Director of Technology
Armed with over 30 years’ experience in the delivery of technological solutions to improve business operations, Craig joined Focus Group as our Director of Technology April 2021. Prior to joining the team, which Craig had built an illustrious career across blue chip and FTSE organisations including Nortel, Carphone Warehouse, TalkTalk, AOL Broadband, John Lewis, and TUI, and developed systems across the world in locations such as Canada, Norway, Spain, Argentina.
Craig is now leading Focus through a technology transformation programme. This digital transformation will ensure our market leading customer service model is further enhanced with the latest technology, streamlining the sale experience, order fulfilment and ongoing customer contact. The next two years will be an exciting journey for Focus as we embed these tools!
Based in Richmond, Craig quite possibly has the longest commute to our Sussex HQ but still finds time, whenever possible, to explore life beneath the surface as a qualified PADI Scuba instructor!