PTSN switch off

You need to update your telecoms and connectivity to ensure your business remains connected before the PSTN switch off in 2022.

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The UK’s phone & broadband network is changing It’s time to update your services!

Openreach have now updated your local telephone exchange, moving across to a full-fibre network to enable fast, reliable and cost-effective connectivity. All traditional PSTN lines, such as analogue or digital phone lines, ISDN phone systems, and older internet connections, such as ADSL and FTTC broadband, have become obsolete. So, it’s time to upgrade your telecoms and connectivity to ensure your business stays in touch and ready for all-digital future!

Farewell PTSN, hello full fibre!

What does PSTN mean?

In a nutshell, the old Public Switched Telephone Network (PTSN) is on its way out. Made from copper, it has become fragile, served its purpose and is making way for a much more resilient replacement…fibre. Openreach is busy preparing exchanges across the UK and the migration to new, full fibre connections is now well underway.

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What will replace PSTN?

Going forward, all phone calls will be made over the internet using IP based solutions such as VoIP (Voice over Internet Protocol) and SIP Trunking (Session Initiation Protocol) technology. So, it’s time to make sure your business is prepared. But fear not, it’s an exciting time and the benefits of digital, cloud-based communications solutions are huge!

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Why choose VoIP for business?

Using Voice over Internet Protocol (VoIP) technology, cloud-based phone systems are cost-effective, easy to set up and maintain, require less outlay on hardware and you can manage calls from wherever you are based. Reliable, flexible and will grow as your business grows!

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Benefits of a VoIP phone system for business

Stay connected, anytime, anywhere

A business phone system keeps you connected. Whether your team are office-based, working from home or out and about, you can call, connect and collaborate. No matter where your business takes you, access to all the tools and features of your phone system are at your fingertips.

Flexible and cost effective

Moving to VoIP means your phone system will run over the internet, which opens the door to making free or very low cost calls. It also gives every business the ability to be much more flexible because you can take and manage calls; anytime, anywhere and from any device – meaning you’ll never miss an important call again!

All the features

Switch to a business phone system and tap into a world of communication tools. The easy-to-control call features are endless; from call management abilities such as call handling, voicemail-to-email, collaborative call distribution and auto attendant through to live call boards, real-time analytics and call recording. You can configure the system to match the exact requirements of your business.

Frequently asked questions

When is the PTSN switch off?

Openreach have been busy laying fibre and is on track to replace every copper connection across the UK by 2025. However, a rollout of this magnitude doesn’t happen overnight, so the withdrawal of copper services and migration to full fibre has already happened in many exchange areas. In some exchange locations, it is no longer possible to buy copper based PTSN services.

When do I need to upgrade my services?

As exchange areas hit 75% completion for installation of fibre connections, “stop sell” notices are being issued on copper-based services. After this point, the services will be withdrawn. Businesses need to upgrade to fibre-based telecoms and internet solutions ahead of this withdrawal process to ensure continuity of service. Look at what services you need to migrate now, avoid a last-minute panic or potentially long-lead times for the installation of new services and take advantage of all the benefits of VoIP services sooner rather than later.

Which is the best business phone system?

The team at Focus Group are here to help. We’ll take a look at your requirements, discuss all the options available and help you select the best system to suit your business. And naturally we’ll guide you through all you need to know to ensure a seamless transition to an all-IP future.

Switch to Focus Group by calling 0330 024 2003

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