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Our Blog

What’s happening in our industry? Fast-moving and constantly evolving there’s plenty to talk about. Here we post regular blogs discussing current and topical issues, but also to have a bit of fun. Why not join in our conversation using #thisisfocus and let us know what you think?

Isdnisdead

Life after ISDN: What the traditional telephone switch-off means for your business

The traditional ISDN lines are going to be turned off, this is a chance for your business to move to alternative telephone systems such as cloud-hosted or VoIP telephony.

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Published: January 17, 2020

Category: commercial

Passenger Wifi

Give the gift of free Passenger WiFi this Christmas

Improve your customer’s Christmas by offering free passenger WiFi to travellers. Why a safe, speedy and reliable wireless connection can improve journeys and give travel operators multi-transport solutions.

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Published: December 17, 2019

Category: commercial

Chatbot

The Rise of Chatbots: Using Artificial Intelligence for Customer Service

Are more companies using chatbots and artificial intelligence for customer service? We discuss the use of AI and live chat in Contact Centres.

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Published: December 10, 2019

Category: commercial

Brexit Energy

How to Brexit-proof your business’s energy tariff

How will Brexit affect the UK’s gas and electricity supply and how to protect your company against a rise in energy bills when we leave the EU.

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Published: December 2, 2019

Category: commercial

Brexit Gdpr

Will the UK still have to comply with GDPR after Brexit?

We explore what happens to the European data protection law, GDPR, after we leave the EU and if the UK will still have to comply.

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Published: October 30, 2019

Category: commercial

5G

What are the benefits of the new 5G network and what does the roll-out mean to me?

Exploring the benefits of 5G over 4G, the fifth-generation mobile network that will have higher data speeds and lower latency, and its business and consumer uses.

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Published: November 4, 2019

Category: commercial

Dark web news

What is the Dark Web, how does it work, and should I be worried about it?

We go deep into the Dark Web so that you don’t have to. Discover what the Dark Web is used for, what you can buy there and what your company’s exposure is on it. 

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Published: November 28, 2019

Category: commercial