-effective as your business needs it to be. The right business mobile plan will enable your employees to work how, when and wherever they need to – with the power to connect and communicate at all times.

Mobile services >

IoT SME solutions

The Internet of Things (IoT) is a game-changer for SMEs. Through an interconnected ecosystem, IoT creates seamless communication and interaction between devices, such as cars, laptops, machinery and mobiles, facilitating real-time monitoring, automation, and data-driven decision-making. By connecting devices and systems, your SME can streamline operations, optimise supply chains, and stay ahead in the digital era.

IoT solutions >

Customer stories

View customer stories

Brighton & Hove Albion

Focus Group is a long-time partner and supporter of Brighton & Hove Albion help the team both win off and on the pitch.

Exclusive Hotels

Watch our video which showcases our technology partnership with this luxurious hospitality chain with venues across the UK.

WaterAid UK

Focus Group work hand in hand with our friends at WaterAid UK to integrate Microsoft Teams and Clarify compliance call recording for Teams.

Frequently asked questions

Why should SMEs embrace technology?

SMEs should embrace technology for several compelling reasons:

Technology can significantly improve operational efficiency, streamline processes, and enhance productivity. Through its array of automation and digital tools, SMEs can save time, reduce errors, and optimise resources across your business.
Adapting to evolving customer preferences and industry trends is imperative in the digital age; technology allows SMEs to stay competitive in the market.
Through technology, SMEs have access to invaluable data and analytics, empowering them to make informed business decisions and adapt to changing market dynamics.

Overall, the integration of technology is crucial for SMEs to thrive in today's digital-driven business landscape.

How can technology help SMEs?

Technology assists SMEs by enhancing operational efficiency through automation, reducing costs, improving communication, and expanding market reach. It provides valuable data insights, fosters customer engagement, optimises supply chains and offers flexibility with mobility.

How does technology affect SME?

Technology profoundly - but positively - impacts SMEs in various ways. Tech can expand your market reach through a strong online presence, whilst future-proofed services such as cloud computing can enable flexibility and mobility in alternative and adaptive work environments.

In the age of cyber, technology can also ensure data security, safeguarding SMEs from potential threats. Ultimately, technology can be used as a catalyst for growth, competitiveness, and safety for SMEs in the modern business landscape.

What is SME digitalisation?

SME digitalisation is the process of integrating digital technologies and tools into areas of your SME - such as operations, processes, and business strategies. Similar to a digital transformation, SME digitalisation involves adopting digital solutions, such as software, online platforms, and automation, to enrich your business activities and workflows.

What is the role of information technology in SME?

Information technology (IT) plays a crucial role in SMEs by offering various benefits that contribute to their overall success. For example, IT tools, like email, messaging apps, and collaborative platforms, enhance internal and external communication, encouraging teamwork and heightening customer engagement.

From a financial perspective, IT tools, including accounting software and financial management systems, assist SMEs in managing budgets, tracking expenses, and maintaining accurate financial records. The role of IT not only improves activities across your business but also provides a strong ROI when utilised accordingly.

How can SMEs benefit from digital transformation?

SMEs that embrace a digital transformation gain a competitive edge in the market. As technology rapidly evolves and adapts, a digital transformation lets you respond more effectively to industry trends and changing customer demands, meaning you're always up to date with the most efficient and effective tools on the market.